The Stow Brothers - Walthamstow Avis 

Our experience as buyers with Stow Brothers was poor. From the point of making an offer - going straight to best and final rather than having a first offer, and then finding out very short notice that we needed to provide substantial financial information and evidence that same day (the Monday after the viewing) rather than having been told this when we asked at the viewing about what we needed to make an offer, resulted in us both having to take half day off work to pull information together which could easily have been prepared in advance if we'd been told that would be required at that stage. Then, getting a call from the branch manager asking us to increase our offer and telling us exactly what the higher offer was - which is poor practice in the sector, as offers are usually not shared with other buyers. And then finding out that our offer was accepted after all - at a point when we had assumed it had already been rejected and so had accepted that we weren't getting the house. And then once we were passed on to the running sales team, having almost no contact with Stow Brothers for the rest of the purchase process. The Running Sales team were completely hands off, not once calling to check how the process was going, and when we very nearly pulled out they had absolutely no idea how serious our doubts were. Likewise, when we suddenly found out that the sellers had a deadline for completion, it seemed that Stow Brothers had either not known this or had not passed this information on. And then finally, on the day of completion, Stow Brothers repeatedly on the phone and in person denied that we had completed and denied that they had heard anything from the lawyers, despite the lawyers confirming that they had emailed Stow Brothers, called them and copied them into the confirmation of completion. This led to delays right up to the last minute and caused us additional key wait time costs with our movers, that were fully caused by Stow Brothers incompetence. In contrast, the agency we sold through - Felicity J Lord - were in regular contact with both us as sellers and with our buyer, and were super helpful in moving the sale along. Absolutely would not recommend and will not use Stow Brothers by choice.

Ashleigh Marques was a great property manager. Always very professional and sorted any issues we had immediately and thoroughly with no stress. Renting can be a nightmare so it’s good to have someone reasonable and smart in your corner.

Charley was really kind and supportive. He dealt really professionally with any challenges that came up.

We've had a great experience with Stow Brothers. The team were friendly, professional and always quick to respond to any questions. Ellie was great and really helpful to have a named account manager. The whole rental process was smooth and stress-free. Highly recommended.

Letting our property through Stow Brothers was very easy. They managed to get a tenant in within 24 hours.

They were very efficient and made sure we knew what was required at all times.

In particular we had great great help from both Sotiria Chalatsi and Ryan Ndala but the whole team was very helpful.

Exceptional service from Anita Barjami (for a sale through Stow Brothers in E17). She kept communication clear, managed the process brilliantly, and ensured everything moved forward smoothly to exchange. An absolute pleasure to work with and there is a strong team behind every aspect of the marketing and sales process at this company.

Ellie at Stowe Brothers was thoughtful and proactive, and she always advocated for me, especially when my landlord decided to sell the flat. She communicated quickly, was honest and straightforward about repairs and any issues with the property, and consistently met me with professionalism and kindness.

I'd also recommend their sales team. Speaking as a renter rather than the owner, I was impressed by their professionalism across several viewings. They respected my time, privacy and space, were flexible about how I was contacted, negotiated viewing times with me, answered questions promptly, and clearly knew the flat well, having done their research beforehand.

Stow Brothers Walthamstow managed our recent sale and were an absolute pleasure to deal with.

Throughout the valuation stage, viewings and the conveyancing process, especially as it involved a few challenges with breaks and drop outs in the chain, the team were always available and happy to help.

Many thanks to both Joe’s, Will, Paul and Claudia. Keep up the good work team.

This review will be short and sweet - Amy and Anita guided us through selling our Walthamstow Warner flat perfectly. Always supportive with advice and soothing words - as even with a great Estate Agent, selling and buying property is a little stressful! Thank you both! Matthew & Fernando

I have used Stow Brothers for a sale and purchase 2 years apart now and both times they have been incredible. I had the wonderful Andrew Le Surf when we purchased the house and I have to say I was a little nervous to have another agent this time around - we were paired with Anita and thankfully she was also excellent - efficient, pleasant to deal with and very responsive. Mega fan of Stow Brothers and would always choose them again in the future. Their charge is marginally more expensive than central who we sold with last time and worlds apart with the experience so if you are on the fence - choose stow.

I have dealt with the Walthamstow agency of Stow Brothers for seven years now - as a landlord they have obtained tenants for me. I have always found them thoroughly professional and efficient with friendly staff willing to go the extra mile to help. Yesterday my flat had a roof leak and their roofer attended and fixed the problem the same afternoon. I would strongly recommend them as the best estate agent in E17. Paul

We’ve got Ellie Smith as our property manager and she is lovely! She has been incredibly responsive to any issues that prop up and gets things sorted ASAP. Thanks for everything you do!

We had a great experience renting through StowBrothers, especially thanks to Ellie Smith, our Property Manager who was always professional, helpful and responsive throughout our tenancy. Also, thanks to Kevin for helping us with the initial viewing. Unfortunately, we had to move out due to the circumstances, but we really appreciated all the support and assistance Ellie and the team provided. Thank you!

Ryan, Tanika and Gok were top notch in locating high calibre tenants in very short order. This is the second time we have been delighted with the service.

They are responsive to our concerns and maintenance issues. A million thanks to Ellie Smith for always being so helpful. She would send an email or give us a call just to check if everything is okay in the property.

Thank you Ellie Smith & her colleagues at StowBrothers for the excellent care for, and management of, my property for the last three years. I was thousands of kms overseas and really grateful that I could count on Stow Brothers for making sure the tenants were satisfied and had their queries addressed promptly and all the necessary procedures followed. Highly recommend!

We had a great experience letting our beloved family home through the Stow Brothers. Sotiria, Ryan and Dhurata were very helpful, guiding us through all the steps we needed to complete, and were always available if we needed more information or clarification. All fees and requirements were explained up front and detailed clearly, and the team helped us set up the appointments and paperwork that we needed.

Moving in London is always stressful and you never know what you’re going to get with estate agents. But I can categorically say that Stow Brothers are the best we’ve come acros. There is a reason there are so many positive reviews, and they truly live up to them.

Every single question, concern, and worry we had was worked through with us and for us, making our move completely seamless and easy.

The entire team (Rhea, Sotiria, Ingrid + everyone else) has been fantastic throughout the process, and whenever staff members were off, others stepped right in and were more than happy to help.

Having been into their Walthamstow office, it’s clear they have a brilliant team culture, but I want to say an especially big thank you to Ryan Goullée. He is a real credit to the business and took it upon himself to get everything sorted for us and over the line. If you end up dealing with Ryan, you’ve lucked out.

Thanks so much, Stow Bros!

This is the third time I have used Stow Brothers, first they let and managed my flat for just over a year, then I sold my flat through this company, and now my daughters bought a house from Highams Park branch of Stow Brothers.
When buying and selling, i dealt with Mia Francis (Sales progressor), Mia is a real professional, she kept me and my daughters informed during the whole process, and provided excellent customer care, and is an asset to Stow Brothers.
I am extremely happy with Stow Brothers, they are the best if you are looking to rent, buy or sell.
I already have and will always recommend Stow Brothers to friends and family.

The experience with Stow Brothers and namely Ryan and Tanika has been great. They were very knowledgeable, professional and friendly. What I also appreciated was how respectful they were towards the existing tenant during the showing. The rental process once everything was agreed also went extremely smooth, answers were provided very quick and they were helpful throughout. I can definitely recommend them when searching for a new home or renting/selling your home.