Stratstone - BMW Chesterfield Avis 

301
TrustScore 3.5 sur 5

3,5

BMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Fabricant de voitures
  4. Garage automobile
  5. Service de vidange d'huile
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Coordonnées de contact

  • BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Royaume-Uni

  • 01246 208681

3,5

Moyen

TrustScore 3.5 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(301)

4 268 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

End of warrenty check and service.

End of warrenty check done,both
back doors sticking, l pointed this out before service and a new gas strut is ordered under
warrenty for the left hand door.
But the right hand door still sticks as well.

19 janvier 2022
Logo de Stratstone - BMW Chesterfield

Réponse de Stratstone - BMW Chesterfield

Hello Eric,

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Customer Services

Noté 5 sur 5 étoiles

Welcomed by warm and friendly…

Welcomed by warm and friendly receptionist, booked vehicle in for MOT, and in reception area for return of car. Generally good service

11 janvier 2022
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Réponse de Stratstone - BMW Chesterfield

Hi Patricia,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Noté 5 sur 5 étoiles

Martin was so helpful and polite

Martin was so helpful and polite. Brilliant service from start to finish. Extremely satisfied with our BMW purchase from Chesterfield. Would highly recommend.
Thanks again!

3 janvier 2022
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Réponse de Stratstone - BMW Chesterfield

Hello Emma,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Noté 5 sur 5 étoiles

Has always a great experience this is…

Has always a great experience this is my fourth BMW

2 janvier 2022
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Réponse de Stratstone - BMW Chesterfield

Hi Paul,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend, very straightforward, not pressured or pushy and really happy with the vehicle Thank you

1 janvier 2022
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Réponse de Stratstone - BMW Chesterfield

Hi Tracy,

We always appreciate positive reviews!

Thank you, and happy motoring!
Customer Services

Noté 5 sur 5 étoiles

You can’t beat stratestone chesterfield…

You can’t beat stratestone chesterfield for there service, they are the best.

31 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi Mark,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Noté 5 sur 5 étoiles

An excellent experience with Stratstone…

An excellent experience with Stratstone Chesterfield and would be very happy to deal with them again. Friendly and professional sums up the service provided

29 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi David,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Noté 5 sur 5 étoiles

Faultless service received from BMW and…

Faultless service received from BMW and in particular Reece. Easy process, no pressure to purchase, easy 5 stars.

16 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hello Lauren,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great team, will be a customer of theirs for many years to come. Effortless purchase and fantastic handover.

15 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi Mr Hughes,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Noté 5 sur 5 étoiles

Great service at BMW yesterday

Great service at BMW yesterday, calling out Jessica Smith!

14 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi Pam,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Noté 5 sur 5 étoiles

First class service from everyone…

First class service from everyone involved at the Chesterfield branch

11 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi Chris,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service. Friendly and helpful staff.

9 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi Nina,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

Noté 3 sur 5 étoiles

My car was booked in to be collected…

My car was booked in to be collected from my home at 8.30 , the weather was quite bad on the morning, so expected them to arrive bit later, got to 10.00am no one arrived , decided to call them o ly to be told they had cancelled due to the weather. No one had informed me of this , yet they made the decision not to collect at 8.00am . To be contacted and kept informed would have been nice . Had to re-book my service which has now been done . Will probably go elsewhere next time .

8 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi Teresa,

Thanks for leaving us this feedback.

Please accept my apologies for the lack of communication you have received from the dealership – I will ensure that this is addressed internally.

Thank you,
Customer Services

Noté 5 sur 5 étoiles

Friendly helpful service

Friendly helpful service. Happy to drive from Sheffield to Chesterfield to avoid being fleeced!

7 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Noté 5 sur 5 étoiles

Rear right indicator failed

Rear right indicator failed. Very dangerous situation. Stratstone’s appreciated the situation and arranged a “next day” appointment to correct the problem.

3 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi Ronald,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Noté 5 sur 5 étoiles

Raj was absolutely amazing helped me…

Raj was absolutely amazing helped me find the right the car

2 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi Erol,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Noté 4 sur 5 étoiles

Very good service

2 décembre 2021
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Réponse de Stratstone - BMW Chesterfield

Hi Harold,

We are delighted to see such a positive review.

Have a great day!
Customer Services

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