I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Voir plus
L'entreprise a répondu
Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Voir plus
L'entreprise a répondu
We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Royaume-Uni
- 01246 208681
3,5
Moyen
301 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brought my mini in for a health check
Brought my mini in for a health check. Was completed within the time frame I was given and was even washed for me
Great service.
18 février 2022
Réponse de Stratstone - BMW Chesterfield
Hi Lynne,
At the BMW branch in Chesterfield we sincerely value your review.
Thanks for such a positive rating!
Take care,
Customer Services
Excellent customer service.
Excellent customer service.
Purchase was made as easy as possible by sales team - great handover of new vehicle.
A+++
16 février 2022
Réponse de Stratstone - BMW Chesterfield
Hi Mr B,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Réponse de Stratstone - BMW Chesterfield
Hello Jenny,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Excellent Service
Rang Stratstone to resolve an issue with my car and the service dept acted quickly to get me a same day slot with courtesy car, work was completed to a great standard and the communication (Louise) through the process could not be faulted, will definately be using these as my default service provider going forward.
10 février 2022
Réponse de Stratstone - BMW Chesterfield
Hi Dan,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Réponse de Stratstone - BMW Chesterfield
Hello Christopher,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Réponse de Stratstone - BMW Chesterfield
Hello,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Great service and great communication
5 février 2022
Réponse de Stratstone - BMW Chesterfield
Hi Paul,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Réponse de Stratstone - BMW Chesterfield
Hi,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Second BMW purchase
This is my second purchase from Stratstone BMW in Chesterfield, and on both occasions they have been excellent. Its sure a pleasure to receive such great customer service, and you always feel nothing is too much for them.
3 février 2022
Réponse de Stratstone - BMW Chesterfield
Hi David,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Stratstone Chesterfield performed…
Stratstone Chesterfield performed beyond expectation. Very informative and supportive team, enabling the delivery of my new car to be ‘hassle free’. Highly recommend.
2 février 2022
Réponse de Stratstone - BMW Chesterfield
Hi Matthew,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Had a brilliant experience purchasing a…
Had a brilliant experience purchasing a car from Stratstone Chesterfield, mostly all done online/virtually, Dean Nicholson the sales specialist couldn’t do enough answering all my questions and sending over unlimited videos on request, such a credit to his profession.
Even though this wasn’t my local BMW retailer I will be coming back in the future, would definitely recommend Stratstone Chesterfield to everyone.
2 février 2022
Réponse de Stratstone - BMW Chesterfield
Hello Miles,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
New Car purchase
From the first email to the dealership to the minute I left the showroom in my new car everything went very well. My enquiries were answered promptly and negotiation of the sale was painless. Dean who dealt we with me was professional and great to deal with. He explained everything clearly and made sure that everything was to my satisfaction. First class service from Stratstone Chesterfield! Will recommend to anyone who is looking for a new car.
1 février 2022
Réponse de Stratstone - BMW Chesterfield
Hi Simon,
Thanks for the review.
I am very pleased to hear that Dean provided you with a 5* experience!
I will ensure your feedback is passed onto Dean and the leadership team so they know what a great job they are doing!
Thank you again and enjoy your new vehicle!
Customer Services
Réponse de Stratstone - BMW Chesterfield
Hello,
Thank you for the review!
Your positive rating means a lot to us here at our BMW branch in Chesterfield.
Customer Services
Excellent customer service every time
29 janvier 2022
Réponse de Stratstone - BMW Chesterfield
Hi Mr Jefferies,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Highly recommend very helpful and…
Highly recommend very helpful and polite very good service
27 janvier 2022
Réponse de Stratstone - BMW Chesterfield
Hi John,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Very friendly & prompt service
25 janvier 2022
Réponse de Stratstone - BMW Chesterfield
Hi Akhil,
It is wonderful to receive such a positive review!
All the best!
Customer Services
With the Covid virus did not want to…
With the Covid virus did not want to spend time wandering around showrooms saw the car I liked online contacted the garage and they did everything I asked sending me pictures of the car and videos so I could see the condition and everything about the car I needed to was very happy with my purchase and the way Stratstone BMW Chesterfield dealt with me
24 janvier 2022
Réponse de Stratstone - BMW Chesterfield
Hi,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Martin was very helpful and attentive…
Martin was very helpful and attentive to my requirements, whole process was relatively seamless..
23 janvier 2022
Réponse de Stratstone - BMW Chesterfield
Hi Howard,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Excellent service
21 janvier 2022
Réponse de Stratstone - BMW Chesterfield
Hi Dr Pickworth,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Great service and completed in the time…
Great service and completed in the time stated.
20 janvier 2022
Réponse de Stratstone - BMW Chesterfield
Hi Mr Paine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.