Stressless® UK Avis 

2 383
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have had some Stressless products over several years and 2 of our chairs required replacing due to old age. They were supplied under the former Ekornes label! We went to Lee Longlands a previous... Voir plus

Noté 5 sur 5 étoiles

Thr quality of the furniture is first class. Comfortable and supportive chairs. Delivery was on time quick and all items carefully wrapped in quilts to protect it. The Delivery driver even laid out p... Voir plus

Noté 5 sur 5 étoiles

Local furniture shop stocked Stressless furniture and we tried several sofas and chairs, but the Windsor was the most comfortable and suited our smaller space. Love the reclining mechanism, which is... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great experience and advice in-store and regarding communication about delivery date. Four star rating only given because leather care kit was missing from delivery and we were told the shop would be... Voir plus

À propos de l'entreprise

  1. Fabricant de meubles

Écrit par l'entreprise

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(2 383)

283 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Disappointed

Disappointed. I have had a Stressless recliner for 25+ years and it is still more comfortable than these new ones.

27 avril 2026
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Réponse de Stressless® UK

Dear John,
Thank you for taking the time to leave us your review, we really appreciate your feedback. If you feel that there is a fault, please send us more details (name of your retailer and your post code) at consumersupport.uk@stressless.com so we could check this matter further for you.

Noté 5 sur 5 étoiles

Consul is a winner, again.

My large Stressless Consul is brilliant. Very comfortable. It is my second one having used my previous one daily for well over a decade until I eventually wore it out. I like it's ability to tip right back when I want a snooze.

27 avril 2026
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Réponse de Stressless® UK

Dear Ian,
Thank you for your amazing feedback, it is very much appreciated!

Noté 5 sur 5 étoiles

Amazing chair!

I have invested/treated myself to the Stressless Mayfair chair in medium size. Its is beautifully made and finished. The quality is amazing. It is exceptionally comfortable and I would highly recommend! Took a long time (2months) from ordering to delivery but they are made to order apparently.

30 avril 2026
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Réponse de Stressless® UK

Dear Mandy,
Thank you so much for your feedback! Our lead times have been longer that we would like, but we are happy to know that you are now enjoying the comfort and style of your new Stressless Mayfair, which is indeed made to order in our factory in Norway.

Noté 5 sur 5 étoiles

I should've bought one years ago!

Great product, delivered on time as promised. Quality, style and comfort. Nice.

30 avril 2026
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Réponse de Stressless® UK

Dear Mr. Perry,
Thank you for sharing your experience, we really appreciate it!

Noté 5 sur 5 étoiles

Fiona Sofa

Sofa is of very high quality and extremely comfortable.
Arrived within timescale provided.

28 avril 2026
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Réponse de Stressless® UK

Dear Jacqui,
Thank you for your amazing feedback, it is very much appreciated!

Noté 5 sur 5 étoiles

The staff were really good and helpful…

The staff were really good and helped me decide which chair would be the best to buy. Lisa was the person who sold me my chair. The people who delivered my chair were very good and helpful. They texted me when they were near and came on time.

23 avril 2026
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Réponse de Stressless® UK

Dear Mrs. Lincoln,

Thank you for sharing your experience, we really appreciate it!

Noté 5 sur 5 étoiles

The furniture arrived on time in good…

The furniture arrived on time in good condition - which is unusual these days. The furniture is very comfortable, as expected.

22 avril 2026
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Réponse de Stressless® UK

Dear Lynn,
Thank you so much for your feedback! We are happy to know that you are now enjoying the comfort and style of your new Stressless furniture!

Noté 4 sur 5 étoiles

Purchase and delivery service from Camp…

Purchase and delivery service from Camp Hopson was excellent. The chair is very comfortable and is a quality product.

21 avril 2026
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Réponse de Stressless® UK

Dear Nigel,
Thank you for your positive feedback, we really appreciate it!

Noté 5 sur 5 étoiles

Excellent product with great design

Excellent product with great design. Good lumbar support and very comfortable. Delivery went without a hitch and good communication.

13 avril 2026
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Réponse de Stressless® UK

Dear Mr. Boam,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless!

Noté 5 sur 5 étoiles

Great product and excellent service

Great product and excellent service. We had a minor cosmetic issue with one item - wood grain looked a little blotchy as though damaged. Item swapped without issue.

11 novembre 2025
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Réponse de Stressless® UK

Dear Mr. Weston,
Thank you for sharing your experience, we really appreciate it!

Noté 2 sur 5 étoiles

Stressless? Durability? Warranty?

When I filled out the warranty form I expected to get a confirmation email ..... nothing! I phoned Stressless and spoke to someone called Michael who said he would take my details and forward an email to confirm .... nothing! Talked to him about my concerns about the material and he told me once my warranty was activated I could purchase the cleaning kit for half price which I was given for free when I went back to my supplier. Still don't know where I stand with the warranty but I know that I will have to be super careful with this sofa unlike the one it replaced which was very durable and needed very little cleaning.

12 avril 2026
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Réponse de Stressless® UK

Dear Mr. McCollum,

Thank you for your feedback, and I’m sorry to hear about the frustration you’ve experienced.
We have reviewed your warranty registration and can confirm that it was successfully processed and your certificate was correctly generated. We have resent this to your email address today, together with the information regarding the warranty and how to care for the fabric, so please do check your inbox (and junk folder, just in case).
I understand your disappointment regarding the lack of earlier confirmation and the need to follow up. That’s not the experience we aim to provide, and we appreciate you bringing this to our attention.

Noté 3 sur 5 étoiles

The product excellent but the delivery…

The product excellent but the delivery timescales did not reflect what we were told on purchase. Originally HSL stated in January when we purchased that likely date would be about 3 days later - Had phone call by then stating that the Warehouse had miscounted the number of chairs available! Next date 13th February - phone call to say after deadline that the bases were not on the chair models we had ordered.in the final analysis the chairs arrived late March ( a date which stressless themselves usually quote from order) Despite all this the chairs are brilliant.

13 janvier 2026
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Réponse de Stressless® UK

Dear Mr. Hughes,

Thank you for your feedback. We are happy to hear that you’re pleased with your Stressless chair and that it has met your expectations in terms of quality and comfort.
However, we’re very sorry for the delays and the miscommunication you experienced throughout the delivery process and we appreciate your patience while this was resolved.

Noté 5 sur 5 étoiles

Quality chair.

Quality chair, perfect lumbar support necessary for my spinal issues. The chair swivels, rocks and reclines so you can always be in a comfortable position and the matching footstool is a perfect addition. I opted for fabric covering and it is perfect for me. It was delivered slightly earlier than the time I was given. Delivery was excellent and Stressless provided me with the answers to all my questions, sent me fabric samples that helped me make my decision. I
They are not cheap chairs but definitely worth every penny spent and even better I got it in the sale. Would highly recommend.

2 avril 2026
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Réponse de Stressless® UK

Dear Mary,
Thank you for your lovely feedback! We’re so pleased to hear the chair is providing the comfort and support you need, and that you had a great experience with our team and delivery.

We really appreciate your recommendation and hope you continue to enjoy it for years to come.

Noté 5 sur 5 étoiles

Fantastic quality and craftsmanship!

We first found Stressless chairs in an accommodation we stayed in for a UK holiday, and we knew we had to buy them for our home! The chairs are so comfortable, and there was a good choice of size, base and colours. Best chairs we have ever purchased, and with a 10 year guarantee, it is easy to see and feel the quality and craftsmanship!

7 avril 2026
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Réponse de Stressless® UK

Dear Mr. Smith,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs!

Noté 5 sur 5 étoiles

Worth the wait.

I have been after one of these chairs for around 25 years, Why did I wait so long. Ordered a dove grey, Consul chair with foot stool and table.Unfortunately wrong Colour was delivered first time, but that was cheerfully rectified to the correct colour.so comfy. Don't wait just get the chair.

26 mars 2026
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Réponse de Stressless® UK

Dear Mr. Ferris,

Thank you for sharing your experience, we really appreciate it!

Noté 5 sur 5 étoiles

Fantastic chair and stool

Fantastic chair and stool. Very comfortable.

4 avril 2026
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Réponse de Stressless® UK

Dear Tessa,
Thank you for your positive feedback, we really appreciate it!

Noté 5 sur 5 étoiles

Extremely comfortable furniture

I purchased a leather sofa, chair and footstool from Stressless via one of their stockists. The furniture is extremely comfortable and the quality and finish are exceptional.

3 avril 2026
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Réponse de Stressless® UK

Dear Ms. Gorst,

Thank you for your amazing feedback, it is very much appreciated!

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