Stronics Limited Avis 

67
•
TrustScore 3 sur 5

2,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Item still hasn’t been received sent emails no response then had a text today 12th almost a month to says it’s been delivered at 2.46 but have been home all day very disappointing . I bought 2 phone... Voir plus

Noté 1 sur 5 étoiles

If I could give zero stars I would. I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Custom... Voir plus

Noté 5 sur 5 étoiles

Amazing customer service, very helpful and friendly!! I made an order for some headphones as a Christmas present and they contacted me regarding sending a different colour as those ones might not arri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent experience, ordered on the website. There was a pricing error when I made the purchase but stronics were fab about it & they honoured the price which was considerably less, my items were... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Stronics is a UK online retailer offering affordable electronics, tech accessories, home and garden essentials, health and beauty products, clothing, and leisure items, with fast delivery and great-value deals.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(67)

28 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

❌❌❌ BE AWARE

❌❌❌ BE AWARE , very low standard, unprofessional, cowboys job, using refurbished cameras, once they take your money they disappear and never answer your call to fix cameras, not value for money, avoid dealing with these cowboys

13 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Item still hasn’t been received sent…

Item still hasn’t been received sent emails no response then had a text today 12th almost a month to says it’s been delivered at 2.46 but have been home all day very disappointing . I bought 2 phones with different reference numbers but when they said it’s been delivered it under one reference. All emails have bounced back and when your trace the item with post code it tells you post code is invalid. It’s a whole full month tomorrow 13/10/26 . Very stressful and am sure they do this to people all the time

13 septembre 2026
Noté 1 sur 5 étoiles

I bought a Samsung A16 phone after…

I bought a Samsung A16 phone after paying with pay pal i received an automated message acknowledging my purchase and that was it!!!!, after waiting until the 4th business working days i emailed them because i had not had any details about the shipping and they had promised to deliver within 3 days i got an email 4 days later saying they would look into it, i heard nothing for nealy another week so i emailed them again and they said they had initiated a refund nearly another week goes by no refund so went to paypal and got my money back,absolutely dreadful customer service or i should say none at all, avoid like the plague, 3 days after my purchase i get an email asking me how i was enjoying my new purchase what a joke

13 septembre 2026
Noté 1 sur 5 étoiles

If I could give zero stars I would.

If I could give zero stars I would.
I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Customer Services by telephone (no one is ever available to answer calls, it seems), email and their online contact form, I have only had one response from them saying that they would look into the matter with the despatch team. That was 5 days ago and I have not heard anything further since then. I've resorted to getting a refund via the Paypal Buyer Protection Programme.
I understand that items can go missing, but to have a Customer Services that is so unresponsive is a terrible business model.

14 septembre 2026
Noté 1 sur 5 étoiles

My order never arrived

My order never arrived. I looked at other sites including the manufacturer and no one has this item in stock so I doubt they will be able to supply it. I have sent an email for a refund as I am unable to get a reply on the phone number supplied.

1 août 2026
Logo de Stronics Limited

Réponse de Stronics Limited

Sorry for the bad experience please contact customer service

Noté 5 sur 5 étoiles

Excellent service and a great experience

I had a really positive experience ordering from this company. The whole process was straightforward, communication was excellent, and everything I purchased arrived as expected. The service was friendly, professional and reliable throughout. Really pleased with my order and I would happily buy from them again. Highly recommended!

27 juillet 2026
Noté 1 sur 5 étoiles

I never received my order

I never received my order. I emailed and rang customer care I never received a response. The voice mail was full so I could not leave a message. I then raised a complaint and eventually some one called me back only to tell me my watch had not been ordered. I asked for a refund and despite being told I would get this I am still waiting!! If I do not get by 19th I am going to report Stronics to the trading standards. I would never recommend you to anyone a disgrace

3 juin 2026
Logo de Stronics Limited

Réponse de Stronics Limited

Sorry for the bad experience

Noté 1 sur 5 étoiles

Appointment no show

After confirming my appointment, nobody ever arrived. They never responded to texts or follow ups on their website, either.

24 mai 2026

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