Stronics Limited Avis 

67
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Item still hasn’t been received sent emails no response then had a text today 12th almost a month to says it’s been delivered at 2.46 but have been home all day very disappointing . I bought 2 phone... Voir plus

Noté 1 sur 5 étoiles

If I could give zero stars I would. I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Custom... Voir plus

Noté 5 sur 5 étoiles

Amazing customer service, very helpful and friendly!! I made an order for some headphones as a Christmas present and they contacted me regarding sending a different colour as those ones might not arri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent experience, ordered on the website. There was a pricing error when I made the purchase but stronics were fab about it & they honoured the price which was considerably less, my items were... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Stronics is a UK online retailer offering affordable electronics, tech accessories, home and garden essentials, health and beauty products, clothing, and leisure items, with fast delivery and great-value deals.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(67)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, very helpful and friendly!! I made an order for some headphones as a Christmas present and they contacted me regarding sending a different colour as those ones might not arrive in time. I was then offered a new pair in case the other did not arrive. Both pairs arrived before Christmas and I am grateful for their help. Keep the good work up!! Wishing you a Happy New Year!!

23 décembre 2024
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

Thank you

Noté 5 sur 5 étoiles

Great customer service

Great customer service. I ordered an item and they didn't have the colour I wanted in stock. Within hours of me ordering they called me to ask if I wanted a different colour. The item arrived the next day. Then I had a question about it and used their chat. They answered immediately and were very helpful.

20 décembre 2024
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

Thank you

Noté 1 sur 5 étoiles

WANTED TO GIVE MINUS SCORE

So FINALLY got the plane that was sent out because the 1st went missing !!!
It arrived but it ruined my Sons birthday because a polystyrene plane arrived with NO wiring and NO remote so it's useless and he can't fly it even tho it was advertised as coming WITH a remote.
Thanks for ruining a young boys special day !!!

27 septembre 2024
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

I do apologize for the inconvenience and will appreciate if you could raise the issue directly with us for a qucik resolution

Noté 2 sur 5 étoiles

Extremely slow

Extremely slow, poorly made website

9 septembre 2024
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

Thank you for your feedback, the website is very responsive now from the last update

Noté 1 sur 5 étoiles

Is there any option for minus rating..

Is there any option for minus rating... i would give -1000

they will chase you to but the package... and after the payment... you will chase them for service... which will never be done. highly unsatisfied and prefer dieng.. don't give them work

I wish I could attach the screenshots

16 août 2024
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

after carefully looking at your review, but couldn't find your details in our order. So, we don't know what order or item related to your feedback

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS SCAM COMPANY

Some how this company is able to except payment via layby. This makes it appear legit.

Sadly this couldn't be further from the truth. Over 2 weeks and still no item. I doubt I'll ever see it. NEVER ORDER FROM THIS COMPANY. THEY WILL TAKE YOUR MONEY AND YOU WILL HAVE NOTHING IN RETURN. DO NOT ORDER 🚫

10 mai 2024
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

Sorry your package was lost, which caused delay. A replacement has been delivered.

Noté 5 sur 5 étoiles

Great to deal with Stronics

Great to deal with Stronics, I ordered s flip 6 speaker and it came within 2 days while said 3 days delivery. i love Stronics

25 avril 2024
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

Tahnk you

Noté 5 sur 5 étoiles

Stronics great online shopping

I recently discovered Stronics and was pleasantly surprised by the amazing deals they offer. With up to 90% savings at checkout and the convenience of free delivery and returns, shopping on Stronics is a breeze. I also appreciated the available coupons which helped me save even more on my purchases. The £2 welcome gift was a nice touch and made my first shopping experience with Stronics even more enjoyable. I highly recommend checking out Stronics for great deals and a seamless shopping experience.

23 avril 2024
Avis spontané
Noté 4 sur 5 étoiles

I have placed an order of headphones…! I haven't been given my tracking till 10 days that's the reason for the 4 star. I was frustrated due to that seems like a scam. After 19 days i got it while 4 days back only i got the shipping info. Thx anyway.

I have placed an order of headphones through this website. It's been 2 weeks and till date I haven't get my tracking information. It's a pure scam i even emailed them with the order number and mail 2 days back till haven't get any respond. I don't know how these scammers are getting verified batch. Please avoid them its ana trap

24 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered item and selected next day…

Ordered item and selected next day delivery. Item not received and contacted seller with no response. Company appears to be con artists and I advise no one to buy from them.

28 février 2024
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

Sorry that your next-day delivery didn't happen, but we have refunded the next-day charge.

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience, ordered on the website. There was a pricing error when I made the purchase but stronics were fab about it & they honoured the price which was considerably less, my items were sent super quickly lovely kettle & toaster set very pleased with everything, highly recommend . Thanks again .

20 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Such a poor delivery service it’s 2…

Such a poor delivery service it’s 2 weeks passed on my purchase they didn’t delivery my order yet !

9 mai 2022
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

Thank you for the feedback, and we are working hard to improve our courier service.

Noté 5 sur 5 étoiles

Helpful and professional customer service

Stronics were really helpful and professional in dealing with an issue I had. They got in touch with me immediately to resolve the problem which would have resulted in me potentially losing a lot of money. I can’t thank them enough for handling it so quickly and professionally, their customer service was great and the employee I spoke to was really polite and helpful. Thanks so much.

13 mars 2022
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

Thank you so much for your comment

Noté 1 sur 5 étoiles

Scam/Fraud company

Last week Tuesday 22nd of February 2022, I made order for an iPhone 13 Pro 512GB Graphite with Laybuy and delivery option was for 2-4 business days. When I ordered the phone on the 22nd I called them to confirm my order was placed, they picked up and they confirmed saying it’s placed and they’ll post it the next day and I’ll receive it the next week. I emailed them the next day on Wednesday 23rd of February 2022, asking if I’ll get a tracking number and if the phone will be posted by Royal Mail, they responded later that day saying “Thanks for getting in touch about your order, it should be dispatched within 2-4 days from the day of the purchase. It will be sent via Royal Mail Next day delivery. Regards” so I was fine with that. The phone now gets posted on Friday 25th of February as I get an email with my tracking number saying it has been posted to my address. Monday 28th February 2022 the phone gets dispatched as I’m tracking it on the Royal Mail website and the delivery service is Royal Mail Special Delivery Guaranteed 1pm. I get a text from Royal Mail saying my item will arrive Tuesday 1st of March. Tuesday 1st of March 2022 comes and the phone never arrived, the only thing that came was a letter with a picture of the iPhone and all the details of what I ordered from their website. So I call them that day and explained what happened, he said he’ll get back to me via call and email me with an update about my phone, that he has to inquire to their warehouse and see what the issue was. I said okay so I waited till the next day. 2nd of March comes now and I’ve not received any update nor phone call, I call back countless of times and no one answers, I email countless of times too but no one responds back whatsoever. This website and company is a scam DO NOT BUY FROM THEM. I’ve wasted £1,452.78 on their website and I’m stuck having to pay instalments with Laybuy when I don’t even posses the iPhone I bought. I’ve been emailing them and calling them since the 2nd of March, but no one picks up or responds back to me. They took my money and never posted my phone to me. I don’t understand what kind of a so called “trusted” company will scam a person like this, to the point where they only send a piece of paper and not the actual phone that I ordered. AVOID AT ALL COSTS!!!

7 mars 2022
Avis spontané
Logo de Stronics Limited

Réponse de Stronics Limited

Hi there

Sorry about your experience shopping with us. you are more than welcome to request refund if your order didn't meet your expectation. Reading your comment, I believe you purchased your item via LayBuy. So this isn't a scam!

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