Summer Garden Buildings Avis 

The gazebo kit arrived quickly, and was easy to install. It looks great, and does exactly what we wanted- all my friends want one now! 😁

good price, delivered on time, all parts present. Very good

Haven’t even put the shed up yet but already disappointed.
Booked delivery for 15th, requested safe place which was advised, tracking provided…no delivery! Tracking was absolutely useless.
Rang the business on 16th and told them we had no delivery, they contacted courier who said they’d delivered it. No knock on door, no ringing of bell? Checked designated safe place, nothing there. Checked front door, the courier had thrown the delivery on the front lawn and left.
Terrible courier service, will not buy from here again based solely on delivery issue.
Will review shed once it’s put up.

Purchased a gazebo, instruction leaflet was appalling not helpful rang for advice, after sales couldn’t help even admitting instructions were useless, we couldn’t get the polycarbonate roof to fit after many many tries it just would not fit! Returned gazebo and been offered £239 out of the £539 we paid … all we did was try to assemble it now they are saying it’s no longer new ! Don’t use this company they have no idea about their products . Also charging us £84 for the return of a defective product.

Bought a summer greenhouse 080-6x4
Biggest pile of trash I’ve ever bought definitely not worth my time and effort to assemble this pile of crap for my wife’s birthday really really disappointed

Do not buy this rubbish!!! The instructions are shocking, 27 PAGES says it all!! It showed diagrams of parts already used before, duplicate numbers of parts, it would be easier to build a rocket than a greenhouse. I have built many things before but after 6hrs, 3 of us were stumped. The self tapping screws block other parts being fitted, they stick through the frame making then dangerous. I have undone the 1 side we manged to put together and it is going to the tip. Even if we did ever get it built there is no way it would with stand wind. We had to tape the panels in just so they stayed put while putting it together!! DO NOT BUY THIS PRODUCT

Easy to order. Arrived at designated time. Easy to assemble. Very pleased with product.

Quick delivery and well packed item. Quality coated aluminium construction and easy to assemble.

Excellent quality furniture. Good packaging, clear assembly instructions, and components fitted together better than expected. Looks fantastic!

One star deducted for delayed delivery otherwise 100% satisfied.

Extremely well packed. Easy to assemble and good value for money.

The service was good, speedy delivery, regular email updates on progress etc. However the bin store we ordered is very poor quality. The bolts already are broken after 3 weeks, and the timber is very flimsy. We have put it together otherwise we would return it. Recommend the company but not the product.

Not much help on website and when i tried to use their “contact us” system to help me correctly specify my purchase it told me my message was “spam? Pretty hopeless I’m afraid.

Easy ordering and quick turnaround. Well packaged and easy to track delivery to make sure I was here to receive it. Good quality product (greenhouse staging) and a better price by going direct. This is the second one I have bought.

Great product, communication from you was outstanding and great delivery times.

Quality of the product was good and what I expected for the price.But the delivery in two parts was disappointing.

Great product delivered as described.

We purchased our bin store with a little trepidation as the website was less than easy to navigate and looked a little retro (sorry guys) but all was well and the rest of the experience was excellent.

They sent me a faulty greenhouse, that was poor quality, and not fit for purpose. They charged me to send it back, and then did not give me a full refund, claiming that I sent it back in poor condition. Read the other reviews on here, I am not the first person that they have done this to. Their customer service and after sales support is non-existent.
There is a genuine reason why this company ranked 62 out of 64. You can tell the sort of company you are dealing with by the patronising responses to the negative reviews on this very site.

BEWARE !!!!!!!!!!!!!!!

DONT PURCHASE A STEEL SHED FROM SUMMER GARDEN BUILDINGS they are very poor quality products of ultra light weak steel and do not come with a warranty. The Apex Metal Shed 378 which I purchased in August had its flimsy sliding doors which were secured with a lock blown in by the recent storms and it ended up with the whole front of the shed being damaged to a severe degree. I have had to replace the whole shed but will never buy any product from Summer Garden Buildings again.

Good after sale service 👏

Purchased a 3 door Wheelie Bin Store 151 - Wooden Slatted, FSC® Certified, most of the slates have warped or twisted, doors not closing properly. I did recieve 2 new replacements slates, for them to also warp, it does not advise this problem on their terms & conditions or listing on their site, in the end Summer Gardens just stopped replying as so many photos sent, Barclaycard refunded me. Summergardens claim unit is properly treated against all types of weather, yet me painting it black with proper wall black paint this has caused mine to be different to thousands sold by this company. (Laughable statement).