Sun-hat Villas & Resorts Avis 

314
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful villa with small Pool which made it more enjoyable as it was very hot, everything was clean, spacious, washing machine and other appliances which was great, beds a bit uncomfortable but on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Villa quinta francisco is a wonderful villa.beautifully maintained internally and with superb pool and outdoor space .very well equiped and great location for local amenities and beaches

Noté 5 sur 5 étoiles

Sun-hat were brilliant to deal with during booking. Provided loads of information about the area and had a rep on call the entire time we were in the resort in case we had any problems. Great experien... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Definitely recommend Sun Hat Villas. Very nice flat, great location, fair price and Sam was very helpful and communicative. Flat was well equipped, furniture would benefit from an upgrade specially... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Location de vacances

Écrit par l'entreprise

Luxury holiday villas in the Algarve, Tuscany, Balearics, Croatia and Barbados. Lowest rates Guaranteed. We have intimate knowledge of all of our hand-picked luxury villas, apartments and townhouses.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

314 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(314)

119 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great company to book with

Great company to book with. Villa was excellent and if anything better than expected. The booking process was easy, resort staff great. Would definitely use again and recommend.

24 avril 2026
Avis spontané
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Réponse de Sun-hat Villas & Resorts

We love that we were able to exceed your expectations Katy and are so happy that you would recommend us to others - that's so important to us here at Sun-hat. Thanks for taking the time to write a review, its very much appreciated.

Noté 5 sur 5 étoiles

Great communication from Sun hat

Great communication from Sun hat, did exactly what it said on the tin.
Would recommend.

1 mai 2026
Avis spontané
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Réponse de Sun-hat Villas & Resorts

That should be our new slogan Mr White! We're delighted that you were happy with our communication, it's so important when you're going away to have full confidence in the company you're booking with. Thanks for taking the time to write a review, our team really appreciate it.

Noté 5 sur 5 étoiles

Naomi the superstar!

So far, we have had nothing short of a fantastic experience booking our first self catering villa through sun hat villas with our baby and can already see us using them on a regular basis! From the main details of keeping us informed with check in details all the way to recommending local Pilates studios, Naomi has been absolutely brilliant 10/10 and can’t wait for the holiday! X

29 avril 2026
Avis spontané
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Réponse de Sun-hat Villas & Resorts

We totally agree, she is a superstar isn't she. I've shown her your review and she's absolutely delighted that you took the time to write about her. We hope you have a fantastic time with your baby and hopefully enjoy a little relaxation at Pilates too!

Noté 5 sur 5 étoiles

Excellent communication

Communication is excellent and all information provided is brilliant.

20 avril 2026
Avis spontané
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Réponse de Sun-hat Villas & Resorts

We're delighted that you were able to give us a 5 star review Mrs Hilley and are so happy that you thought our communications was excellent. Thanks once again.

Noté 5 sur 5 étoiles

Superb!

Superb choice of villas. Had an excellent stay in the Algarve. Will book again.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Just booked and squeezed in another…

Just booked and squeezed in another Sun-hat holiday before our break in June.

Needed two apartments at the same location for ourselves and my parents.

Adam and Lily-May worked tirelessly to get this sorted for us. Thank you so much!

20 avril 2026
Avis spontané
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Réponse de Sun-hat Villas & Resorts

We're delighted we were able to help you squeeze in a holiday before June with your parents. I've passed your kind comments to Adam and Lily-May and it made their day! Thanks so much for taking the time to give us a 5 star review, its very much appreciated.

Noté 5 sur 5 étoiles

Excellent villa company

Excellent villa company, customer service perfect, great choice of villas and always helpful if any help is needed when in your villa. Have used them many times and would highly recommend Sunhat to others, especially for Algarve villas. .

12 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Staff review

Although our stay is only scheduled for August, I would already like to highlight the excellent support we have received from Naomi.

She has been extremely helpful and responsive, particularly in guiding us through the house equipment and ensuring everything is clear and easy to understand ahead of our arrival. Her professionalism, clarity, and willingness to assist have made the whole process very smooth and reassuring.

It is truly appreciated, and it gives us great confidence for our upcoming stay.

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Sau Lourenco

We have used Sun-hat Villas multiple times a year to book accommodation in Val do Lobo and also Quinta do Lago. Each and every time the process to book and the office staff we encounter are exemplary. So easy and efficient. Admin staff are accessible and friendly. Frequently have contact with Rose, Lily-Mae and Ann. All a delight to deal with.

Special shout out for the in resort team, notably Charlie who we have liaised with for a number of years now. She is just amazing. She goes above and beyond on every trip to ensure travelling with kidney disease is made easier. Literally goes out of her way to help every single trip. She is the front facing person for customers and is a credit to the company

We stayed in an apartment at Sau Lourenco last week. Truly was amazing with fab facilities and service from the onsite team and reception.

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I have recently booked a villa

I have recently booked a villa through Sun Hat Villas for a multi generation holiday. I had lots of requirements and I also wanted it to have a wow factor. I worked with Roseanna who sent me lots of properties and also lots of my questions. I have been very impressed with the service that Roseanna offered. I have then since been in contact with Naomi regarding the additional items and elements I would like for the holiday. Such asa pool table, restaurant recommendations and a private chef. Naomi was very prompt and detailed with her response. This is all taking a lot of the work out if it for me. Thank you both!

6 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Wow, what a difference

Wow, what a difference compared to other companies we spoke to, trying to source a Villa in the Algarve.
We have holidayed in the Algarve ( Carvoeiro)many many times over the years, always used the same company, never had a problem but this time was for our Sons Wedding in Vale de Lobo, so we had to try others.

None of them went out of their way like Ann at Sun Hat Villas did. She listened to our requirements, recommended a selection and with that we used their website to have a thorough look around each Villa.
I have to say, that their website is in a league of its own compared to others, I particularly found the 360 degree view tool so so useful, along with the google maps view. Also just keying in the dates, gave an accurate price unlike others makes booking so much easier

Booking after this point was made extremely simple by Ann and we can now sit back and count down the weeks

Many thanks again Ann, we will be back

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous Villa Buganvilia

Had a great time at Villa Buganvilia. The villa is beautiful with lovely grounds and it was great to be able to go in the pool (heated) at the end of the day. The terrace overlooking the pool was a lovely place to relax and eat our meals. The location is very good as it was only 10 minutes by car from a number of beaches and well situated to go either East or West along the Algarve. For us Zoomarine was a highlight, especially the dolphin show, and this was only a 5 minute drive away. Guia itself has lots of restaurants and it is a 5 - 10 minute walk away.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

We had a Great time at Villa Hera

We had a Great time at Villa Hera! Very quiet neighborhood, 20 minute walk to the Marina and tennis courts. The outdoor pool area is great for relaxing and entertaining. The only problem we had was the "heated pool" was great for the first day or two and then it seemed the heater didn't come on after that to maintain the warmth.

30 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company and a friendly team

We have been booking our holidays through Sun Hat for several years and will continue to do so. Nothing is too much trouble when you contact them and they are always very helpful. The app is great too with lots of useful information.

20 septembre 2025
Avis spontané

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