Superfood Market Avis 

3 206
TrustScore 2.5 sur 5

2,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Order placed 12 June, not dispatched due to unspecified delays. I cancelled the order on 5 August and asked for a refund. Received an email acknowledging cancellation and that refund would be processe... Voir plus

Noté 1 sur 5 étoiles

Waited nearly 2 months for my order to be shipped and in the end I got tired of waiting. no communication from them unless you contact them yourself. Kept saying they don’t know when they will be able... Voir plus

Noté 5 sur 5 étoiles

First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... Voir plus

À propos de l'entreprise

  1. Boutique de produits diététiques
  2. Association de commerce équitable
  3. Service de fitness et nutrition
  4. Service de commande de repas en ligne
  5. Magasin d'alimentation bio
  6. Supermarché

Écrit par l'entreprise

Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(3 206)

64 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wonderful

Fast delivery, which is always a plus.
Such a huge selection of products with a reasonable price tag. I love looking in the sale section too, can not beat a good bargain! You will leave with a big happy face 😊
So delighted I found them!

2 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great range and efficient service.

Superfood Market have a great range of products at fair prices. The quality of the items is good and comes well packed using biodegradable materials. The delivery time was speedy. Overall, a pleasant and efficient shopping experience.

24 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Love Superfood Market

I love that there is a one stop shop where I can buy my vegan ingredients at very reasonable prices. My goods where delivered very quickly and packaged really well. I will continue using Superfood Market for a long time! ❤️

22 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Danger to celiacs and those with allergies.

I bought a product which according to the product description did not contain wheat. When it arrived I opened it and ate without reading the ingredients which was too small and covered by a sticker. I became ill as I’m celiac. I contacted the company and they really didn’t want to know and just sent a photo of the packet which didn’t draw. They don’t seem to want to take responsibility for their error.

13 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles
Logo de Superfood Market

Réponse de Superfood Market

Hello

We are so sorry that you had a poor experience with us. We can not see any prior communication about this with us, so we would love the opportunity to put things right for you and therefore reached out to you via email to resolve this for you. Where possible we will do whatever we can to correct our shortcomings.

We hope to work with you to fix things to your satisfaction as we really do not want to lose you as a customer.

We look forward to hearing from you.

Kind regards
Abbie

Noté 5 sur 5 étoiles

First order with Superfood-Market and a…

First order with Superfood-Market and a well deserved 5 stars, I will certainly place another order for Biona 100% Pomegranate Juice, excellent customer and delivery service.

Thank you

10 septembre 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

We are glad to hear you had an excellent experience shopping with us and thank you for your kind feedback, we really appreciate this!

Thank you for shopping with us and supporting us - we hope to see you again soon!

Kind Regards
SFM Customer Service Team

Noté 5 sur 5 étoiles

Order came in good time

Order came in good time, nice service and a great offer! Will definitely use again and like supporting small businesses x

2 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Reliable

Reliable, prompt, competitive and packaging nearly environmentally friendly. Shame about the Bubble wrap!!

13 août 2024
Noté 5 sur 5 étoiles

Definitely recommend!

Easy to order, at a competitive price and very quick delivery. Shall definitely be a returning customer - the note of appreciation for my custom from the owners of the company was a nice touch! Would definitely recommend!

28 août 2024
Avis spontané
Noté 1 sur 5 étoiles

False Description on SOJADE soya milk

I ordered soya milk sweetened with apple juice 4 cartons - they arrived ok a bit battered, but they were not sweetened with apple juice and they had wheat in them. this was all in french - good job i am not allergic

when i queried it as contravening the trade description act i got eventually oh we will send you a return label send them back well i had already opened one. I thought it was me and opened another aside from that the business of sending back cartons of soya milk when it was not my fault was not on why does the punter have to pay the price. I explained it to them and they just did not answer, so i had to pour away the two remaining cartons. Well you might say so..../ but this was all for £12 refund they could have refunded it with out all the bother. Not a nice firm cheap and miserly and I hope they have not continued to advertise this as soya milk with apple juice.

20 juillet 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

Thank you for sharing your experience with Superfood Market. We are so sorry that you had a poor experience with us. We have taken your feedback on board and will be discussing it at our next customer success team meeting. In the meantime, we would love the opportunity to put things right for you and therefore have reached back out to you via your support ticket.

Where possible we will do whatever we can to correct our shortcomings.

We hope to work with you to fix things to your satisfaction as we really do not want to lose you as a customer.

We look forward to hearing from you.

Kind regards
SFM Customer Service Team

Noté 5 sur 5 étoiles

Great 👍🏻

Fast delivery 📦 no hassle,
Excellent tea, excellent service.
Many Thanks 🔆🙂👍🏻

14 août 2024
Avis spontané

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