Superfood Market Avis 

3 206
TrustScore 2.5 sur 5

2,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Order placed 12 June, not dispatched due to unspecified delays. I cancelled the order on 5 August and asked for a refund. Received an email acknowledging cancellation and that refund would be processe... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Waited nearly 2 months for my order to be shipped and in the end I got tired of waiting. no communication from them unless you contact them yourself. Kept saying they don’t know when they will be able... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... Voir plus

À propos de l'entreprise

  1. Boutique de produits diététiques
  2. Association de commerce équitable
  3. Service de fitness et nutrition
  4. Service de commande de repas en ligne
  5. Magasin d'alimentation bio
  6. Supermarché

Écrit par l'entreprise

Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(3 206)

64 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered the yoghurt coated raisins…

I ordered the yoghurt coated raisins and peanuts, they arrived in a very short time and were delicious. They are bigger and so much more tastier than any other brands that I've tried, great value for money too. Go on, treat yourself.

14 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Fabulous range of products at excellent…

Fabulous range of products at excellent prices and great service ❤️

1 août 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

We are glad to hear you enjoyed shopping with us and our range of products. We really appreciate your feedback!

Thank you for shopping with us and supporting us - we hope to see you again soon! 

Kind Regards
SFM Customer Service Team 

Noté 5 sur 5 étoiles

Everything from The order up to the…

Everything from The order up to the product was amazing. A lovely well run family business. 100% perfect.

22 juillet 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

We are so glad to hear you had an excellent experience shopping with us and your kind feedback really does mean a lot to us!

Thank you for shopping with us and supporting us - we hope to see you again soon! 

Kind Regards
SFM Customer Service Team 

Noté 5 sur 5 étoiles

Great quality products

Great quality products, exceptional choice of healthy food and cupboard essential 👌 😋

15 juillet 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

We are glad to hear you had an excellent experience shopping with us and thank you for your kind feedback, we really appreciate this! 

Thank you for shopping with us and supporting us - we hope to see you again soon! 

Kind Regards
SFM Customer Service Team 

Noté 5 sur 5 étoiles

Straightforward

Straightforward, no problems, great

14 juillet 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

We are glad to hear you had an excellent experience shopping with us and thank you for your kind feedback, we really appreciate this! 

Thank you for shopping with us and supporting us - we hope to see you again soon! 

Kind Regards
SFM Customer Service Team 

Noté 1 sur 5 étoiles

fine with the first order then ordered…

fine with the first order then ordered again to get the usual automatically generated emails updating the progress of the order, and found they were using amazon for delivery. I boycott amazon for ethical reasons. Thought this was a more ethical place to shop for stuff I can't get in regular supermarkets, won't be ordering again, can't seem to return the items either as the returns portal doesn't work.

12 juillet 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

Thank you for sharing your experience with Superfood Market. We are really so sorry that you are unhappy with our shipping service.

We have taken your feedback on board and will be discussing it at our next customer success team meeting. Unfortuantely we were no longer able to keep using our previous courier, so we have recently switched to Amazon Shipping so we can still deliver orders safely and as quickly as possible.

Apologies again for any inconvenience caused by this.

Kind Regards
The SFM Customer Service Team

Noté 5 sur 5 étoiles

Thank goodness for Superfood Market…

The efficiency of receiving my order to the delivery went smoothly. Thank you

11 juillet 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

We are glad to hear you had an excellent experience shopping with us and thank you for your kind feedback, we really appreciate this! 

Thank you for shopping with us and supporting us - we hope to see you again soon! 

Kind Regards
SFM Customer Service Team 

Noté 5 sur 5 étoiles

Great servicePlaced my first order

Placed my first order. Amazed at the personal response because we had placed an order for the first time. Made to feel we could be special.
Great web site.

Thanks to everyone.

Charles

8 juillet 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

Thank you for your kind feedback and review, this means a lot to us.

Thank you for shopping with us and supporting us and we hope to see you again soon! 

Kind Regards
SFM Customer Service Team 

Noté 5 sur 5 étoiles

Ordering and service very easy.

I found here a product that most supermarkets do not sell anymore and was pleased to be able to still buy it.This small company are reasonably priced, communicate very well with order confirmation and updates and deliver promptly.
I have ordered with the company twice and will be happy to continue doing so.

8 juillet 2024
Avis spontané
Logo de Superfood Market

Réponse de Superfood Market

Hello

Thank you so much for your positive feedback and review, we appreciate this!

Thank you for shopping with us and supporting us - we hope to see you again soon! 

Kind Regards
SFM Customer Service Team 

Noté 5 sur 5 étoiles

Top quality service

My first order and it certainly won’t be my last. Trouble free ordering and I was kept updated along the way to a fast delivery. I was really impressed and how nice that this company is a small family run concern.

20 juin 2024
Avis spontané

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