Sytner Group - Sytner Select Northampton Avis 

3 003
TrustScore 4.5 sur 5

4,7

Ravens Way, NN3 9UD Northampton, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came along for a booked appointment and met with Daniel K. He put us at ease straight away, was really helpful and professional throughout. He showed us around the car and same on the test drive with... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Very well looked after and everything explained in a polite and professional way. Great service on the day and I hope the car performs as well in the coming months.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited without an appointment and was met by Geani who pointed us in the right direction without being pushy. Both Geani and Louis were professional, polite and helpful ensuring the purchase of our v... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

  • Ravens Way, NN3 9UD, Northampton, England, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(3 003)

12 192 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A Star customer service from Lloyd and…

A Star customer service from Lloyd and Dan, the Sheffield Wednesday supporter!! Smooth, quick service from start to finish.

22 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear Andrea, Thank you ever so much for your kind words and for taking the time to share your experience. Lloyd and Dan will be thrilled to hear your praise, especially with the Sheffield Wednesday mention! We’re delighted that the service was smooth and quick from start to finish. It’s always our aim to provide a five-star experience, and your feedback truly means a lot to us. We look forward to welcoming you back to Sytner Select Northampton in the future. Best wishes, The Sytner Select Northampton Team

Noté 5 sur 5 étoiles

Dan K was an absolute star ,fantastic…

Dan K was an absolute star ,fantastic service highly recommended

22 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you very much for your kind words, Scott. We are delighted to hear that Dan K provided you with fantastic service and made your experience a positive one. It’s always wonderful to receive such glowing feedback, and we will be sure to pass on your compliments to Dan. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your thoughts. We look forward to welcoming you back to Sytner Select Northampton in the future.

Noté 5 sur 5 étoiles

Dan k was a legend today and really…

Dan k was a legend today and really looked after us.
What a pleasure

22 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you so much, Daz, for your fantastic review. We’re delighted to hear that Dan K provided such excellent service and made your experience a real pleasure. It’s always wonderful to know our team members are going above and beyond to look after our customers. Your kind words mean a great deal to us and to Dan personally. We truly appreciate you taking the time to share your positive experience with Sytner Select Northampton. We look forward to welcoming you back in the future.

Noté 1 sur 5 étoiles

Still waiting for my electric payment…

Still waiting for my electric payment to be refunded as car wasn’t cleaned and barely any charge in it as they forgot to put it on charge and clean before our collection so had to wait for the clean then wait 2 hours at a near by fast charge for it to charge before we had enough electric to take it home. Still haven’t had the service through for my car either which was promised over a week ago now. Now being ignored on email. Person who forgot to action the clean and charge was Colin. He was the one who we paid the car transfer too and who initially organised it. Poor from the head of sales.

11 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear Sapphire, We sincerely apologise for the disappointing experience you have described. This is certainly not the standard of service we aim to provide. We understand your frustration regarding the charging, cleaning, and delayed service. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk, who will be happy to discuss your concerns and work towards a resolution. Kind regards, Sytner Select Northampton

Noté 5 sur 5 étoiles

Oliver S and Matt C looked after our…

Oliver S and Matt C looked after our purchase very professionally and with good humour too. Their approach took the sting out of what can be a laborious process. Highly recommend them and Thanks Gents.

20 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear Philip, Thank you very much for your kind words. We’re delighted to hear that Oliver and Matt made your purchase experience both professional and enjoyable. It’s wonderful to know their approach helped ease what can often be a lengthy process. Your recommendation means a great deal to us, and we’ll be sure to pass on your thanks to the team. We hope you continue to enjoy your new vehicle and look forward to assisting you again in the future. Best wishes, The Sytner Select Northampton Team

Noté 5 sur 5 étoiles

What a wonderful experience with tyreke…

What a wonderful experience with tyreke and mat pleasant and the car was ready on time with no complications I am a happy customer

20 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear Ben, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Select Northampton. We are delighted to hear that Tyreke and Mat provided excellent service and that your car was ready on time without any complications. It’s wonderful to know you are a happy customer. Your feedback is greatly appreciated and motivates us to continue delivering the highest standards. We look forward to welcoming you back in the future. Best regards, The Sytner Select Northampton Team

Noté 5 sur 5 étoiles

Looking for a car for our son

Looking for a car for our son - Matt C and Ty were incredible - took time with our son to make sure he was happy with the polo we chose - walked us through the sales process / I would highly recommend this company

18 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Matt C and Ty provided excellent support and made the process enjoyable for your son. It’s wonderful to know you felt well looked after and confident in your choice of Polo. Your recommendation means a great deal to us. We wish your son many happy miles in his new car and hope to assist you again in the future.

Noté 5 sur 5 étoiles

Car purchase

Dan, was brilliant very helpful made the whole process very helpful.

19 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear Gillian, Thank you very much for your kind words. We are delighted to hear that Dan was brilliant and made the whole process so helpful for you. It is always our aim to provide excellent service and support, and it’s wonderful to know that this was reflected in your experience. Your feedback is greatly appreciated, and we hope to assist you again in the future. Best wishes, The Sytner Select Northampton Team

Noté 5 sur 5 étoiles

Great service & experience!!

Great service & experience!!! We have been dealing with Bradley for the last three weeks and, he has been very very helpful especially with what car we need and the various cars and models. The wife finally made up her mind and Bradley was so helpful.

I would recommend using this company especially Bradley.

18 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear Kehinde, thank you very much for your kind words and positive feedback. We are delighted to hear that Bradley was able to assist you and your wife in finding the perfect car. It’s wonderful to know that our service met your expectations and made the experience enjoyable. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to being of service again in the future. Warm regards from the Sytner Select Northampton team.

Noté 5 sur 5 étoiles

Great customer service

Great customer service. We dealt with Ty and Matt. They absoulately did their job wonderfully. We got what we wanted and happy for the service we received.

18 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you very much for your kind words and positive feedback. We are delighted to hear that Ty and Matt provided you with excellent customer service and helped you find exactly what you wanted. It’s wonderful to know you are happy with the service you received at Sytner Select Northampton. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Billy was exceptional !

Billy was exceptional !! Ask for the lad he will look out for you!! Any car you need he will give you his true opinion and tips

17 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you, Boff, for your fantastic review. We’re delighted to hear that Billy provided you with exceptional service and honest advice. It’s great to know he took the time to offer genuine opinions and helpful tips to assist you in finding the right car. Your kind words mean a lot to us and to Billy personally. We truly appreciate you sharing your experience and hope you continue to enjoy your vehicle for many miles to come.

Noté 1 sur 5 étoiles

The worst car buying/ownership…

The worst car buying/ownership experience ive ever had, found what i thought to be a good deal on a 19 plate Land Rover discovery sport with 47 thousand miles. Paid for the car in full, collected it an drove it home, the very same night it had a engine management light come on. I was covered under 3 month warranty so was advised to find a VAT registered garage to diagnose, turned out to be a DPF/EGR fault. Was then asked by sytner to get an estimate done, which I did. Work was carried out to fix the fault, sytner stated 3-5 days before the work was paid for to the garage. 13 working days later this still hadn't been paid out. I had the garage questioning me an on my case for the amount which I had to consistently chase sytner for, then eventually made payment. 2 days after having the car back from the first fault, another fault occurred, humming from the back when turning left and right. I then phoned sytner again, they very reluctantly after 3 days of phoning an basically begging them, agreed to take it to my local land rover dealership. Where it stayed for 2 weeks, turned out to be a driveline fault, to do with the rear differential! Sytner we're very slow to deal with this fault, i chased land rover to find out what was going on, land rover then sent me a health report on the vehicle stating the brake pads on the front were om the verge of being dangerous, 2mm of depth. The car had done not even 150 miles of use. Even though it states on sytner select website they dont sell a car without atleast 4mm of brake pad depth. I then spent another 3 days arguing with aftersales they had sold me a car that was misadvertised. Out of 28 days owning this vehicle we got 4 days use from it. This car was for my pregnant partner with whom I have 3 kids with. I'd paid insurance on this car, tax. As we all do. Then find myself paying for ubers for my family to commute to school etc. After begging sytner they very reluctantly accepted my right to return. This is by far, the worst car buying/ownership experience of my entire life. I will make sure every single person I come across i will warn them against ever using this company. I will never even entertain looking at a vehicle that's had anything to do with them. For the love of God if you want to keep your sanity please avoid.

10 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear Jonathan, We are truly sorry to hear about your disappointing experience with your Land Rover Discovery Sport. This is certainly not the standard we aim to provide, and we understand the frustration caused by the issues and delays you encountered. We would like to invite you to contact our Head of Business, Pritam Patel, at pritampatel@sytner.co.uk, so we can better understand your concerns and discuss them further. Kind regards, Sytner Select Northampton

Noté 5 sur 5 étoiles

Everyone was really helpful and…

Everyone was really helpful and friendly especially Louis and Liam would highly recommend choosing sytner to anyone looking for a car

16 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear Charlotte, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Louis and Liam were especially helpful and friendly throughout your visit. It’s wonderful to know you would highly recommend Sytner Select Northampton to others looking for a car. Your positive feedback means a great deal to us, and we truly appreciate your support. We hope you continue to enjoy your new vehicle for many years to come. Best wishes, The Sytner Select Northampton Team

Noté 5 sur 5 étoiles

Daniel K and Rakesh were amazing with…

Daniel K and Rakesh were amazing with their service. Came in with an idea and walked away with the car I truly wanted. Got the documents sorted within an hour or less. Couldn’t be happier!

16 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you so much for your wonderful review. We’re delighted to hear that Daniel K and Rakesh provided such excellent service and helped you find the car you truly wanted. It’s fantastic that the paperwork was completed swiftly, making the whole experience smooth and enjoyable. Your kind words mean a great deal to the team at Sytner Select Northampton. We hope you continue to enjoy your new car and look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

Daniel and Rakesh,were amazing today

Daniel and Rakesh,were amazing today, took me less than an hour to walk away with my dream car. thank you to them, honestly super easy, super friendly, would recommend seeing these guys if you visit! thank you again

16 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you so much, Nabeel, for your fantastic review. We’re delighted to hear that Daniel and Rakesh made your experience so straightforward and enjoyable. It’s wonderful that you were able to walk away with your dream car in such a short time. Your kind words mean a great deal to the team, and we truly appreciate your recommendation. We hope you enjoy every moment with your new vehicle and look forward to welcoming you back in the future. Thank you once again!

Noté 5 sur 5 étoiles

Very nice and welcoming- Chris sexton…

Very nice and welcoming- Chris sexton welcomed us in and explained my options very well and clearly polite and great customer service

15 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear Suzie, Thank you very much for your kind words. We are delighted to hear that Chris Sexton provided you with a warm welcome and clear, polite explanations regarding your options. It is wonderful to know that our customer service met your expectations and made your experience a positive one. Your feedback is greatly appreciated and serves as a great encouragement to the whole team at Sytner Select Northampton. We look forward to assisting you again in the future. Best wishes, The Sytner Select Northampton Team

Noté 5 sur 5 étoiles

Ollie s

Ollie s, Euan & Matt C super organised and extremely helpful with the whole process of buying my new car. Very professional and supportive in relation to helping me with the technical side of purchasing a car. Would highly recommend. FAULTLESS

15 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you, Martin, for your fantastic review. We’re delighted to hear that Ollie, Euan and Matt provided such a professional and supportive experience throughout your car purchase. It’s wonderful to know their expertise helped make the technical side straightforward and stress-free. Your recommendation means a great deal to us, and we’re thrilled that you found the entire process faultless. We hope you enjoy your new car and look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Sytner Select

Sam and team have been incredible and have helped me through a stressful situation. It’s never easy to go from one car to another but also to trade your car in on the same day to go with a new one is absolutely outstanding service! I can’t recommend them enough!! Thank you

14 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you so much, Katie, for your kind words. We’re delighted to hear that Sam and the team were able to support you through what can be a stressful process. It’s wonderful to know that the service you received made your car transition smooth and straightforward. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Wishing you many happy miles in your new car!

Noté 5 sur 5 étoiles

Great service very easy to deal with.

12 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Dear James, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Northampton. We are delighted to hear that you found our service great and easy to deal with. It is always our aim to provide a smooth and enjoyable experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our team. We look forward to welcoming you again in the future. Best wishes, The Sytner Select Northampton Team

Noté 5 sur 5 étoiles

Great service

Sam was very helpful and transparent, showed me exactly what was going on and answered all questions professionally

11 juillet 2026
Avis spontané
Logo de Sytner Group - Sytner Select Northampton

Réponse de Sytner Group - Sytner Select Northampton

Thank you very much for your kind words, Tom. We are delighted to hear that Sam was able to assist you with transparency and professionalism throughout your experience. It is always our aim to ensure our customers feel fully informed and comfortable with every step of the process. Your feedback is greatly appreciated and serves as a wonderful encouragement to the team. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus