Tanishq Avis 

I have been attempting to contact the Tanishq Golden Harvest team through their toll-free number and the experience has been worst. The IVR does not provide a direct option to speak to the concerned team, and after selecting the available route, the system claims to be connecting the call. However, I am left on hold for over 5 minutes with complete silence and no update. It is unclear whether I should remain on hold or disconnect. This issue needs to be addressed urgently.

Nice shop and jwellery

I had a terrible experience with Tanishq’s online shopping platform. I ordered gold coins but never received them within the promised delivery timeline. When I checked the tracking details on SEQUEL, their delivery partner, no updates were available.

I contacted Tanishq customer care multiple times over phone and email, but every time I only received a generic apology and no real solution. The lack of proper tracking, accountability, and communication from both Tanishq and their courier partner is extremely disappointing.

I expected much better from a reputed brand like Tanishq, but this experience has completely shaken my trust in their online services. Very poor service and irresponsible handling of valuable items.

Very bad coustomer care service they have pathetic people.... worst ...they are so unprofessional they don't know their job they are just torturing the coustomer.....this is the last time iam buying any thing online from mia by tanishq

Experience with Tanishq was great, I went to AS Rao nagar Telangana hyderabad. I specially want to thanks Alekha for her best service. She want very kind and had lots of patience to showed me varieties which I would like to buy,and made it a point that I don't go unsatisfied. Also I would like to thank the billing section , who really helped me a lot and made my things easier and faster.
Good work
Keep it up

I recently purchased gold worth ₹1.2 lakh from Tanishq during Dhanteras, expecting some festive offers or benefits as advertised. However, I was quite disappointed to find that there was no Dhanteras discount and no reduction or benefit on making charges.

As a loyal customer, I chose Tanishq for its trust and quality, but during such a major festive occasion, I expected at least some appreciation or exclusive offer for buyers.

The lack of festive benefits made the purchase feel like a regular day transaction. It would be great if Tanishq could offer better value or loyalty benefits during Dhanteras to match the festive spirit and customer expectations. I am not going to buy now .

Good service

I can say that the experience was quite satisfactory the collection is quite good with lots and lots of varieties. One suggestion from my side would be to improve their service as it seems quite slow sometimes.

They are not providing refund of golden harvest scheme stating that before 180 days from enrollment theg will not provide refund . Mang time customer executive also said whenever I need my refund , I can ask any tjme

Tanishq online services is too bad. Worst experience.

i went to tanishq gurgaon yesterday and felt cheated. I went to exccahnge some of my 22 kt gold with the new disgns of 22 kt gold. They checked the gold before melting out and found that it is 22kt and after they melt it gold they said it is 20 kt and reduced the excahnge value. How come the karat is getting reduced. I FELT CHEATED. Better to go with your trust worth shops rather than tanishq.

I had a very disappointing experience with Tanishq. I sold my jewellery at their branch, and they promised that the refund would be credited to my account within the given time frame. However, the amount was not credited even after several days. I had to keep following up, but all I received were vague responses and delays. This lack of professionalism and transparency from such a reputed brand is unacceptable. I expected better service and accountability from Tanishq, but unfortunately, my experience has been frustrating and unpleasant.

I am a customer of Tanishq jewelry since last 15 years.
Tanishq jewelry is very reliable in terms of Design, Gold purity and long term use.
Their staff is very customer friendly, service oriented.
I frequently visit Tanishq outlet at Sinhgad road, pune city and feel proud to be Tanishq customer.
This month I have surprise call from Mrs Nish Sharma from This showroom for my birthday Celebration at Showroom.
It is Honor for me to have birthday celebrated at The Tanishq showroom. Thanks Nisha Sharma Madam.

Very disappointed with Tanishq. My pendant slipped out of its own loop (chain intact), clearly a product defect. Instead of taking responsibility, Tanishq tried to shift blame onto me and a “non-Tanishq chain” — even though their own showroom staff had attached it. Poor quality, no accountability, and zero support once the sale is made. Will never return and cannot recommend.tgis hapoened within hours and was reported the very next day I walked out of the showroom and the pendant wasn’t there !

I am Col Malhotra having a very long experience of human interaction Though I am from Army yet being an engineer and Quality Assurance qualified person (ISO ) understand the naunces of being a good sales manager
I visited Tanishq Bundgarden for getting a gold ring re valued. The lady attending me was Ms Anita The ring having been bought a long time back didn’t show clear marking of Tanishq. Ms Akita being a very pleasant personality was well versed with all the acumen needed to handle the customer suggested that I have it evaluated at their factory She was not only very polite but courteous in making me comfortable offering tea etc while preparing documents required for the same .
Today I received a call for collecting the ring as it was successfully retaliated and received by the branch
Ms Ajita is well trained in handling customers that she convinced me to go for monthly scheme. Sure enough I did buy one though I had no intention of going for it This is what is called treating customer as a king. By her impressive handing,she has ensured that I now visit the store on our wedding anniversary in September 25.
I am now 78+ years ‘Have pleasure in putting on record her as a very highly accomplished customer care persona who deserves to attend to HIGH VALUED CUSTOMERS
I also desire to congratulate the management in achieving a very high standard in assuring that customers are treated as KINGS at their prestigious outlet
Keep it up Sir
Col Malhotra
9511622064

Recently, I visited the Tanishq store in Sonipat to purchase diamond jewellery, and I had the pleasure of being assisted by Ms. Shivli, (RSO). I must mention that I am usually not a jewellery-friendly person, but because of her guidance, patience, and customer-friendly approach, I ended up purchasing more than I had initially planned.

Her excellent product knowledge, polite behavior, and genuine efforts made my shopping experience truly delightful. With her support, I also enrolled myself and my family in the Gold Harvest Plan.

I sincerely thank Shivli for her outstanding service. She is definitely an asset to Tanishq, and I highly recommend her for her dedication and professionalism. I wish her great success in her career.

We had an amazing experience at the Tanishq centre in Trivandrum we were served by the representative Athira . Thank you very much for making us feel welcomed and supported.

I am a buyer of tanishq products for almost last 10 years. Last year I decided never to visit a store again. Almost all gold jewellery I bought in last 10 years have been deteriorated. Few rings became black and lost all meena work after just on year.
Why to give such huge making charges?one store in lucknow insulted by saying we will give you 100 rupees discount because you are our valued customer.

It was a good experience at tanishq. We were assisted by Mahesha . He was very good at showing us around of many options