Have had a regular (fortnightly)subscription for a long time. My husband and I drink copious amounts of green tea. Our last order (14th July) has yet to arrive and the fortnightly subscription is d... Voir plus
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Tried to amend my subscription. Website consistently not working, 404 Page not Found when I tried to go into my account. Contacted their helpdesk who said they were transitioning clients onto a new pl... Voir plus
No order after 2 weeks. Contacted customer service via their messaging platform. Got a quick canned reply saying bear with us while we migrate our system, my problem has been escalated to a team who a... Voir plus
At the end of the night, sitting down to a cup of herbal tea is an absolute treat and finding Teapigs was a dream. Their night time teas and chamomile teas are delightful. They are nicely packaged, th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Back in 2006 the world of whole-leaf tea was boring, stuffy and outdated. Meanwhile, cool things were happening in the world of coffee. We saw the opportunity to get everyone drinking real tea again! And by real we mean big leaf and big on flavour. So, in November 2006 teapigs was born. Our mission today is the same as it was back in 2006: to get everyone drinking top quality, whole-leaf, great tasting tea - and to do business a bit differently while we're at it. All natural. No nasties. BIG leaf = BIG flavour. Simple!
Coordonnées de contact
Royaume-Uni
- teapigs.co.uk/contact
- www.teapigs.co.uk
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A répondu à 7 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Simply the best
Great tea, great value especially for quality, provenance and taste …and great customer service

Réponse de teapigs
I love Teapigs and was really excited…
I love Teapigs and was really excited to get my delivery however the Postie put the parcel in my food recycle bin so the box was soaked in rotten food and stinking. I still have 5 stars because technically it’s not your fault

Réponse de teapigs
Thanks very much!Perfect excellent xx
Thanks very much!Perfect excellent xx

Réponse de teapigs
Order not delivered Royal Mail say they have instructions not to deliver to our property.
Order not delivered. Royal Mai

Réponse de teapigs
Great tea
Great tea, fair prices, especially for large quantities and loose leaf. Always well packed and arrives within about 5 days.

Réponse de teapigs
Tea lover
I love any kind of tea by Teapigs. Their teas always give the best test. Also packaging, company ethics etc guilty free. I'm converted to Teapigs long time ago 💜 Lemon and ginger, camomile and chain tea are my favorites 💜

Réponse de teapigs
Super easy to follow ordering…
Super easy to follow ordering instructions, which is appreciated by myself as an older, not the best with technology user 😅. Kept up to date re order. Ordered same thing again for other Daughter and know they are going to be thrilled with their surprise delivery of a product they both love. Thanks !!
Cherrill Bland

Réponse de teapigs
Great order brilliant price my…
Great order brilliant price my favourite tea don’t have to worry about running out and enjoying free gifts. Thank you very much

Réponse de teapigs
We love teapots tea they are delicious
We love teapots tea they are delicious. My son is especially thankful for the teapigs bottle!

Réponse de teapigs
I've spent many weeks ordering far more…
I've spent many weeks ordering far more expensive loose tea blends from Whittards trying to find great black tea. All of those were pale, tasteless and disappointing. Loose tea from the supermarket is dust and your cuppa ends up full of tea dust. At last, I've found the perfect everyday cuppa! Teapigs Everyday Brew! Delicious tea, strong flavour, great colour and good leaf size. Oh, and brilliant price too (compared to the "posh" tea companies).
The only way the experience could be improved would be quicker dispatch, as it was a little slow so took 6 days from ordering to arriving.

Réponse de teapigs
Excellent customer service.
Excellent customer service.
Tea is delicious and always refreshing. Would highly recommend teapigs.

Réponse de teapigs
Giving a fast and ethical service
Giving a fast and ethical service. Reasonable special offers though with extra calls on my income this product has moved into the luxury level. I use tea pigs less often now to make them last. I fill in with tea that cost less. With a few more special offers I will be able to use more often. Only very special visitors get the tea pig cuppas now.

Réponse de teapigs
These Teapigs taste great and…
These Teapigs taste great and completely recyclable packaging.

Réponse de teapigs
Goddelijke thee
Goddelijke thee, ik laat het al jaren versturen naar Nederland. Teapigs heeft een goed team. De mail wordt snel beantwoord en de service is klasse

Réponse de teapigs
Teapigs Customer Service
I mistakenly missed the flat number from my delivery address and the items ordered were returned to Teapigs as undelivered. I contacted Teapigs to update my address and offered to pay for the postage. They wouldn't have any of it and immediately offered to dispatch the same products. This is what good customer service looks like.

Réponse de teapigs
We discovered Teapigs in a hotel in…
We discovered Teapigs in a hotel in Felixstowe and have been obsessed ever since. Fantastic taste and value as you can double dip the bag if you so desire. Love all the eco packaging and compostable bag. We certainly always make sure we have Teapigs in the cupboard. 10 out of 10

Réponse de teapigs
Thank you to Stephanie who help me out…
Thank you to Stephanie who help me out with my order. Always been a loyal customer of tea pigs for years.. the ingredients are so pure and they taste divine!

Réponse de teapigs
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