The experience was good. Unfortunately the app wasn’t working properly so we couldn’t order drinks via the QR code at the lane I was also a little disappointed that you deals didn’t start till 6p... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementColiseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD Cheshire Oaks, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I booked and paid online, and the process was very straight forward. We were told which lane we had been allocated on arrival and were able to set up our games without any problems. I hadn't been bowl... Voir plus
L'entreprise a répondu
Great party for my 7 year old and his friends! The host was fantastic considering she was running 2 parties at the same time. The kids enjoyed the songs & having a dance inbetween the bowling & having... Voir plus
L'entreprise a répondu
I have put in a formal complaint about the service received and nobody has had the decency to respond. Service from start to finish was very poor. The bowling itself was enjoyed by the grandchildren... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin Cheshire Oaks is right inside the Cheshire Oaks Designer Outlet — easy reach from Ellesmere Port, Chester, Wirral and across Cheshire. The perfect excuse to make a full day of it. With modern bowling lanes, laser tag in our 4D arena, karaoke rooms and a full arcade, there’s more than enough to keep everyone entertained after the shopping bags are packed. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling at Cheshire Oaks, sorted.
Coordonnées de contact
Coliseum Leisure Park, Coliseum Way, Cheshire Oaks, Cheshire, CH65 9HD, Cheshire Oaks, Royaume-Uni
- 0333 034 6100
4,1
Bien
124 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bowling was ok how ever food was not…
Bowling was ok how ever food was not great and only just edible would not order food again
12 août 2026
Réponse de Tenpin - Cheshire Oaks
Hi Andrew, thank you for the 3* review for Tenpin Cheshire Oaks! We're sorry to hear that you didn't enjoy the food and we will ensure your feedback is passed on for future improvements. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Cheshire Oaks'. We hope to see you again soon! Best wishes - Adelaide
The place itself was great
The place itself was great, but far, far too expensive. 90 quid for 5 people to bowl twice is lunacy. I could have booked 2 games for less beforehand but thought 1 would do......to be charged full price again is a joke
12 août 2026
Réponse de Tenpin - Cheshire Oaks
Hello Chris, Thank you for taking your time to leave us a review from your recent visit to us. We are pleased to hear that you were happy with your visit. We will pass your feedback onto our team regarding the prices. We do hope to see you again in the near future. Best Wishes - Kimberley
Réponse de Tenpin - Cheshire Oaks
Hello Marsha,
Thank you for taking the time to rate Tenpin Cheshire Oaks 5 stars. We are delighted to hear that the staff were friendly. We look forward to welcoming you back again soon. All the best ~ Laura
Great experience for my and my kids and…
Great experience for my and my kids and very reasonably priced especially on tenpin Tuesday
12 août 2026
Réponse de Tenpin - Cheshire Oaks
Hello Richard,
Thank you for taking the time to rate Tenpin Cheshire Oaks 5 stars. We are so pleased to hear that you and your kids had a great experience and enjoyed our reasonable prices, especially on Tenpin Tuesday. We hope to see you again very soon! All the best ~ Laura
The staff/team were excellent in every…
The staff/team were excellent in every respect and this enhances the whole experience.
The bowl itself and the arcade are well kept and managed. We took 4 of our grand kids and they loved it.
6 août 2026
Réponse de Tenpin - Cheshire Oaks
Hi Brian, thank you for the lovely 5* review for Tenpin Cheshire Oaks! We're so pleased to hear that you enjoyed the bowling and arcade, and that our team had made this an even better experience. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide
Réponse de Tenpin - Cheshire Oaks
Hello Kate, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin at Cheshire Oaks. We are so pleased to hear that you found the sessions easy to arrange and our team friendly. We do hope to see you again very soon. Many Thanks - Kimberley
One of the microphones weren’t working…
One of the microphones weren’t working and there was basically none of the songs we wanted to sing, the sound quality and room quality is really good though and the drink service is really fast. It’s very very affordable if you bring a group aswell
6 août 2026
Réponse de Tenpin - Cheshire Oaks
Hello Abi, Thank you for taking your time to leave us a 4* rating. We are sorry to hear the issues you faced during your recent visit to us. We will pass your comments onto our team so that these issues can be looked into. We do hope to see you again soon. Many Thanks - Kimberley
Booking experience
4 août 2026
Réponse de Tenpin - Cheshire Oaks
Hi Janice, thank you for your 5* review of Tenpin Cheshire Oaks. See you again soon! Best wishes-Leila
Cleanliness of the facilities in Cheshire Oaks left a lot to be desired
Cleanliness of the facilities in Cheshire Oaks
6 août 2026
Réponse de Tenpin - Cheshire Oaks
Hi Gareth
We appreciate your feedback regarding the cleanliness at Cheshire Oaks. We are always working to improve our facilities. Best wishes - Clare
Toilets were awful and so dirty
Toilets were awful and so dirty, did inform staff and they did nothing.
6 août 2026
Réponse de Tenpin - Cheshire Oaks
Hi
We are very sorry to hear about the cleanliness of our facilities and the lack of action from our team. Your feedback is important to us, and we will address this internally to ensure improvements are made. We hope you'll consider giving us another chance in the future. Best wishes - Clare
Réponse de Tenpin - Cheshire Oaks
Hi Nathan
Thanks for taking the time to leave a review. We are sorry to hear that you found the prices expensive. We have lots of deal available that may suit you. Have a look at our website and see if there is anything that is cheaper. Hope to se you soon - Best wishes - Clare
Réponse de Tenpin - Cheshire Oaks
Hello, thank you for your fantastic 5-star review of Tenpin Cheshire Oaks! We're so pleased to hear that you enjoyed the atmosphere, found our staff friendly, and felt it was great value. We hope to see you again soon! Best wishes - Mel
Some off the staff very rude ( Kira)
Some off the staff very rude ( Kira) , asking the id to a 39 years old perso in a very aggressive manner 🙄and threatening to keepan eye on us ho is drinking. Not able now days to have 3 children and enjoy a drink 👎 .
Poor training from the company probably
29 juillet 2026
Réponse de Tenpin - Cheshire Oaks
Hi Emil
We're truly sorry to hear about your recent experience and the issues you encountered with a member of our team. We understand your frustration and appreciate you bringing this to our attention. If you would like our team to reach out to discuss this with you, please email customer.feedback@tenpin.co.uk with the details of your experience and use the subject "Review - Cheshire Oaks". Best wishes - Clare
Good staff speedy service great idea…
Good staff speedy service great idea for half price Tuesday only down side the main central toilet has been closed for nearly two weeks.
22 juillet 2026
Réponse de Tenpin - Cheshire Oaks
Hi Shaun, thank you for the 4* review for Tenpin Cheshire Oaks! We're so pleased to hear that you enjoyed the service and our Tenpin Tuesday deal. We really appreciate your feedback and will ensure this is passed to the correct team. We hope to welcome you back again soon! Best wishes - Adelaide
Réponse de Tenpin - Cheshire Oaks
Hi Gemma, thank you so much for the brilliant 5* review of Tenpin Cheshire Oaks! We are so pleased you had a great experience and we can't wait to see you again soon! Best wishes - Mel
Great place to go.
Played 2 games with our grandchildren and it was great fun. The staff were friendly & helpful & it was good value for money.
22 juillet 2026
Réponse de Tenpin - Cheshire Oaks
Hello Cate,
Thank you for your fantastic 5-star review! We're so happy to hear that you and your grandchildren had such a great time and found our staff friendly and helpful. We're also delighted that you felt it was good value for money. We hope to see you all again soon! All the best ~ Laura
Réponse de Tenpin - Cheshire Oaks
Hi Craig, thank you for rating Tenpin Cheshire Oaks 4*! We really appreciate your comments regarding our facilities! We hope to welcome you again soon for hopefully a 5* experience next time. Best wishes, Jade
Réponse de Tenpin - Cheshire Oaks
Hi Chris, thank you for leaving a fab 5* review! We are so pleased you had a great time and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
Great service
Very quick service when ordering drinks, very quick to get us to our lane with arriving slightly early to the booking. Was a bit hot with no air con so that could have been improved.
22 juillet 2026
Réponse de Tenpin - Cheshire Oaks
Hello Troy, thank you so much for taking the time to leave a review of Tenpin Cheshire Oaks! We are so pleased you had a fun time and found the service quick! However, we are sorry to hear you found the venue too hot. Please be assured all of your feedback will be shared with the appropriate team and we hope to welcome you back again soon! Best wishes - Mel
Love the atmosphere
Love the atmosphere (although slightly loud though!) and the staff are lovely and very helpful. Started going every week now!
14 juillet 2026
Réponse de Tenpin - Cheshire Oaks
Hi Laura, thank you for the 5* review for Tenpin Cheshire Oaks! It's lovely to hear that you enjoy the atmosphere and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.