Celebration of 18th Birthday. Had 20% off game and drinks ordered online. Unfortunately we wanted food and because didn't book it online, was charged full price, which was a disappointment. Food wa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY Chester, GB
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Just one problem this time. On arrival we were told to use alley no 3. We had our grandsons with us and they use the optional side barriers for their bowling. It wasn't until the 3rd bowl for the boys... Voir plus
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We had a great family day out bowling and there Is plenty to do however the game kept stopping as there were too many balls on each stand apparently. I feel it isn't our job to be arranging the balls... Voir plus
L'entreprise a répondu
Great atmosphere, the kids absolutely loved it and, with special offers, wasn't too out of our price range!! Friendly staff, clean, OK prices on drinks. Great experience!!
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin Chester is easy reach from Chester city centre, Wrexham, Hawarden and across North Wales and Cheshire. With modern bowling lanes and lane lighting, we’re a great shout for families, groups and anyone after a fun night out in the North West. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chester, sorted.
Coordonnées de contact
Unit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY, Chester, Royaume-Uni
- 0333 034 6100
4,4
Excellent
127 avis
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So friendly set everything up for us…
So friendly set everything up for us lovely experience
8 avril 2026
Réponse de Tenpin - Chester
Hi Alison, what an excellent 5* review of Tenpin Chester! We are so happy to see you had such a lovely experience and and found our team very friendly and we can't wait to see you again soon! Best wishes - Mel
Brilliant Birthday Party Location
We visited tenpin Chester for my daughter's 3rd birthday party and from booking until the moment we left I can't rate it highly enough. The booking staff were so helpful and the team on the day incredibly friendly. Bonus points for the delicious pizza. Highly recommended!
8 avril 2026
Réponse de Tenpin - Chester
Hi Charissa, thank you for leaving Tenpin Chester a lovely 5* rating and review! We're so glad to hear your daughter's 3rd birthday party was a success, from booking to departure. It's great to know our team's friendliness and the pizza made it a highly recommended experience. We greatly appreciate the feedback, and we can't wait to welcome you back again soon! Best wishes - Rosie
Nice and friendly staff.
1 avril 2026
Réponse de Tenpin - Chester
Hi James, thank you for leaving Tenpin Chester an incredible 5* rating. We are thrilled to hear our staff had a positive impact on your visit to us. We hope to welcome you back again soon! Best wishes - Kaylee
Excellent service and helpful staff
My husband and I booked the Thursday deal of two games of bowling with a cheeseburger and chips of £10 each. The second week we went we asked if we could have the food after we'd finished bowling and not during. The Staff were great and arranged this for us. We now go back every week!
5 mars 2026
Réponse de Tenpin - Chester
Hi Angi, thank you for leaving Tenpin Chester a wonderful 5* rating and review! We're glad you enjoyed your experience and that our staff accommodated your request! It's great to hear you're enjoying the Thursday deal and returning each week. Thank you for your positive feedback and we look forward to seeing you again soon! Best wishes - Rosie
The company did very well and looked…
The company did very well and looked after us from booking my daughters party till the end.
My daughter and her friends were disappointed with the range of choice of songs.
28 mars 2026
Réponse de Tenpin - Chester
Hi Nicola, thank you for leaving Tenpin Chester a lovely 5* rating and review! We're glad to hear that you were looked after well from booking in with us, to the end of the party. We greatly appreciate your feedback! We will ensure that your feedback around the song choices is shared with the correct teams for future improvements to be made and we hope to see you again soon! Best wishes - Rosie
Had a fab day my daughter enjoyed it…
Had a fab day my daughter enjoyed it for her birthday
1 avril 2026
Réponse de Tenpin - Chester
Hi Stephen, thanks for leaving Tenpin Chester a fabulous 5* rating and review! We're happy to hear that your daughter enjoyed her birthday celebration with us! Thank you for your fantastic five-star review; we appreciate it. We hope to see you again soon! Best wishes - Rosie
We came for my daughter’s 12th…
We came for my daughter’s 12th birthday. She and the majority of those bowling have special needs so we were a little bit nervous about it beforehand. However, your staff (Rosalind and Emma I think) were lovely, very helpful, really good with the children and the whole experience was lovely. They even got me another panini and brought it over after it accidentally got knocked on the floor! Please thank the two of them so much for making it such a memorable experience, and we will definitely be recommending you and coming again soon! Thank you so much! Rob and Andrea Skinner
29 mars 2026
Réponse de Tenpin - Chester
Hi Rob, thank you for rating Tenpin Chester 5*! It's great to hear this lovely feedback regarding these two members of staff. We will pass your wonderful feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Excellent party thank you
Excellent party enjoyed by all. Staff couldn't do enough for all the children. SEN school large group for my child's bday party, it could have been much more stressful but made easy thank you Tenpin Chester. It really was so lovely to see them all enjoying themselves. Thank you 😊
Also - special extra shout out to Rosalind and Emma party hosts/ entertainers, they were Amazing and very helpful, friendly and accommodating!
29 mars 2026
Réponse de Tenpin - Chester
Hi Andrea, thanks for leaving Tenpin Chester a rating and review! We appreciate your wonderful feedback! We're so glad everyone enjoyed the party and that our team could make the day easier for you. It's lovely to hear the children had fun. Thank you again and we hope to see you all again soon! Best wishes - Rosie
Réponse de Tenpin - Chester
Hi Jean
We're glad you enjoyed making memories with your grandchildren. Thank you for your positive feedback; it means a lot to us. Best wishes - Clare
Very good visit
Very good visit, we were bowling on a Tuesday evening which is discounted. Loads of different things to do 😀
1 avril 2026
Réponse de Tenpin - Chester
Hi Jan, thank you so much for the lovely 5* rating of Tenpin Chester. We're so pleased to hear you had a great visit and were able to take advantage of our Tenpin Tuesday offer. Hope to see you again soon for another striking time.
Take care,
Kirsty
Réponse de Tenpin - Chester
Hi Emma, thank you for taking the time to leave a review of Tenpin Chester. We're sorry to hear that the pricing was more expensive than expected. Please do check our deals page to see our offers that you can take advantage of in the future! https://www.tenpin.co.uk/deals/.
Take care,
Kirsty
Réponse de Tenpin - Chester
Hi Lorraine, what a fabulous 5* review of Tenpin Chester! We are so pleased you had the best time and we very much hope to welcome you back again soon for another 5* experience! Best wishes - Mel
I just liked everything except the…
I just liked everything except the pizza, it could have been a bit bigger.
22 mars 2026
Réponse de Tenpin - Chester
Hi there,
Thank you for your lovely 4* review! we are delighted you've had such a great time. We will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again very soon! Best wishes- Steph
Réponse de Tenpin - Chester
Hi Luke
We're glad you found our venue clean and spacious. Thank you for your positive feedback; we appreciate it very much. Best wishes - Clare
Good day all in all
25 mars 2026
Réponse de Tenpin - Chester
Hi Lisa
We appreciate you taking the time to share your thoughts, and we're happy you had an overall positive experience with us. Best wishes - Clare
Réponse de Tenpin - Chester
Hi Mel, thank you for rating Tenpin Chester 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes - Adelaide
All the staff were great and…
All the staff were great and accommodating. Everything went well from start to finish
28 février 2026
Réponse de Tenpin - Chester
Hi there, thank you for the review for Tenpin Chester! It's lovely to hear that you enjoyed your visit and that everything went well. We look forward to seeing you again soon! Best wishes - Adelaide
Most things were great
Most things were great, the food options could be better, like the hot sauce and better food options.
19 février 2026
Réponse de Tenpin - Chester
Hello Viki, Thank you for taking your time to leave us a 4* review for our Tenpin in Chester. We are so pleased to hear that you had a good time with us. We will pass your comments onto our team regarding the meal choices. We do hope to see you again soon. Many Thanks - Kimberley
Great time had by all
Great time had by all - efficient service when booking in and getting drinks 😁
22 février 2026
Réponse de Tenpin - Chester
Hello Sarah, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in Chester. We do hope to see you again very soon. Many Thanks - Kimberley
Excellent greet but lane kept missing…
Excellent greet but lane kept missing turns!!! Couldn’t go and complain was busy and only patent with child. Not happy will visit again but not good!!!!
21 février 2026
Réponse de Tenpin - Chester
Hello Mr Dean Grainger,
Thank you for taking the time to rate Tenpin Chester 2 stars. We are pleased that you found the greeting great. We are sorry for the error with the alleys and that it impacted your visit. We appreciate you bringing this to our attention. All the best ~ Laura
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