New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
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What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Voir plus
L'entreprise a répondu
Looks a lot better than before but the negatives are that staff are very slow and look under staffed. We turned up to play at 7pm and we didn’t get to play till 7:30 due to multiple faults. Not being... Voir plus
L'entreprise a répondu
Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Coordonnées de contact
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Royaume-Uni
- 0333 034 6100
4,0
Bien
215 avis
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Family time.
All great. Grandchildren loved all the machines and soft play. They collected do many tokens which they then exchanged for their little prize. Even the parent and grandparents had a good time. Food waste also ok, only thing I would say is there is are not enough tables to eat at as some people just leave a couple of drinks on table. (this happened when we were there.) over 2hrs and not one person sat at the table, just left coats and drinks on table. That was the only thing that spoilt our visit.
6 juin 2026
Réponse de Tenpin - Exeter
Hi Alison,
Thank you for your fabulous 5* review at Tenpin Exeter! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Online food ordering is a back crap
The refurbishment is amazing!
The online ordering seems to be a bit glitchy and rubbish. Sometimes ordering drinks and they take ages to come or don't go through. My mate ordered the chicken wings and fries combo and didn't get fries, when he went to ask them they said it only came through as chicken wings but he paid for the combo, they said they would send over some fries, they never did so I ended up ordering more. This happened last time we came here when I ordered a burger and curly fries and when I got regular fries and questioned it they said "sorry it only came through as regular fries" even though I paid extra for curly fries
7 juin 2026
Réponse de Tenpin - Exeter
Hi Tom, thanks for leaving Tenpin Exeter a 3* rating! We appreciate you taking the time to share your feedback. It is great to hear you enjoyed the refurbishment! We are very sorry to hear about the issues you experienced with online ordering and the food service. We are looking into these concerns to improve for future visits. We hope to see you again in the future! Best wishes - Rosie
Bowling party Exeter
My boy absolutely loved his bowling party here in Exeter . The balloon modelling is a little bonus too .
Such an affordable party really good reasonable price ... Will be booking another party here
6 juin 2026
Réponse de Tenpin - Exeter
Hi Veronica, thank you for leaving Tenpin Exeter a fantastic 5* rating! We're so glad your son loved his bowling party in Exeter and enjoyed the balloon modeling! It's wonderful to hear you found it affordable and plan to book with us again. Thank you for your kind words and we can't wait to see you again in the future! Best wishes - Rosie
Réponse de Tenpin - Exeter
Hi Dan, thanks for leaving Tenpin Exeter a lovely 5* rating and review! We are so happy you had fun! We appreciate your positive feedback and hope to see you again soon! Best wishes - Rosie
Réponse de Tenpin - Exeter
Hi Harry,
Thank you for your amazing 5* review at Tenpin Exeter! It's great to see you've had such a great experience whilst on your recent visit to us. We look forward to welcoming you back again very soon! Best wishes- Steph
A really nice evening at the newly…
A really nice evening at the newly refurbished 10 pin. Much better than it used to be 👍👍
3 juin 2026
Réponse de Tenpin - Exeter
Hi Gary, thank you so much for the excellent 5* review of Tenpin Exeter! We are so pleased you love our new look and we can't wait to welcome you back again soon! Best wishes - Mel
Réponse de Tenpin - Exeter
Hi Will
We are pleased that you enjoyed the level of service and our lovely staff during your visit. Hope to see you soon. Best wishes- Clare
The staff were really helpful, just need other food options
The staff were really helpful. I paid for a 2hr birthday party, which I think was meant to be 2 games, but the got through the games in 1hr so the staff added extra games on. Kids had a great time doing the laser tag as well.
Only downside was the food. It was a group of 12 year old and I felt the portions were a bit small and the adult portion of chips looked about the same as theirs. Was also disappointed that ice cream is the only dessert option as had one child that had a dairy allergy and there was no alternative so got them a slushie so they wouldn't fell left out so having some alternatives would be great.
3 juin 2026
Réponse de Tenpin - Exeter
Hi Jaclyn, thanks for leaving Tenpin Exeter an awesome 4* rating and review! We're glad to hear your kids had a great time with the laser tag and that our staff were so helpful. We appreciate your feedback regarding the food portions and the limited dessert options and will ensure that this is shared with the correct teams for future improvements to be made. Thank you again for your feedback and we hope to see you again in the future! Best wishes - Rosie
Réponse de Tenpin - Exeter
Hi Helen
Thank you for your wonderful 5-star review! We are so pleased you enjoyed our venue and staff. We hope to see you again soon. Best wishes - Clare
Staff were very helpful, had a 30 wait
Staff were very helpful, however it was very busy and there were no lanes free for our booked time. We ended up having to wait 30 mins for a free lane, they were apologetic.
3 juin 2026
Réponse de Tenpin - Exeter
Hi Han, thanks for leaving Tenpin Exeter a fabulous 4* rating and review! We appreciate your feedback and we're sorry for the wait you experienced despite having a booking. We will ensure that this feedback is shared with the correct teams for future improvements to be made. We're happy to hear that the staff were helpful and apologetic, and we hope to welcome you back again soon! Best wishes - Rosie
Bar wait times when dead
Waited 50 minutes for our drinks to come. multiple things weren’t in stock, which we changed. but still took longer to make? was a quiet night. approached staff multiple times and asked (after half hour). They were kinda stood there unbothered and said they’ll be there soon. Stayed for the activity’s but wouldn’t return for use of the bar any time soon. 0 staff motivation.
29 mai 2026
Réponse de Tenpin - Exeter
Hi Caitlyn, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that there had been a long delay for your drinks order and for any disappointment caused. We will ensure your feedback is passed to the correct team for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Exeter'. Best wishes - Adelaide
Great day out looking forward to coming back.
Party of 11 ranging from 50 to 10 we have had the best time ever something for everyone to do and plenty more new experiences for our next visit place was clean and staff and manager were so friendly and helpful and went above and beyond to help us totally respectful and polite you couldn’t ask for anymore prices were good and really looking forward to coming back thank you for a great afternoon out.
3 juin 2026
Réponse de Tenpin - Exeter
Hello Marie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that everyone in your group enjoyed our site at Exeter! We are pleased to hear that you found our team members great throughout your stay. We are also pleased to hear that you found us good value for money. We do hope to see you again very soon. Many Thanks - Kimberley
The new refurbishment looks great
The new refurbishment looks great, the only negative when we attended was that the QR code to order food/drink didn't work at the lane which would have been great, rather than delaying the game. That said, the team were amazing and we were served fairly promptly.
3 juin 2026
Réponse de Tenpin - Exeter
Hi Steve, thank you for the 4* review for Tenpin Exeter! We're glad to hear that you enjoyed the venue and the service from our team, however we are sorry that there had been issues with ordering food and drinks during your visit. We will ensure your feedback is passed to the correct team to be looked into. We hope to welcome you back again soon! Best wishes - Adelaide
The recently reburbished area is clean…
The recently reburbished area is clean and offers a great selection of activities for all age groups. The staff were polite and friendly
3 juin 2026
Réponse de Tenpin - Exeter
Hi June, what a wonderful 5* review of Tenpin Exeter! It is wonderful to hear you love our new look and find our team polite and friendly! We hope this means you would like to visit us again soon and we can't wait to welcome you back! Best wishes - Mel
Great fun, affordable night out
Great fun, we went on Half Price Tuesday. It worked out to be such a fun, affordable night out for me and the family. We will be back
27 mai 2026
Réponse de Tenpin - Exeter
Hi Joanne, thank you for leaving Tenpin Exeter a fab 4* rating. We are so pleased to hear you had a fun time with us and took advantage of our great deal! We can't wait to welcome you back soon. Best wishes - Kaylee
Réponse de Tenpin - Exeter
Hello Jools,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We are delighted that you like the venue and we look forward to the opportunity to welcome you back again soon. All the best ~ Laura
Réponse de Tenpin - Exeter
Hi John
We're so glad your grandchildren had a wonderful time and enjoyed the air conditioning and activities! Hope to see you all soon. Best wishes - Clare
We visited the soft play area which was…
We visited the soft play area which was lovely and thoroughly enjoyed by all 3 little ones..Prices very reasonable.Area spotlessly clean and staff were excellent,friendly and helpful..The seating area with food facility was a lovely touch and if I have one criticism it is that the food had been hanging around in kitchen and was barely warm which was fine for the little children,but not so good for the big ones! Already planning a return visit
23 mai 2026
Réponse de Tenpin - Exeter
Hi Denise
We're so happy to hear your little ones enjoyed our soft play area and found our staff excellent! We appreciate your kind words and the feedback regarding the food temperature. We will certainly look into this to improve our service for everyone. We look forward to your return visit! Best wishes - Clare
It was a wonderful day experience
It was a wonderful day experience. Especially getting help from one of your workers Dan he was exceptional with his care and help when we needed it
27 mai 2026
Réponse de Tenpin - Exeter
Hello Joshua,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We're so happy you had a wonderful day! It's great to know our team provided exceptional care and help. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Freindly helpful staff
20 mai 2026
Réponse de Tenpin - Exeter
Hi Steve, thank you for rating Tenpin Exeter 5*! It's fantastic to receive this kind feedback on our staff, we will be sure to pass your comments on! Best wishes, Jade
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