The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLeisure West Complex, Browells Lane, Feltham, TW13 7EQ Feltham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I took my two grandchildren and we had a great time. Place was clean and staff were superb. Food was very disappointing was very expensive but I did not mind that, however expected better quality and... Voir plus
L'entreprise a répondu
Large open space with lots of activities as well as bowling. Downside was no air conditioning and it was 30 degrees outside and with all the machines inside generating a ridiculous amount of he... Voir plus
L'entreprise a répondu
We have been twice in one week to go bowling and play few games in arcades. Lady called Sue was so helpful both times we were there, defo a credit to the team! Only thing I would be negative on is soa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Leisure West Complex, Browells Lane, Feltham, TW13 7EQ, Feltham, Royaume-Uni
- 0333 034 6100
3,9
Bien
128 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Reprehensible
Staff didn't know we had booking, 20 minutes wait to prepare. No apology, staff rude, can't be bothered attitude. Forgot food, ice cream and birthday gift. Had to constantly chase staff.
11 juillet 2026
Réponse de Tenpin - Feltham
Hi James, thank you for taking the time to review Tenpin Feltham! We are very sorry to hear that your recent experience was not up to the high standards we aim for, and that there had been issues with locating your booking, with the food orders arriving and the customer service. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Feltham'. We hope to see you again in the future for a better experience. Best wishes - Adelaide
Great Fun Place
Great staff , great facilities/ decor , good kids have loads of fun . Great stuff for adults too . Our favourite place.
17 juin 2026
Réponse de Tenpin - Feltham
Hi Vanessa, thank you for the lovely 5* rating of Tenpin Feltham. We are so pleased to hear that you and the kids had such a fantastic time and enjoyed both our facilities and our team's service. We look forward to welcoming you back again soon!
Take care,
Kirsty
My daughter had the best celebrating…
My daughter had the best celebrating her Birthday
7 juillet 2026
Réponse de Tenpin - Feltham
Hi Lorraine, thank you so much for the lovely 5* review of Tenpin Feltham! We are so pleased you had a great time celebrating your daughters birthday and we can't wait to see you again soon! Best wishes - Mel
It was a great experience.
7 juillet 2026
Réponse de Tenpin - Feltham
Hi Bilal, thank you very much for the amazing 5* review of Tenpin Feltham! We are delighted you had such a great experience and we can't wait to see you again soon! Best wishes - Mel
Réponse de Tenpin - Feltham
Hello Leanne,
Thank you for taking the time to rate Tenpin Feltham 4 stars. We are so pleased to hear that our team was helpful and lovely during your visit. We look forward to welcoming you back again soon and hope that the next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
The staff was very rude
4 juillet 2026
Réponse de Tenpin - Feltham
Hi Bronwyn, thank you for leaving a review of Tenpin Feltham! We are very sorry to hear that you found our team rude on your recent visit! If you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the heading as 'Review-Feltham' In the meantime, we do hope you will still consider visiting us in the future and we look forward to welcoming you back soon! Best wishes - Mel
Réponse de Tenpin - Feltham
Hi Wendy, than you very much for the lovely 5* review of Tenpin Feltham! We are so pleased your grandchildren had a great time and we can't wait to welcome you back again soon! Best wishes - Mel
We seldom go bowling…
We seldom go bowling but our now adult daughter wanted to celebrate her birthday. Refreshingly, things had moved on since we last took her, and we were allowed to wear our own "Sensible Footwear". No more hanging about to change shoes. I wonder when that changed? A great evening, good fun and we're sure to return; sooner this time.
1 juillet 2026
Réponse de Tenpin - Feltham
Hi Ziggy, thank you so much for rating Tenpin Feltham 5*! We do still have bowling shoes for hire. However, for a while now, the rules have been that you can wear closed toe shoes while you bowl as long as they are flat and non-slip. We hope to see you again soon! Best wishes, Jade
The staff were great
The staff were great, love the venue and the bowling and karaoke were really good fun
1 juillet 2026
Réponse de Tenpin - Feltham
Hi Dan
Thank you for your fantastic 5-star review! We're so pleased to hear that you enjoyed our venue, and had a great time with both the bowling and karaoke. We look forward to welcoming you back again soon! Best wishes - Clare
Brilliant staff very polite and helpful…
Brilliant staff very polite and helpful
Booking process and check in very straightforward
Location Feltham
Fantastic thank you
1 juillet 2026
Réponse de Tenpin - Feltham
Hi there, thank you for your lovely 5* review of Tenpin Feltham! We are so pleased you had a great time on your visit. We will be sure to pass these lovely comments on to the team! Best wishes, Jade
Great place for Birthday celebration 🎂
Great place to celebrate birthday for your little ones. The newly renovated soft play and party place really attractive. Staffs are very helpful.
28 juin 2026
Réponse de Tenpin - Feltham
Hello Ajit,
Thank you for taking the time to rate Tenpin Feltham 5 stars. We're so happy to hear that our newly renovated soft play and party area made your little one's birthday celebration extra special. It's fantastic to know our team was helpful and contributed to a great experience. We hope to welcome you back again soon! All the best ~ Laura
We had a great time bowling
We had a great time bowling. We arrived early and was able to book in straight away.
Our booking was for Tuesday and got half price drinks
Made it an affordable afternoon out.
22 juin 2026
Réponse de Tenpin - Feltham
Hi there, thank you for the lovely 5* review for Tenpin Feltham! We're delighted to hear that you had a great time bowling and that you enjoyed our Tenpin Tuesday deal. We look forward to seeing you again soon! Best wishes - Adelaide
Fantastic service and great facilities
Fantastic service and great facilities. The pizza wasn't very good.
3 juin 2026
Réponse de Tenpin - Feltham
Hi Rosie, thank you for leaving Tenpin Feltham a lovely 4* rating! We appreciate your feedback on our service and facilities. We are sorry to hear that you didn't enjoy the pizza and we'll ensure that this is shared with the relevant teams. We hope to see you again soon! Best wishes - Rosie
Réponse de Tenpin - Feltham
Hi Suzanne
We are so pleased you found our team helpful and booking easy. Thank you for your kind words! Best wishes - Clare
Tenpin Feltham is top-notch bowling…
Tenpin Feltham is top-notch bowling place, plenty of dining space and nice kids games area. Worth to spend with family and friends
3 juin 2026
Réponse de Tenpin - Feltham
Hi Sateesh
We're so glad you enjoyed your visit to our Feltham location! It's wonderful to hear you appreciated our dining and kids' games area. We hope to see you again soon! Best wishes - Clare
Réponse de Tenpin - Feltham
Hi Madhusudan, thank you for the excellent 5* review for Tenpin Feltham! We're delighted to hear that you enjoyed our prices, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Bowling made easy
Good bowling ,good savings in the day ,helpful staff and a good soft play for after your bowling 🎳
1 juin 2026
Avis spontané
Réponse de Tenpin - Feltham
Hi Brian, thank you for the wonderful 5* review for Tenpin Feltham! We're so pleased to hear that you had a good visit and that you enjoyed the soft play, bowling and the service. We look forward to welcoming you back again soon! Best wishes - Adelaide
The bowling experience was excellent
The bowling experience was excellent, food was good. Clean and well maintained. As I paid full price, there should be free toddler food offers despite being bank holiday.
27 mai 2026
Réponse de Tenpin - Feltham
Hi Sabrina, thank you so much for this 4* review of Tenpin Feltham! We're glad to hear you had a good experience and we will be sure to pass these comments on! We can't wait to welcome you back soon! Best wishes, Jade
It was good and enjoyed it throughly .
27 mai 2026
Réponse de Tenpin - Feltham
Hi there, thanks for leaving a rating and review for Tenpin Feltham! We appreciate you sharing your feedback. We're glad you had a good time and enjoyed it thoroughly. We can't wait to welcome you again soon for another 5* experience! Best wishes, Jade
All things are good except one of the…
All things are good except one of the executive is being rude as the volume of the sound is high and we were not able to hear properly she has to tell the same thing for 4 times which made her to behave rude
27 mai 2026
Réponse de Tenpin - Feltham
Hi Naveen, thank you for taking the time to leave a review of Tenpin Feltham! We are so pleased you had a great visit but we are very sorry to hear that you found the music too loud resulting in team members having to repeat themselves and we are sorry this appeared to be rude! Your feedback is very important to us so please be assured all will be sent to the team and in the meantime, we do hope you will still consider visiting us in the future! Best wishes - Mel
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.