It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... Voir plus
L'entreprise a répondu

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It was an ok experience. One of the bar staff wasn't particularly friendly and approached customers very bish bash bosh. We also booked for bowling and when we checked in we were told we would have t... Voir plus
L'entreprise a répondu
The staff were really helpful, especially with a change we needed for our food order. They made the extra effort to adjust our order on the day and also helped with our additional mobility requiremen... Voir plus
L'entreprise a répondu
Staff were very helpful , my grandson has food allergies and the young man made sure he checked with the kitchen about the suitability of the food and made arrangements to substitute foods for food... Voir plus
L'entreprise a répondu
We arrived a little bit earlier than our alloted time and still got allocated a lane straight away. We had ordered food aswell and it arrived to our lane within 20 minutes of us being there and were a... Voir plus
L'entreprise a répondu
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
1 Grafton Gate East, MK9 1AH, Milton Keynes, Royaume-Uni
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Nice bowling session. Fun for all the family, just a bit noisy but to be expected with all the playing machines.
Free parking is a nice touch.

Réponse de Tenpin - Milton Keynes

Réponse de Tenpin - Milton Keynes
Ordered food was missing and the ones that arrived didn't have enough. For example one kids meal had 4 nuggets and chips and another came with 2 and half the amount of fries. They also forgot one meal. Terrible service by staff. Felt like everyone working there were on their first at work. Only helpful person was the manager, although she told people what to rather than actually resolve any issues.

Réponse de Tenpin - Milton Keynes

Réponse de Tenpin - Milton Keynes
I arrived to be left standing there whilst staff stood in the reception area. I appreciate if they are busy but I think it is good customer service to be acknowledged.
I paid £135 for 2 games of bowling for 5 adults and 3 juniors. We all had to go on one lane as they had messed up the lanes. This took ages and the children became bored.
I noticed the lane next to us was empty around round 8 of our first game and asked to be moved to that for our next game. This was done but I felt they should of initiated it. Not the customer.
It is an expensive experience and to not be given what we booked is not ideal.

Réponse de Tenpin - Milton Keynes
The staff were very helpful and friendly. Free on site parking if you park in their spaces and register your vehicle.
Venue was clean and bowling lanes in good condition. Was slightly too noisy with the arcade machines and music, but to be expected in this type of place.

Réponse de Tenpin - Milton Keynes
Was really good just not very organised my party helper kept wondering off. I wasn't sure what I was doing next. Kids had a lovely birthday party tho

Réponse de Tenpin - Milton Keynes
The kids loved the bowling they had a great time. Was a great experience for them. Had loads of fun and giggles. The staff were friendly and helpful too.

Réponse de Tenpin - Milton Keynes
All good got on the lanes on time got offered drinks all good

Réponse de Tenpin - Milton Keynes
Bowling area was great and the lights were good too, the food could be alittle better but best bowling I’ve been too

Réponse de Tenpin - Milton Keynes

Réponse de Tenpin - Milton Keynes
Good atmosphere.
Food very overpriced for what you get and the quality is like school dinners.

Réponse de Tenpin - Milton Keynes
It was a group of 7 of us celebrating an important birthday that had been pre-booked. We were never made aware of the time limit that we had; it was not in the email confirmation, and nobody informed us at check-in. We were about to start our second game when a member of staff came to say we overran and they were going to shut our game off. When we explained to them that at no point were we told how long we had, they did not want to listen, it was only by bringing up the email confirmation that had NO time limit that they let us continue. There was no apology, or any form of compensation. Completely ridiculous, and fair to say we left unimpressed.

Réponse de Tenpin - Milton Keynes

Réponse de Tenpin - Milton Keynes
Fantastic place. We went 1st time to celebrate daughter's birthday. She and her friends enjoyed the place.

Réponse de Tenpin - Milton Keynes
It was great fun but he lane glitched a few times and allowed extra goes sometimes. Food was ok, basic but a great deal with 2 games and a burger meal for £10! Came out hot and was pretty tasty.

Réponse de Tenpin - Milton Keynes
An awesome experience. Staff were very friendly and helpful. A very inclusive environment.

Réponse de Tenpin - Milton Keynes
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