We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementOcean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY Southport, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... Voir plus
L'entreprise a répondu
We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... Voir plus
L'entreprise a répondu
Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, Royaume-Uni
- 0333 034 6100
4,3
Excellent
189 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Slow services and rushed off our lane!
We had our 6 year old niece with us for our 1 year olds birthday. The bowling was great fun. Sadly we ordered food that took ages to come and the drinks never arrived. When we asked staff they said the orders weren’t coming through/printing from the app. Our game finished but we were still eating and drinking. Next thing a family arrived they had been put on our lane so we had to move! Very poor service when several other lanes were free - it is not like it was busy. We had to rush and it ruined the experience in all honesty. We are unlikely to return as a result.
6 mai 2026
Réponse de Tenpin - Southport
Hi Kirsty, thank you for leaving feedback for Tenpin Southport. While we are glad you all enjoyed the bowling, we are very sorry to hear about the rest of your visit and that you felt rushed off the lanes as a result. We would like to look into this further for you, so please feel free to email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Southport' along with any other details not included here. Once again, we are sorry to hear this and we hope you might consider visiting us again another time. Best wishes - Kaylee
Polite staff great help
4 mai 2026
Réponse de Tenpin - Southport
Hello Amelia,
Thank you for taking the time to rate Tenpin Southport 4 stars. We appreciate your review and are so glad to hear that our staff were polite and helpful during your visit. We hope to see you again soon and that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Réponse de Tenpin - Southport
Hello Chris,
Thank you for taking the time to rate Tenpin Southport 5 stars. We're so glad you had fun and that you appreciated our staff; we appreciate your fantastic feedback and rating! All the best ~ Laura
My visit to tenpin in Southport
My visit to tenpin in Southport. Was really good we both enjoy coming the staff are really nice and always make you feel welcome and its brilliant.
29 avril 2026
Réponse de Tenpin - Southport
Hi Katie, thank you very much for the fabulous 5* review of Tenpin Southport! We are so pleased to hear you had such an enjoyable visit and that you were made to feel very welcome and we can't wait to see you again soon! Best wishes - Mel
Great time had at Southport
Great time had at Southport. We had one game as we had small children with us. We all enjoyed and would definitely go again.
8 avril 2026
Réponse de Tenpin - Southport
Hi Karen, thank you for the 5* rating of Tenpin Southport. It's lovely to hear that you all had an enjoyable experience and we look forward to your return!
Take care,
Kirsty
Réponse de Tenpin - Southport
Hello Maggie, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Southport! We are so pleased to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Many Thanks - Kimberley
Réponse de Tenpin - Southport
Hi Christine,
Thank you for your fantastic 5* star review at Tenpin Southport! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Good time
Good experience with Tenpun Southport. Staff friendly and just wish they’d clear up a bit more hence 1star removed
17 avril 2026
Avis spontané
Réponse de Tenpin - Southport
Hello Gillian, Thank you for taking your time to leave us a great 4* review. We are thrilled to hear that you enjoyed your recent visit to us. We will pass your feedback onto our team regarding the cleanness. We do hope to see you again in the near future. Many Thanks - Kimberley
Réponse de Tenpin - Southport
Hello Neil,
Thank you for taking the time to rate Tenpin Southport 5 stars. We are delighted to hear that your experience was enjoyable. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
The place was nice I liked the lay out…
The place was nice I liked the lay out etc staff were friendly and bowling was good I liked that you could set your own lane up and bumpers on the screen so the kids could choose. However I booked bowling and food arrived for bowing at 10.30 expecting to play our games then eat but the food arrived 10 mins after arriving I did question and say we would like it at the end of the games but they said to just put it in the side untill we were finished. I don’t know why you would bring kids food out while they were bowling I chose that time so they would be done for lunch ready to eat. The food was nice but It would have been better if there was a choice of when you would like the food ( not at 10.45 when it’s nuggets and burgers)
19 avril 2026
Réponse de Tenpin - Southport
Hello Samantha,
Thank you for taking the time to rate Tenpin Southport 3 stars. We're happy you liked the layout, friendly staff, and bowling experience. We apologize that the food arrived too early, disrupting your planned mealtime. We'll review our food service timing to better accommodate meal preferences in the future. We appreciate your comments and hope that your next visit is a 5 star experience. All the best ~ Laura
Réponse de Tenpin - Southport
Hi Kai
We're happy you had a very good experience with both our bowling and laser tag! Thank you for your fantastic five-star review. Best wishes - Clare
The staff were very attentive
The staff were very attentive and made it easy for the parents to host the birthday party
15 avril 2026
Réponse de Tenpin - Southport
Hello Letitia,
Thank you for taking the time to rate Tenpin Southport 5 stars. We're happy to hear that our attentive staff made it easy for the parents to host the birthday party. We appreciate you sharing your positive experience with us! All the best ~ Laura
Great bowling experience.
Had a great midday bowling session, 12 adults in s#£t shirts and fascinators, this place is excellent, been a couple of times on our southport jollies, very clean, and the staff are unbelievably friendly and helpful, would definitely recommend. We forgot to book so chanced it by turning up, it wasn't to busy so got 2 lanes next to eachother, it filled up pretty quickly after so would advise booking in advance.
15 avril 2026
Réponse de Tenpin - Southport
Hello Ian,
Thank you for taking the time to rate Tenpin Southport 5 stars. We're glad you enjoyed your bowling session! It's great to hear that you found our center clean and our staff friendly and helpful during your Southport trip. We appreciate your recommendation and the advice to book in advance. We look forward to welcoming you back again soon. All the best ~ Laura
Réponse de Tenpin - Southport
Hello Sophie,
Thank you for taking the time to rate Tenpin Southport 5 stars. We appreciate your 5-star rating! We're so happy our staff were helpful and that you enjoyed your bowling session. We hope to see you again soon! All the best ~ Laura
Great location friendly staff and other…
Great location friendly staff and other stuff for the kids to do once bowling is over
15 avril 2026
Réponse de Tenpin - Southport
Hello Mark,
Thank you for taking the time to rate Tenpin Southport 5 stars. We appreciate your fantastic 5-star rating! We're so glad you enjoyed the convenient location, our friendly team, and the additional activities for kids after bowling. We look forward to welcoming you back again soon for another memorable experience. All the best ~ Laura
The care to help with our request for…
The care to help with our request for an end lane because of my daughter’s disability 👍
8 avril 2026
Réponse de Tenpin - Southport
Hi Paul, thank you for leaving Tenpin Southport an amazing 5* rating. We are so glad to hear you manage to get an accessible lane for your daughter on your visits. We hope to welcome you all back again soon! Best wishes - Kaylee
Had a great time with the grand children
15 avril 2026
Réponse de Tenpin - Southport
Hi Linda, thank you for leaving Tenpin Southport an excellent 5* rating. We are so glad to hear you and your grandchildren had a great time with us. We look forward to welcoming you all back soon! Best wishes - Kaylee
4 states
We booked online and had a great time. There were 7 of us so we needed 2 lanes and the plastic sheet in between (assuming from COVID) made it really hard to talk without walking around to the other side.
Bar service was a bit slow, both in person and using the QR code on your lane
8 avril 2026
Réponse de Tenpin - Southport
Hi Becky, thanks for leaving a rating and review for Tenpin Southport! We're glad you enjoyed your time with us! We appreciate your feedback regarding the lane dividers and bar service. We'll ensure this is passed onto the correct teams for future improvements to be made. Thanks again and we hope to see you again soon! Best wishes - Rosie
Booking was so easy
Booking was so easy
Lane was ready as soon as we arrived. Member of staff came over straight away to explain about drinks,food etc very helpful and pleasant girl.
Had food there service and food excellent.
We loved the whole experience
12 avril 2026
Réponse de Tenpin - Southport
Hi Carol, thanks for leaving Tenpin Southport a lovely 5* rating! We're happy to hear that the booking process was straightforward and that your lane was ready upon arrival. It's great to know that you found our staff helpful and enjoyed the food and service. Thank you for your fantastic feedback! We hope to see you again soon! Best wishes - Rosie
Réponse de Tenpin - Southport
Hello Shaswikan,
Thank you for taking the time to rate Tenpin Southport 4 stars. We are glad to hear that you had fun at the venue and look forward to welcoming you back again soon. All the best ~ Laura
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.