Staff are well presented, polite, food cleared promptly, easy to book came with Daughter and Granddaughters, so ages varied from 67 down to 8. We had a great time Nannie won yeah lol. Few goes in the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It wasn’t overly busy but there is never enough staff available. The staff that were working though were lovely and very professional; having to apologise for waiting so long and very accommodating.... Voir plus
L'entreprise a répondu
We went on Thursday 27th Aug, and wow, shocking. A tall guy who is a "manager" has a rancid attitude, he is arrogant and so unprofessional. He didnt care to fix and problems, he pranced around like... Voir plus
L'entreprise a répondu
Easy to book online, and the staff were helpful when we needed the buffers up and had an issue with the ball return machine.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Greyfriars Place, Stafford, ST16 2SD, Stafford, Royaume-Uni
- 0333 034 6100
4,3
Excellent
139 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant very clean and lovely…
Brilliant very clean and lovely atmosphere lovely staff really enjoyed it
19 mai 2026
Réponse de Tenpin - Stafford
Hi Theresa, what a fabulous 5* review of Tenpin Stafford! It is great to seen you had a fun visit and enjoyed the atmosphere and we are so happy you found our team friendly! We do hope this means you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Always a great time
13 mai 2026
Réponse de Tenpin - Stafford
Hi Sara, thank you for the lovely 5* rating of Tenpin Stafford. We are delighted to hear that you had a great time! We hope to see you again soon for another 5* experience. Best wishes, Jade
Great place to go and spend family time
13 mai 2026
Réponse de Tenpin - Stafford
Hi there, thank you for your 5* rating of Tenpin Stafford. We really appreciate your comments. We hope to welcome you again soon to have another fun time with the family. Best wishes, Jade
Good value tuesdays
15 avril 2026
Réponse de Tenpin - Stafford
Hi Lilian, thank you so much for rating Tenpin Stafford 5*! It's great to receive this lovely feedback regarding our 50% Tenpin Tuesday deal. We hope to welcome you back soon! Best wishes, Jade
Réponse de Tenpin - Stafford
Hello Hatti,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We appreciate you taking the time to leave us a wonderful review! It's great to hear you enjoyed your visit with our team. We look forward to welcoming you back again soon. All the best ~ Laura
Really had a great time
Really had a great time, nothing was wrong, that's why I rated you 5 stars
6 mai 2026
Réponse de Tenpin - Stafford
Hi Kieron! Thank you so much for the 5* rating of Tenpin Stafford. We can't wait to welcome you back soon! Best wishes, Jade
It was what was required and expected
6 mai 2026
Réponse de Tenpin - Stafford
Hi Jacko, thanks for leaving a rating and review for Tenpin Stafford!
We appreciate your feedback and are happy to hear that our services met your expectations. Thank you for taking the time to share your experience. We hope to welcome you back again soon! Best wishes - Rosie
Really helpful team sorting bowling for…
Really helpful team sorting bowling for 12 of us and a paraplegic gentleman lovely time
6 mai 2026
Réponse de Tenpin - Stafford
Hi Rachel, thanks for leaving a rating and review for Tenpin Stafford!
We're happy to hear that our team was helpful in arranging bowling for your group. We're glad you all had a lovely time! We hope to see you again in the future! Best wishes - Rosie
The group of 22 thoroughly enjoyed…
The group of 22 thoroughly enjoyed themselves. The food was good and generous. Everyone has asked for another evening to be arranged.
Thank you for the excellent hospitality
6 mai 2026
Réponse de Tenpin - Stafford
Hello Jeremy,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're delighted your group of 22 had such a good time! It's great to hear the food was enjoyed and that everyone wants to return. Thank you for your kind words about our hospitality. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Lovely friendly staff
Lovely friendly staff, very helpful, shame the pizza we ordered was very small hardly any cheese on and looked burnt for the price we paid.
6 mai 2026
Réponse de Tenpin - Stafford
Hello Kate,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We appreciate your kind words about our staff. We're sorry the pizza wasn't up to par and appeared burnt with little cheese for the price. We'll address this to ensure better quality. Thanks for the feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Staff were great and very friendly
Staff were great and very friendly. The kids really enjoyed it/the party.
6 mai 2026
Réponse de Tenpin - Stafford
Hello Thomas,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're happy to hear that our friendly staff made your visit enjoyable and the kids had a great time at the party. We look forward to welcoming you back again soon. All the best ~ Laura
Booked spur of the moment for me and my…
Booked spur of the moment for me and my son bank holiday Monday, arrived a little earlier than we needed so we thought we would get a coffee and a can of pop and chill to which the last said world you like to go on now? We said yes that very much, lovely young lady on reception, grabbed a coffee and a slushie for my son and the guy who served us was very friendly and helpful. We played our games of bowling and then went to have a bruise in the arcade, what I would day is the only disappointment was the fact that some games my son wanted to play were cash only and I rarely take cash now some however were card and that did keep him amused still. Overall we would definitely go again.
6 mai 2026
Réponse de Tenpin - Stafford
Hello Simon,
Thank you for taking the time to rate Tenpin Stafford 4 stars. We're glad you enjoyed your visit with your son! We appreciate your feedback regarding the arcade games and cash payments. We will consider this as we improve our offerings. Thank you! All the best ~ Laura
Réponse de Tenpin - Stafford
Hi Sarah, thanks for leaving a rating and review for Tenpin Stafford! We're happy to hear that you received excellent service. It's great to know our servers were so helpful! Thank you for your positive feedback. We look forward to seeing you again soon! Best wishes - Rosie
Birthday party at lasr tag
My son had his birthday party at laser tag at Tenpin and I cannot praise the place and the staff enough. All the staff were so friendly and couldn't do enough to make it as special as possible for my son and his friends. The experience they had was amazing and they all loved it. Thank you
25 avril 2026
Réponse de Tenpin - Stafford
Hello Holly, Thank you for taking your time to leave us a brilliant 5* review for our Tenpin in Stafford. We are so pleased to hear that your Son enjoyed his birthday celebrations with us. We are so pleased to hear that all of the children enjoyed the party. We will pass your feedback onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Plenty of activities for both children…
Plenty of activities for both children and Adults... The staff are always friendly, professional and go out of their way to look after their guests.
The only two small issues I would highlight with this venue is the food and drink are a little expensive for what you're getting... Plus there are no places to charge your phone so if Dad wanted to relax and catch up with friends etc while the children run around and spend his money then it would be handy to have somewhere to charge up during his visit.
Otherwise, everything else is spot on... Keep up the good work
Ps. A loyalty scheme might be good to build points and earn rewards for regular visits 🤔
15 avril 2026
Réponse de Tenpin - Stafford
Hi Barrie, thank you for the 4* rating of Tenpin Stafford. We're happy you enjoyed the activities and our team's service! We appreciate your feedback and will ensure this is passed on to the correct team. We look forward to welcoming you back again!
Take care,
Kirsty
A little bit expensive for a family of…
A little bit expensive for a family of 3 when locally there are cheaper venues for bowling.
Lack of staff to assist setting up the lanes.
But we enjoyed our grandsons birthday treat
21 avril 2026
Réponse de Tenpin - Stafford
Hi Jackie
We appreciate you celebrating your grandson's birthday with us. We're sorry that the cost and staffing levels affected your experience. We'll consider your comments as we improve. Best wishes - Clare
Laser tag
We had a great time we used the laser tag facility, the area seemed clean, staff were helpful and informative thank you
18 avril 2026
Réponse de Tenpin - Stafford
Hello Kirsty, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin in Stafford. We do hope to see you again very soon. Many Thanks - Kimberley
Friendly staff
Friendly staff, straight in, the food was bought to us while playing and abit if fun in the arcades after
21 avril 2026
Réponse de Tenpin - Stafford
Hello Michael,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're happy you found our staff friendly and that you enjoyed the convenience of having food brought to you while playing, plus the arcade fun. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Réponse de Tenpin - Stafford
Hi Claire
We appreciate your 5-star rating! We are so glad you enjoyed the friendly staff and the cleanliness of our venue; thank you for the feedback. Best wishes - Clare
Not a great experience!
Arrived at the allocated time, table was not ready, was told this was because a previous party had not vacated the table yet which we accepted however the actual party was due to start laser tag at 12 but a previous party were still in there until 12.20, communication was poor, I had to keep asking what was happening, was told it was because there were back to back parties however the first party started at 10 and they last on average 90 mins to 2 hours, if you cannot accommodate back to back parties then they should not be offered. Had twelve 9 year olds to try and entertain for nearly 40 mins! They did later offer us 6 free games as an apology however I don’t think we will be back. The kids did enjoy the actual party once it got started!
11 avril 2026
Réponse de Tenpin - Stafford
Hello Rachael,
Thank you for taking the time to rate Tenpin Stafford 3 star. We appreciate you taking the time to share your experience. We are sorry that the party did not start on time and for the poor communication. We will review our scheduling and communication to improve the experience for future parties. We are glad the kids ultimately enjoyed the party. All the best ~ Laura
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.