Great time with the family. Fantastic venue, will definitely go again. My grandson knocked over a drink breaking the glass. This immediately dealt with by the staff and moved us quickly to a new lane.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Me and my son came here in the summer holidays, arrived a little early but was given a lane straight away. We booked the 2 games and meal deal package, food was lovely and hot, we came on the hottest... Voir plus
L'entreprise a répondu
Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Voir plus
L'entreprise a répondu
Friendly check in, accommodating with when we wanted food prepared. Asked for a paper cloth to wipe seating down where previous bowlers had spilt something and the man at bar offered to come and clean... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Royaume-Uni
- 0333 034 6100
4,3
Excellent
166 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Tenpin - Swindon
Hi there. Thank you for rating Tenpin Swindon 5*! We are absolutely thrilled you had a fun time. We can't wait to welcome you back again soon. Best wishes, Jade
Réponse de Tenpin - Swindon
Hi Johanna, thank you for rating Tenpin Swindon 5*! We hope to welcome you back soon. Best wishes, Jade
Réponse de Tenpin - Swindon
Hi Simon,
Thank you for your fantastic 5* review at Tenpin Swindon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Had a fantastic time with my family
Had a fantastic time with my family
It's clean and the staff are amazingly helpful
6 avril 2026
Réponse de Tenpin - Swindon
Hello Sharron, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a fantastic time at our Tenpin in Swindon. We do hope to see you again very soon. Best wishes - Kimberley
fun for an hour
it was ok but would of been very expensive had we not off done the deal, would definitely go more if it was cheaper
8 avril 2026
Réponse de Tenpin - Swindon
Hello, Thank you for taking your time to leave us a great 4* review. We are pleased to hear that you had a nice time with us. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Very friendly staff
Very friendly staff, place clean and tidy including the toilets. Managed to get us in early even with it being BH Saturday
8 avril 2026
Réponse de Tenpin - Swindon
Hello Tracy, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you found our facilities clean and tidy during your stay with us. We will pass your lovely comments onto our team. Many Thanks - Kimberley
9987-187612
9987-187612
I booked bowling with my new partner and child. Using my email. On my booking it specifically has my name my booking. When adding 187name is had my ex girlfriends name. I deleted her name adding my own so my booking has my name on it and no where has her as its my booking. On arrival they can't find my booking give them my phone and they are very confused and said they can't find my booking but they did see my name on the system but for some reason it's now dissappeared sorry there's nothing they can do. I said its cost me £50 so either I want a refund now or you find my booking. 3 staff are confused and tske 15 minutes and eventually fund my booking and it's under mt ex girlfriends name every tho on booking its all my name etc. Staff then found this very funny that somehow the system had messed up and had my exs name every tho on the booking its not and it's my name.
I was fuming as my girlfriend was raging with me.
Then on the screen on the lane it has my exs name on it. My current girlfriend was fuming and ruined our bowling and night even more
Was not funny. Waste of £50 won't be returning
4 avril 2026
Réponse de Tenpin - Swindon
Hello Sean, thank you for taking the time to leave a review of Tenpin Swindon! We are very sorry to hear of your recent visit and confusion with your booking. We would like the opportunity to look into this further for you so we kindly ask that you email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Swindon' Best wishes - Mel
Good child-friendly bowling and table…
Good child-friendly bowling and table service appreciated. The machines beign so close ot the lanes were a tad noisy btu we can bowl at a quieter time overall.
8 avril 2026
Réponse de Tenpin - Swindon
Hi Maureen, thank you very much for the lovely 4* review of Tenpin Swindon! We are pleased you had such an enjoyable visit and we can't wait to welcome you back again soon! Best wishes - Mel
Excellent Value for money
Excellent Value for money. Food was good, cooked well and hot on arrival.
26 mars 2026
Réponse de Tenpin - Swindon
Hi Rachel, thank you for leaving Tenpin Swindon a wonderful 5* rating. We are so glad to hear you feel our pricing is excellent value for money, and that you enjoyed the food you ordered. We look forward to welcoming you back again soon! Best wishes - Kaylee
Great fun and all the family enjoyed…
Great fun and all the family enjoyed themselves. Friendly staff
1 avril 2026
Réponse de Tenpin - Swindon
Hello, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a wonderful time at our Tenpin in Swindon. We do hope to see you all again very soon. Many Thanks - Kimberley
Great evening out
My brother in law had so much fun. Staff were great and very helpful, good arcade games and nice bowling alleys.
1 avril 2026
Réponse de Tenpin - Swindon
Hi Shannon, thank you for taking the time to leave such a fabulous 5* review of Tenpin Swindon! We are so pleased to hear that your Brother in law enjoyed his visit and you found our ream helpful and we can wait to welcome you all back again soon! Best wishes - Mel
Friendly staff
Friendly staff, tasty food, reasonably priced
Ridiculous token/gift rewards on the arcades £10 bought a single lollypop
1 avril 2026
Réponse de Tenpin - Swindon
Hi there. Thank you for taking the time to leave us a review for our Swindon location. It's brilliant to hear this positive feedback regarding our staff, food and pricing! We are sorry hear you were disappointed with the arcade machines and will be sure to pass your comments on. Best wishes, Jade.
The overall experience was lovely but…
The overall experience was lovely and good staff but the multiple emails asking for reviews were annoying which ultimately brought the experience down.
30 mars 2026
Réponse de Tenpin - Swindon
Hi Catherine, thank you for taking the time to leave a review of Tenpin Swindon! ! It's brilliant to hear that you had an overall lovely experience and enjoyed the service from our staff. Your feedback is very important to us as this will help us to make improvements, so please be assured all will be passed on! We look forward to welcoming you back! Best wishes, Jade
Réponse de Tenpin - Swindon
Hi Amy, thank you for leaving such a great 5* review of Tenpin Swindon! We are thrilled you always enjoy your visits and find our venue clean and team friendly! We look forward to welcoming you back again soon! Best wishes - Mel
Réponse de Tenpin - Swindon
Hi Michelle, what a brilliant 5* review of Tenpin Swindon! We are thrilled you had so much fun and we can't wait to see you again soon! Best wishes - Mel
Great staff
Great staff! Managed to get us in a little early. Nothing was too much effort for them. Great staff
1 avril 2026
Réponse de Tenpin - Swindon
Hi Kelly, thank you for rating Tenpin Swindon 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We will be sure to pass this lovely feedback on. We can't wait to see you back again soon! Best wishes, Jade
Great value!
Couldn’t fault it - half price Tuesday. Great price bowing and drinks. Lane was reserved and ready early. Considering it was 6pm in the Easter holidays I was very impressed
1 avril 2026
Réponse de Tenpin - Swindon
Hey Sebastian, thank you for the 4* rating of Tenpin Swindon. We're thrilled to hear you had an amazing time and cannot find any faults with your experience. It's also great to hear that you were able to take advantage of our Tuesday offer. We hope to see you again for another striking time.
Take care,
Kirsty
60th birthday party
We celebrated a 60th birthday with family at this venue and the staff we very friendly, helpful and made the process very easy for us all. Thank you.
29 mars 2026
Réponse de Tenpin - Swindon
Hi Sue, thank you for the 5* rating of Tenpin Swindon. We are thrilled to hear that the 60th birthday celebrations was great fun and that the team provided great service. Hope to see you again soon.
Take care,
Kirsty
Bowling was good value for money but…
Bowling was good value for money but the food was disappointing
1 avril 2026
Réponse de Tenpin - Swindon
Hi there, thank you for the 4* review for Tenpin Swindon! We're glad that you enjoyed the bowling but are sorry to hear that you were disappointed with the food. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Nice Bowling Place
Nice vibe, great service and nice environment for bowling and social meets.
30 décembre 2025
Réponse de Tenpin - Swindon
Hey Lucy, thank you for the 5* rating and review of Tenpin Swindon. It's great to hear that you had a lovely time and that the team provided great service. Hope to see you again.
Take care,
Kirsty
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.