My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCrown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff and manager said no to change our food order. We would have been willing to pay any extra but was not given the choice. We felt very disappointed as the manager was clearly not concerned abo... Voir plus
L'entreprise a répondu
It was easy to arrange, the staff were helpful and pleasant and the karaoke was really enjoyable. A small tip though, the itinerary could have been explained a little better and Gemma didn't receive... Voir plus
L'entreprise a répondu
Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, Royaume-Uni
- 0333 034 6100
4,3
Excellent
173 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Stopped by for a quick drink
Stopped by for a quick drink. The staff was incredibly welcoming. Definitely my new favorite spot in the neighborhood.
25 mars 2026
Réponse de Tenpin - Walsall
Hi Leon
We're so happy to hear that you enjoyed your visit and found our staff welcoming. We appreciate you considering us your new favourite neighbourhood spot! Best wishes - Clare
Réponse de Tenpin - Walsall
Hi Michael, thank you for the 4* rating of Tenpin Walsall. We are pleased that you had a great time. Please let us know how we can earn that last star next time around.
Take care,
Kirsty
bowling
Me and my family love bowling and we don't go anywhere else. Tenpin has everything we need, the arcade, laser tag and bowling. Absolutely love coming here ❤️
16 février 2026
Réponse de Tenpin - Walsall
Hi Amy, thanks for leaving Tenpin Walsall a wonderful 5* rating. We are thrilled to hear we are your place for choice for bowling and that you enjoy the other activities we have to offer! We cannot wait to welcome you and your family back again soon for another excellent time! Best wishes - Kaylee
Karaoke was fab!
My daughter and I had a great karaoke session at Walsall tenpin! The guy that checked us in was great and efficient. The set up was nice and easy and the room was nice and clean. No issues with anything and would definitely go back!
15 mars 2026
Réponse de Tenpin - Walsall
Hi Jane
We're happy to hear that you and your daughter had a great karaoke session at Walsall! It's brilliant the check-in was efficient, the setup was easy, and the room was clean. We appreciate your feedback and hope to see you again soon! Best wishes - Clare
Réponse de Tenpin - Walsall
Hi Dave
We appreciate you taking the time to share your experience with us. We're happy to hear you consistently receive excellent service! Best wishes - Clare
Great day out at Tenpin walsall
Great day out at Tenpin walsall
All had loads of fun, pool tables great and prices ok
14 mars 2026
Réponse de Tenpin - Walsall
Hi Andy
We're glad you enjoyed your experience at Tenpin Walsall! It's great to hear that everyone had loads of fun and that you found our pool table and prices ok. Thanks for your positive feedback. Best wishes - Clare
Good but very expensive for what you get!
It was a good day for the kids and they had fun but the food let it down, I paid for eat and play and the food was cold and over cooked. The arcade was fun but you have to spend an absolute fortune to win a good amount of tickets for prizes which disappointed the kids. It's not very wheelchair friendly either as its quite cramped together and trying to get to the toilets was a mission to get through the seating areas and then the pool area because of the layout. The ramps weren't obviously labelled either.
14 mars 2026
Réponse de Tenpin - Walsall
Hello, thank you so much for taking the time to leave a review of Tenpin Walsall! We are pleased to hear you enjoyed the activities when visiting us but we are very sorry to hear that some of your visit let you down! Your feedback is so important to us as this allows us to make improvements where needed and so please know all of your feedback will be sent to the team! In the meantime, if you would like to discuss your visit further please can you email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Walsall' Best wishes - Mel
Great fun
Great fun, enjoyed by all the family from the youngest to the oldest....fab afternoon bowling fun. Few technical issues arose during the play but they were sorted out eventually!
14 mars 2026
Réponse de Tenpin - Walsall
Hello, thank you for the review of Tenpin Walsall! We're glad you had a fun afternoon bowling with your family and we really do appreciate your positive feedback. We're also pleased to see any technical issues were resolved in a timely manner and we hope to welcome you back again soon! Best wishes - Mel
Food issue
Arrived for my nephews birthday party with my 3 year old who was too young to take part in laser tag. Bowling was fine, problem came when I ordered food and after 20 minutes asked how much longer it would be and was told at least another 5-10 minutes as they have lots of parties to cater for. They shouldn’t be taking any new food orders if they can’t keep up with demand. Party food was late and cold too so I’m glad I got my money back and went to Aldi.
14 mars 2026
Réponse de Tenpin - Walsall
Hi Tamara, thank you very much for the review of Tenpin Walsall! We are delighted to hear that you enjoyed your bowling with us. However, we are very disappointed to hear that there was a long wait for your food and that it was cold on arrival! This is certainly not the experience we wish for our customers and we will be sure to put improvements in place! In the meantime, we do hope you will give us another chance and we look forward to seeing you again soon! Best wishes - Mel
Réponse de Tenpin - Walsall
Hi Rajesri, thank yo so much for the 5* rating of Tenpin Walsall. We are pleased that you had a great time bowling and found the team provided great service. Hope to see you again soon.
Take care,
Kirsty
Overall our experience was great
Overall our experience was great. The place was clean, the food (pizza) was served fairly quickly but didn't feel fresh, the dough was tough and chewy. The bowling alleys functioned well, selection of balls was good, the digital set up went without a hitch. The arcade part was also fun, clean and tidy, all the machines were functioning except a few didn't give any tickets.
My only real issue was that upon arrival there were four staff standing chatting and messing around whilst I waited to be served and even after looking and seeing the queue continued in their conversations until prompted by another member of staff to start serving customers. This is frustrating especially when you're trying to contain an excited child in a very busy crowded space.
7 mars 2026
Réponse de Tenpin - Walsall
Hello, thank you for the 4* review for Tenpin Walsall! We're delighted that you enjoyed the bowling and the arcades, but are sorry to hear that there had been issues with the pizzas and the service. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Great place
7 mars 2026
Réponse de Tenpin - Walsall
Hello Manjit, thank you for leaving such a wonderful 4* review of Tenpin Walsall! We are really happy to see you find our venue a great place to visit and we really hope to welcome you back again soon! Best wishes - Mel
Great evening for our works do
Great evening for our works do. And great we could have a game and eat too..food was brought to lane while we played. Really enjoyed and the staff were extremely friendly and efficient
1 mars 2026
Réponse de Tenpin - Walsall
Hi Liesel, thank you for rating Tenpin Walsall a fab 5*! It's lovely to hear that you had a great visit with your colleagues and that you enjoyed the bowling and food. We hope to welcome you back again soon! Best wishes - Adelaide
Disinterested & disorganised staff
Disinterested & disorganised staff, stood around talking, place was messy and the girl who served us was clueless and chewing gum!! Food was not worth the cost as it was overcooked and very little of it. Will not be returning
6 mars 2026
Avis spontané
Réponse de Tenpin - Walsall
Hi Helen, thank you very much for taking the time to leave a review of Tenpin Walsall! We are very sorry to hear that your recent visit was not enjoyable! We pride ourselves on great customer service so we are very disappointed to hear this was not the case. Please be assured all of your feedback will be forwarded onto the team and in the the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Walsall. Again, please accept our apologies and we do hope you will still consider visiting us in the future! Best wishes - Mel
The staff members are lovely and the…
The staff members are lovely and the building is nice and clean
2 mars 2026
Réponse de Tenpin - Walsall
Hi Katie, thank you for taking the time to leave a 5* rating of Tenpin Walsall. It's great to hear that you had a fun time and that the team left a positive impact on your visit. We hope to see you back again for another fun time.
Take care,
Kirsty
Réponse de Tenpin - Walsall
Hi Claudia, thank you so much for the 5* rating of Tenpin Walsall. We are pleased to hear you had a great time and enjoyed your visit. Hope to see you again soon.
Take care,
Kirsty
It’s a fun establishment for children
It’s a fun establishment for children, not really aimed at adults, tried all the cocktails and tasted horrid and the ones that tasted alright was just watered down by a lot of ice, the food was inedible after 10pm, dry as anything had to return for a refund
28 février 2026
Réponse de Tenpin - Walsall
Hi Charlene, thank you for the review for Tenpin Walsall! We're sorry to hear that you didn't enjoy the cocktails and food, and we will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes- Adelaide
Réponse de Tenpin - Walsall
Hi Lee, thank you very much for the lovely 4* review of Tenpin Walsall. We hope you enjoyed your visit and we would love to hear any feedback or suggestions on how we can ensure any future visits are 5* experiences! Best wishes - Mel
Everyone was really friendly and…
Everyone was really friendly and helpful the bowling alley was clean.
20 février 2026
Réponse de Tenpin - Walsall
Hello there, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Walsall. We are so pleased to hear that you had a great time. We do hope to see you again very soon. Many Thanks - Kimberley
Réponse de Tenpin - Walsall
Hello Abigail, Thank you for taking your time to leave us some feedback from your recent visit. We are thrilled to hear that you had a great time. We do hope to see you again very soon. Many Thanks - Kimberley
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.