The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementStirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Voir plus
L'entreprise a répondu
I prefer to do bowling with bowling shoes on as it helps you to slide. I'm not too keen on pins with string but can understand why as it helps to set them up quicker. I personally found the light show... Voir plus
L'entreprise a répondu
1st visit since the refurbishment of Tenpin York and what a vast improvement! The place is now a clean, vibrant welcoming space. Friendly, efficient staff at check in and as a family we loved the bowl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Royaume-Uni
- 0333 034 6100
4,3
Excellent
193 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Tenpin - York
Hi Ashley, thank you for your 5* review of Tenpin York! It's wonderful to hear how much of a great time you had on your recent visit, and that you found our staff friendly, and the facilities reasonably priced. We look forward to welcoming you back again soon! Best wishes-Leila
Réponse de Tenpin - York
Hi there, thank you for leaving a 4* review of Tenpin York! We're so glad to hear how much you enjoyed karaoke, bowling, and laser tag and we hope to see you again soon where we can hopefully gain that last star! Best wishes-Leila
We booked online and ordered food at…
We booked online and ordered food at the same time. When we arrived they asked if we wanted it straight away, we said yes, we had played both games before the food came out afyer askig twice for it!
The staff were really nice though.
We then did laser, the new system wasn't working properly so while they were sorting it out they gave us the table tennis bats to play table tennis free while we were waiting.
The staff were very nice.
12 août 2026
Réponse de Tenpin - York
Hello Susan, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in York! We are sorry to hear the wait you faced for the meals to be served. And the issues with the Laser Tag system during your visit. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Great family get together for a fun…
Great family get together for a fun evening. Very helpful member of staff. So much better now for wheelchairs access getting to the lanes without any steps.
12 août 2026
Réponse de Tenpin - York
Hello, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in York. We are thrilled to hear that you all enjoyed some family time with us. We do hope to see you again very soon. Many Thanks - Kimberley
I have a ten year old who wanted to go…
I have a ten year old who wanted to go in the new softplay that just opened and she is 1cm to tall and it is for up to 12 years old so how can a 12 12 year old be under 1.40cm if a 10 year old isn't it should be like 1.45cm
13 août 2026
Avis spontané
Réponse de Tenpin - York
Hi Hayley, thank you for taking the time to leave a review of Tenpin York! We appreciate you sharing your experience and feedback regarding the height restriction in our soft play area and we understand the frustration this may have caused. Our height restriction is in place to ensure the safety of our guests and so we are very sorry to hear that your daughter was above the requirement. Your feedback is very important to us and so please be assured all will be shared with the appropriate team and in the meantime, we do hope this will not stop you from visiting us for our other activities in the future! Best wishes - Mel
Good experience
Easy to book on-line. Newly revamped interior provided a clean and fresh appearance. Only downside was the music was intrusively loud.
10 août 2026
Réponse de Tenpin - York
Hi Tony, thank you for rating Tenpin York 5*! We're thrilled to hear that you found the booking process easy and liked the appearance of the venue. We're sorry for any disappointment caused with the music volume levels. We will be sure to pass your feedback on. Best wishes, Jade
Impromptu visit to Tenpin
I had an impromptu visit to Tenpin last night. Really impressed with the refresh. Fantastic attentive staff and great few games of bowling.
Staff are a credit to the organisation and I will return.
11 août 2026
Réponse de Tenpin - York
Hello Mark,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you enjoyed your impromptu visit and were impressed with our recent refresh. It's wonderful to know that our staff made such a positive impression and that you had a great time bowling. We look forward to welcoming you back again soon! All the best ~ Laura
Friendly staff great atmosphere and my…
Friendly staff great atmosphere and my daughter cannot till we return.
12 août 2026
Réponse de Tenpin - York
Hello Anna,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you and your daughter enjoyed the friendly atmosphere and had a great time with us. We can't wait to welcome you both back again soon! All the best ~ Laura
Quick to get us into the lane and add a…
Quick to get us into the lane and add a good game
6 août 2026
Réponse de Tenpin - York
Hello Geoff,
Thank you for taking the time to rate Tenpin York 5 stars. We are so happy to hear that you had a great game and that we were able to get you to your lane quickly. We hope to see you again soon for more fun! All the best ~ Laura
Great place for teenagers to meet up
Girls had a great time, always do. Place to meet up with friends in a safe environment.
6 août 2026
Réponse de Tenpin - York
Hi Jane, thank you for leaving a 5* review of Tenpin York! We're so glad to hear how much you enjoy coming to visit us. We look forward to welcoming you back again soon! Best wishes-Leila
Réponse de Tenpin - York
Hello, what a wonderful 5* review of Tenpin York! It is great to see you had a fabulous time and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Great bowling but far too loud
We really love bowling and the new additions you are making to our local Tenpin Bowling.
However, during our last visit, some of the arcade machines were so loud, one of our party had to leave, and it spoilt our game.
I know and understand its a busy place and everyone is there to have fun, I am in no way wanting to stop that, but please please do consider the noise pollution from these games, think one was Fast and Furious, as it really overwhelmed what we were doing, and no doubt others too.
30 juillet 2026
Réponse de Tenpin - York
Hi Jill
Thank you for your feedback regarding your recent visit. We're glad to hear you appreciate the new additions to our Tenpin Bowling. We are very sorry to learn that the noise from some of our arcade machines, particularly the Fast and Furious game, impacted your experience and caused a member of your party to leave. We understand how this could be overwhelming and we will certainly take your comments into consideration to improve the atmosphere for all our guests. Best wishes - Clare
Minimum amount of £5 far too high
Too noisy, background music not necessary. Grandparents take grandchildren and it is very uncomfortable with the extra noise.
Dislike new minimum amount of £5 to play on machines. Too much!!!! We should be able to choose how much we spend.
6 août 2026
Réponse de Tenpin - York
Hello
Thank you for your feedback. We are truly sorry to hear that the background music and noise levels made your visit uncomfortable, especially for your grandchildren. We also understand your concerns regarding the new minimum amount for the machines. We will certainly pass your comments on to the relevant team for their consideration. Best wishes - Clare
Bowling was good price for bowling was…
Bowling was good price for bowling was good. We paid best part of £55 for food and it was very disappointing. Both pizzas we rock hard and not very nice and chips were rock hard also.
Would return for bowling but would not eat. Domino’s would have been cheaper and better
6 août 2026
Réponse de Tenpin - York
Hi John
Thank you for your feedback. We're pleased to hear you enjoyed the bowling and found the price good. However, we're truly sorry to learn that the food was so disappointing. Your comments about the pizzas and chips being hard are concerning, and we will share this with our team for immediate review and improvement. We appreciate you bringing this to our attention. Best wishes - Clare
Explicitly did not tick the box for…
Explicitly did not tick the box for marketing and spam email. Stop using my contact information for marketing and reviews.
29 juillet 2026
Réponse de Tenpin - York
Hi there. Thank you for taking the time to leave a rating and review for Tenpin York. We are sorry for any frustration caused by the email! We will raise this internally so avoid it happening again. Best wishes, Jade
Great
Booked online and were able to bowl
When we arrived. Did arrive earlier than lane booking and had to wait to check in- think they were short staffed - but everyone was doing their best and it did not affect us. Renovation works going on at present but it did feel roomier than before (glad to see the back of the Covid screens!).
29 juillet 2026
Réponse de Tenpin - York
Hi Katrina, thank you so much for the lovely 5* review of Tenpin York! We are so pleased you had such a fun time and did not have to wait too long for your lane! We hope this means you will visit us again soon and we look forward to welcoming you back again soon! Best wishes - Mel
The noise was so loud I understand work…
The noise was so loud I understand work was going on but to pay full price was a bit of a joke
29 juillet 2026
Réponse de Tenpin - York
Hi Claire, firstly, thank you for leaving a review of Tenpin York. We are very sorry to hear that your recent visit did not meet your expectations. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-York' for somebody to reach out to you regarding this. Best wishes-Leila
The staff were nice and friendly and…
The staff were nice and friendly and although there was major construction work going on at the venue it didn’t impede our play. The York Tenpin is amazingly priced and we got two bowling games for half the price of your Leeds venue.
29 juillet 2026
Réponse de Tenpin - York
Hi Zoe, thank you for leaving a 5* review of Tenpin York! We're so glad to hear how friendly you found our staff and how amazing you found the pricing. We look forward to welcoming you back again shortly. Best wishes-Leila
Great time
Great time, equipment has been refreshed and the team there couldn't do more for us. Thanks very much.
29 juillet 2026
Réponse de Tenpin - York
Hi Andy, thank you for the brilliant 5* review for Tenpin York! We're pleased to hear that you had a great time and that our team were able to help during your visit. We look forward to welcoming you back again soon! Best wishes - Adelaide
Clean tidy and friendly staff
27 juillet 2026
Réponse de Tenpin - York
Hi Mathew, thank you for the 5* review for Tenpin York! We're so pleased to hear that you found the venue clean and tidy and that our team provided a friendly service. We hope to see you again soon! Best wishes - Adelaide
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.