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Noté 4 sur 5 étoiles

Migraine tens machines work well for me, reducing the pain, and if used early enough can occasionally even stop it. I have just started using Tenscare Mynd and my only criticism is the very loud sound... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Нещодавно я придбала собі Elise 2 Тонік для мишц тазового дна Перший місяць починала з інтенсивності 35 мА, зараз вже перейшла до 55 мА. Так позитивні зміни вже відчуваю, але ще треба працювати тим п... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow, I am paralyzed—I have a spinal cord injury for the last 37 years . About a month and a half ago, I started using the vaginal device and the external electrodes. Beyond the fact that sensation is... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Horrible customer service. Refused my legitimate request for replacement of their defective leads less than 3 ms of gentle service. Bought it on Dec 2021, but received on Jan 21, 2022. Lying thru the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de matériel médical
  2. aussi dans
  3. Fournisseur de produits de beauté

Écrit par l'entreprise

Helping you feel better naturally. We are a well established UK company with 27 years of expert experience in the field, offering a range of products to help people in all areas of life. Chronic pain, maternity and labour pain, physiotherapy, aesthetics, incontinence, erectile dysfunction and more. Award Winning, clinically proven and affordable TENS, EMS, MIC and IF devices.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(170)

24 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Recent Purchase

Recent Purchase

Easy to use website with accurate description at a reasonable price. Delivered on time as stated. I will shop here again.

22 avril 2024
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Réponse de TensCare

Thank you for your feedback.

Noté 2 sur 5 étoiles

Could you shed light on why the…

Could you shed light on why the durability of your leads is so short, particularly when it seems possible to manufacture headphones capable of withstanding prolonged use without breaking near the plug or jack? It appears that the plastic material used may be too rigid and lacks flexibility. While I acknowledge the electrodes' shorter lifespan, I'm perplexed by the short liftspand of the leads. From where im sitting it just seems like this is a great way create additional sales.

18 avril 2024
Avis spontané
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Réponse de TensCare

Hi Thomas, the lead wires are delicate and have a life span of 3-6 months. They can also last longer than 6 months. I have included some suggestions that may help the leads last longer
1. Ensure they are not wrapped around the device or tangled when it is not being used
2. Ensure when removing the leads from the electrodes the lead wire isn't being pulled.
3. Ensure the leads are disconnected from the electrodes and the device when it is not being used.
Please feel free to contact Customer.service@tenscare.co.uk for any further enquires.
Thank you.
Tenscare

Noté 5 sur 5 étoiles

It is amazing !

It is amazing !! It helps me with my back and takes the pain away . I have a knee pad which is brilliant , can not recommend them enough .

21 février 2024
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Réponse de TensCare

Thank you for your feedback. We are pleased to hear how the device is helping you!

Noté 1 sur 5 étoiles

Did not fit and no response to my email.

Did not fit and no response to my email.

19 février 2024
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Réponse de TensCare

Hi Darren. I am sorry that the item you ordered is not suitable. We don't seem to have an email from you unfortunately. If you would like to contact us regarding your order, please email us at customer.service@tenscare.co.uk so that we can help solve the issue. Thank you.

Noté 5 sur 5 étoiles

Recommended by physiotherapist

Recommended by physiotherapist, has significantly improved my health issues, easy to use and read instructions, fast delivery great service

22 décembre 2023
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Réponse de TensCare

Thank you for your feedback!

Noté 5 sur 5 étoiles

I emailed tenscare to check if they…

I emailed tenscare to check if they still supplied the items for my old tens unit, which they, very helpful. Goods arrived on time

20 novembre 2023
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Réponse de TensCare

Hi Angela. We are pleased that we could supply you with what you needed. Thanks for the feedback :)

Noté 5 sur 5 étoiles

Great company really easy to order and…

Great company really easy to order and pay you know that your getting the correct items for your tens machine by ordering genuine products and at a reasonable price

20 octobre 2023
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Réponse de TensCare

Thank you for your feedback Paul.

Noté 5 sur 5 étoiles

I like the ease of use

I like the ease of use, seems to making a slight difference but I think only time will tell,but I'm very hopeful

23 octobre 2023
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Réponse de TensCare

Thank you for your feedback.

Noté 5 sur 5 étoiles

Great service

Great service, delivery very prompt

27 septembre 2023
Logo de TensCare

Réponse de TensCare

Thank you for the feedback!

Noté 5 sur 5 étoiles

Product as described!

The product was as described, took a little while to arrive but was delivered safely in the end

20 septembre 2023
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Réponse de TensCare

Many thanks for your feedback James. We are sorry for the delay that you experienced.

Noté 5 sur 5 étoiles

Everyone so helpful

I was so pleased to find TensCare did hypoallergenic electrode pads which actually work. Thank you team!

5 septembre 2023
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Réponse de TensCare

Thank you for your feedback. We are pleased that you are satisfied with your shopping experience with us.

Noté 5 sur 5 étoiles

A ok great

All good thank you

29 août 2023
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Réponse de TensCare

Thanks Martyn We appreciate your feedback.

Noté 5 sur 5 étoiles

Strange yet effective.

Time has to be spent on getting used to using the device. Things were a little strange at first as it was a wholly different experience.
After about a week and a half there was a marked difference in my bathroom habits, quite an improvement.
I thoroughly recommend this unit, it takes a bit of courage and patience, but is well worth it.

7 août 2023
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Réponse de TensCare

Dear Customer,
Thank you for your review. We are pleased to hear that you have seen results already and hope that you continue to see those results. Thanks!

Noté 5 sur 5 étoiles

Fast stress free delivery of gel pads…

Fast stress free delivery of gel pads for the amazing tens Mynd which has had a significant impact on my migraines

30 juillet 2023
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Réponse de TensCare

Thank you for the review Janice. We are pleased to hear that our Mynd machine has been beneficial to you.

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