First package was lost by Royal Mail but customer service was excellent. Second package arrived safely and items were perfect. Thanks for looking after me
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great customer service, I had an issue with my order and it was sorted straight away in a kind and professional manner. Also very reasonably priced products. Will definitely use again for my crafting... Voir plus
Found this shop by accident and absolutely will be using them again and again. Bought an array of pony beads for my daughter who enjoys making kandi rotators and quality is great. Prices are good and... Voir plus
L'entreprise a répondu
Lovely and kind organisation. Got back after order with reassuring details regarding delivery which went swimmingly. Product is strong, durable, pretty and beautifully packaged. Delighted. Thank you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Bead Shop has been based in the heart of Manchester for over 20 years, proudly supplying the UK and beyond with high quality beads and beading supplies. We pride ourselves on our unique and stylish beads from all around the world, stocking everything from beads, findings and stringing materials, from some of the biggest names in crafts and jewellery making including Swarovski, Vintaj, Miyuki and Beadalon. As bead lovers, we are always finding amazing new products and adding them to our website for you to enjoy. We also specialise in wholesale orders of all your favourite pieces. With thousands of products on offer, you can expect to find exactly what you need, paired with exceptional customer service and speedy delivery.
Coordonnées de contact
186-188 Cheetham Hill Road, M8 8LW, Manchester, Royaume-Uni
- 0161 274 4040
- sales@the-beadshop.co.uk
- www.the-beadshop.co.uk
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
credit card payment
The product was very good my biggest concern for me was how my credit card was not good for me and was very concerned on how it was done .
when it came for paying somebody new my card number and my security code on the back of my card I did not have to do a thing and I do not understand how this was done , and I do not like that I felt insecure and still do I don't think I could do that again sorry Thank you Graham Clarke
26 janvier 2026
Réponse de The Bead Shop Manchester
Thank you for sharing your feedback.
To clarify, our system does not have the ability to store, view, or save any credit or debit card details at any stage of the payment process. All payments are handled through a secure, compliant payment provider.
What you experienced is most likely autofill functionality on your own device or browser (for example, saved card details in a phone, tablet, or web browser). This feature is controlled entirely by the device or software being used and is outside of our control.
As requested via email, your account was fully deleted.
Customer security and satisfaction are always our priority, and we take concerns like this seriously. Your feedback is appreciated.
The fastenings arrived quickly and in…
The fastenings arrived quickly and in good condition and were exactly what I needed.
8 janvier 2026
Réponse de The Bead Shop Manchester
Amazing! Thank you!!
This is a fab online shop!
This is a fab shop for decently priced jewellery fixings, beads and much more!
I’ll use them again once I’m up and running!
4 avril 2025
Réponse de The Bead Shop Manchester
Thank you for your lovely review!
curtain hooks
I ordered some curtain hooks, they were exactly what I needed, delivered quickly.
9 janvier 2026
Réponse de The Bead Shop Manchester
Thank you for your 5*** review :D
I was pleased with my purchase and…
I was pleased with my purchase and there is lots to choose from on the site
8 janvier 2026
Service was good as well was delevery. I found photo and sizing a bit difficult to be able to realise what the actual size was.
Service was good as well was delevery. I
8 janvier 2026
good service and products
8 janvier 2026
Smooth transaction
Order was no hassle and smooth. Quick efficient and the product is great quality
5 janvier 2026
All round -Fab!
Amazing gemstone beads and a gorgeous variety. Super quick service too! All round - fab!
12 janvier 2026
Réponse de The Bead Shop Manchester
Thank you so much for your lovely review!
Great communication
Great communication, and service. Would not hesitate to purchase from them again. Products as described.
8 janvier 2026
Réponse de The Bead Shop Manchester
Thank youuuuu!
I use alot of beads and this supplier…
I use alot of beads and this supplier is the best option . Always delivers quickly and the quality of the product is excellent. Always my goto for my beads.
9 janvier 2026
Réponse de The Bead Shop Manchester
Thank you for taking the time to leave is such a lovely review!
Good service from the Bead Shop - I was delighted to receive my order…
I was delighted to receive my order within a couple of days or ordering - thank you.
9 janvier 2026
Réponse de The Bead Shop Manchester
Thank youuuu!
I am always very happy buying from this shop :)
I am always very happy buying from this shop :) Parcels are always dispatched and arive quickly. Customer service is always helpful, friendly and are fast to respond. The quality of the products I get are always great and the crystals are gorgeous.
8 janvier 2026
Réponse de The Bead Shop Manchester
Thank you for your lovely 5* review :D
Flawless quick customer service
Flawless quick customer service. Selected second class post but it didn’t take ages to get here either!
9 janvier 2026
Réponse de The Bead Shop Manchester
Thank youuuu!
Scissors for Metal
I ordered metal scisdors but received curtain tape! Swiftly rectified after a brief email exchange. The scisdors are effective for cutting a light copper metal sheet for crafting purposes
12 janvier 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.