First package was lost by Royal Mail but customer service was excellent. Second package arrived safely and items were perfect. Thanks for looking after me
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great customer service, I had an issue with my order and it was sorted straight away in a kind and professional manner. Also very reasonably priced products. Will definitely use again for my crafting... Voir plus
Found this shop by accident and absolutely will be using them again and again. Bought an array of pony beads for my daughter who enjoys making kandi rotators and quality is great. Prices are good and... Voir plus
L'entreprise a répondu
Lovely and kind organisation. Got back after order with reassuring details regarding delivery which went swimmingly. Product is strong, durable, pretty and beautifully packaged. Delighted. Thank you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Bead Shop has been based in the heart of Manchester for over 20 years, proudly supplying the UK and beyond with high quality beads and beading supplies. We pride ourselves on our unique and stylish beads from all around the world, stocking everything from beads, findings and stringing materials, from some of the biggest names in crafts and jewellery making including Swarovski, Vintaj, Miyuki and Beadalon. As bead lovers, we are always finding amazing new products and adding them to our website for you to enjoy. We also specialise in wholesale orders of all your favourite pieces. With thousands of products on offer, you can expect to find exactly what you need, paired with exceptional customer service and speedy delivery.
Coordonnées de contact
186-188 Cheetham Hill Road, M8 8LW, Manchester, Royaume-Uni
- 0161 274 4040
- sales@the-beadshop.co.uk
- www.the-beadshop.co.uk
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Items required for the purpose of repairing jewellery
Items were sent promptly following purchase, were aptly packaged, and were fit for purpose. Thank you.
8 janvier 2026
Great products
Found this shop by accident and absolutely will be using them again and again. Bought an array of pony beads for my daughter who enjoys making kandi rotators and quality is great. Prices are good and delivery is quick. Would definitely recommend
8 janvier 2026
Réponse de The Bead Shop Manchester
Thank you for taking the time to leave is a 5* review!
Former Manager to Sir Richard Branson. Exemplary Service and Durable High Quality Product.
Lovely and kind organisation. Got back after order with reassuring details regarding delivery which went swimmingly. Product is strong, durable, pretty and beautifully packaged. Delighted. Thank you and well done! Valerie Breslin. Oxford. UK.
5 janvier 2026
Réponse de The Bead Shop Manchester
Thank you so much!!!
Probably my fault but I thought the…
Probably my fault but I thought the beads would be rather bigger. I will save them for some craft use rather than stringing them for a necklace. The packaging and delivery time were faultless
8 janvier 2026
Réponse de The Bead Shop Manchester
Thank you for taking the time to leave a review. We’re sorry to hear the beads weren’t quite the size you were expecting. For clarity, the measurements for all of our products are listed in both the title and the product description to help customers choose the right fit for their project.
That said, we’re pleased to hear you were happy with the packaging and delivery time, and we’re glad the beads can still be put to good use in your crafting.
Reliable and good service.
Very reasonable prices in the current U.K climate.
Very good service.
5 janvier 2026
Réponse de The Bead Shop Manchester
Thank you!!
Speedy!!!! Highly recommend
Speedy! Surprisingly quicker than what I thought and the beads are great! Excited to use them for my project!
5 janvier 2026
my order came quickly even at this time…
my order came quickly even at this time of year very impressed. Very happy with all of my order. Well packaged
1 décembre 2025
Excellent customer care.
I had a problem placing my order through the website and ended up with a duplicate order and payment and an uncleared basket. I contacted the company who responded quickly, resolved the issue, refunded the overpayment and promptly dispatched the correct order. I was impressed with this level of customer care and have successfully placed further orders. I am very happy with the products supplied.
2 décembre 2025
Réponse de The Bead Shop Manchester
Thank you!!!
Impressive products and service.
So easy and quick to order.
Products arrived securely and of a very high quality. I would recommend this Company 100%. Thank you
2 décembre 2025
Réponse de The Bead Shop Manchester
Thank you very much :D
Very speedy delivery and pleased with…
Very speedy delivery and pleased with products
2 décembre 2025
Very good quality tools
Very good quality tools (I bought a set of bead reamers). It took a while to get here but I think that was mostly due to Royal Mail.
8 décembre 2025
Just what I needed.
Came much sooner than expected. Just what I needed in black to string a lapis bracelet. Very difficult to find on the market but makes all the difference in this particular case. Thanks for supplying it.
1 décembre 2025
Very prompt delivery and nicely packed.
1 décembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.