Booking process was very clear and easy. Good communication throughout the booking and initial survey stages. Unfortunately I had to chase the survey from the company. They stated the report woul... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Booking process was very clear and easy. Good communication throughout the booking and initial survey stages. Unfortunately I had to chase the survey from the company. They stated the report woul... Voir plus
L'entreprise a répondu
Great service from the Moving Portal whilst helping me resolve and issue with the surveying company. They are always quick to respond to emails, always answer the phone and everyone I spoke with was... Voir plus
L'entreprise a répondu
The moving portal was the helpful link between me and the surveyor. They kept me updated throughout the process and were efficient when I had contact with them.
Absolutely fantastic service. As a first time buyer who has no idea how the process works, I found them to be really helpful, sufficient and they turned things around so quickly. I spoke with Joe toda... Voir plus
L'entreprise a répondu
Services: At the Moving Portal we operate a national panel of RICS Chartered Surveyors throughout England, Wales and Northern Ireland. The Moving Portal receive instructions from Mortgage Brokers, Independent Financial Advisors, Estate Agents and Solicitors. We provide RICS Home Surveys Level 2, Level 3 and Independent Valuations, allowing a simple and easy customer journey for our mutual clients.
Suite 2 Masters Court, OX9 3FA, Thame, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service from both TMP and the surveying firm, the portal is so easy to use and great to get instant updates. The survey was completed and sent back within 2 days, I couldn't believe how quick! 10/10!

Réponse de The Moving Portal Limited
Excellent service from start to finish
Roland was our surveyor very thorough
he was more than happy to answer any queries or concerns we had
Report completed and emailed over in less than five days
Highly recommend

Réponse de The Moving Portal Limited
Level 2 survey. Booked in very quickly and we received a comprehensive survery very shortly after the survey appointment.

Réponse de The Moving Portal Limited
Very happy with the level 3 survey we had done. It was very thorough and informative with clear photos of each area identified. We also had a call from the surveyor straight after the survey was completed to talk us through what he had found and his recommendations. We would definitely use them again.

Réponse de The Moving Portal Limited
Phone call before the survey, to enquire if we have any concerns etc.
Report in 7 days. Comprehensive and covered more than i expected.
Previously used them and pulled out of that purchase due to points raised then.
This time very happy there are no major concerns and fully trust them and are.proceeding asap.
TMP311611

Réponse de The Moving Portal Limited
Very good communications. Survey completed on schedule and report issued promptly.

Réponse de The Moving Portal Limited
Super fast service. We needed survey on the hurry up and they bent over backwards to accommodate our needs. Detailed report received super fast.

Réponse de The Moving Portal Limited
The report came back a week from the survey visit. The surveyor was able to take a call to explain a couple of questions about the report. The cost was the same for an Associate RICS surveyor as a Chartered surveyor, though I had to ask, as this is something not made clear by TMP.

Réponse de The Moving Portal Limited

Réponse de The Moving Portal Limited
Great experience with the Moving Portal. Good communication, and our survey was booked in and the report turned around in a really quick time, for which we are grateful. The survey details were comprehensive and very helpful with tips and suggestions, as well as contact recommendations for repairs. Over all we were really happy with the service we received.

Réponse de The Moving Portal Limited
Took ages to get a survey. Then it was cancelled on the day. Had to wait ages again. And then wait ages again to get report. Quality of report could have done ourselves, they just went round with a dampness meter and commented on the decoration. Not very informative.

Réponse de The Moving Portal Limited
Steven Whiteley was fantastic - provided an extremely thorough survey and then called me to talk me through it at my request to go through all of my questions! He couldn’t have been more helpful and assured me that I could call him to ask him anything I had forgotten or for any further info. Given me a realistic idea of how to move forwards with my purchase. Really happy with my experience, many thanks.

Réponse de The Moving Portal Limited
This Level 3 survey was extremely thorough, and stopped us from making a serious misjudged error. Money well spent.

Réponse de The Moving Portal Limited
Great experience. The quick turnaround from instructing to getting the report was fantastic. We trust the survey was done correctly and has helped with our purchase negotiations.

Réponse de The Moving Portal Limited

Réponse de The Moving Portal Limited
Overall happy with the level 3 survey carried out. Detailed description & photos highlighting areas needing attention.
It’s a pity we had to wait a month before the survey could be carried out and then waited upto a week for the results to come back to us.

Réponse de The Moving Portal Limited
The survey was conducted efficency and the report was complete within 2 and a half days after the survey was conducted.

Réponse de The Moving Portal Limited
The level 2 survey was to be as expected a lot of ifs, buts and maybes saying that a survey is needed when buying a home…. The portal is very slow to be updated and the information is sent a lot quicker by email so the portal is really not needed.

Réponse de The Moving Portal Limited
Great to work with everything went brilliant, nice touch the surveyor phone me in person to make sure I understood everything.

Réponse de The Moving Portal Limited

Réponse de The Moving Portal Limited
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.