We placed an order for a brushcutter and grass trimmer on 19 July 2026, which was advertised with next-day delivery. However, as of 27 July 2026, we have still received no update about the delivery... Voir plus
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Lisez les avis des autres
My leaf blower packed up literally just days after the 3 year warranty expired, but had worked smoothly up to that point. Messaged Hyundai, via Genpower and spoke to a very helpful agent called Jade.... Voir plus
L'entreprise a répondu
Bought the chainsaw largely based on reviews and price. Not disappointed. Easy to assemble and adjust. Cut down 8 trees like a hot knife through butter. Easy to tighten the chain when required, ligh... Voir plus
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I bought a Hyundai HY4500SEi generator which wouldn't start, having contacted the seller they passed me over to Gen Power who are the UK distributor. From beginning to end the support was fantastic.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a UK based online store for power equipment such as generators, garden machinery, water pumps, pressure washers and more. Our range of products start with domestic level machines and go all the way up to machines suited for the professional and rental markets. We set this company up on the back of 20-years experience in power machinery and generators, and in the hope that we could provide a better solution than most people currently do. Our aim is to get you the best products, from the best suppliers, for the best price, with the best service. Simple aims, done in the best way. That's what keeps our customers happy and coming back to us every time.
THEPOWERSITE PROMISE
Écrit par l'entreprise
- Price Promise
- We believe we can match any price in the UK for any of the products we offer for sale on our website. How do we do this? We base our business on selling large volumes via the internet. This allows us to keep our margins to a minimum. We have low overheads and we buy in large volumes from our suppliers. If you see an identical product listed elsewhere on a UK based website, please call us and we will certainly try and beat it.
- Aftersales Support
- We want our customers to be happy. For a company like ours, we believe that the best way to run our business, is to put ourselves in our customers shoes. We put a huge amount of emphasis in getting everything that we do right and putting the customer at the heart of our experience. That is why we offer an aftersales service for all orders. If you have any issues, questions or problems, our team is available.
- FREE UK Mainland Delivery
- We offer FREE delivery on any product to Mainland UK. Most orders placed before 12pm on a business day will be shipped from our suppliers on the same day provided the product is in stock. If you need to be certain an item is in stock and available. Pricing for extended shipping areas like Northern Ireland, the Scottish Highlands and outlining Islands, Outer Hebrides, Channel Islands, Isle of Man, Scilly Isles, and other postcodes not considered as UK mainland by our suppliers can be obtained also by calling our offices.
OUR DELIVERY SERVICE
FAST & FREE SHIPPING TO MAINLAND UK
We guarantee FREE* next day delivery on all website orders placed before 2.00pm Monday - Thursday (excluding bank holidays). All orders placed on Friday, Saturday & Sunday will be dispatched the next working day (excluding bank holidays).
*delivery to Highlands & Islands will incure a surcharge.
Coordonnées de contact
Cambrian Park, Issac Way, SA72 4RW, Pembroke Dock, Etats-Unis
- 01437 700 123
- enquiries@thepowersite.co.uk
- www.thepowersite.co.uk
4,3
Excellent
567 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and efficient!
17 octobre 2024
Réponse de THEPOWERSITE
Dear Denise,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Réponse de THEPOWERSITE
Dear John,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Purchase of bandsaw
Very efficient company to deal with backed up with a helpful technical dept would deal with this company again
16 octobre 2024
Réponse de THEPOWERSITE
Dear Jane,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Great service
Ordering was easy. Delivery very fast. Then an email was sent offering help if we needed it. Thanks
15 octobre 2024
Réponse de THEPOWERSITE
Dear Ann,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Réponse de THEPOWERSITE
Dear Terrence,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Fast delivery
Fast delivery. Well packed machine. In excellent condition. Works extremely well. Very happy with purchase.
15 octobre 2024
Réponse de THEPOWERSITE
Dear Jason,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Réponse de THEPOWERSITE
Dear Adrian,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
We remain available for any other assistance you may require.
Best Regards
Rukshal
Ordered a new jack
Ordered a new car jack for a crushing project.
Turned up quickly.
No issues at all.
Would definitely recommend.
23 septembre 2024
Réponse de THEPOWERSITE
Dear Lewis,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
We remain available for any other assistance you may require.
Best Regards
Rukshal
Fast delivery and it made light work…
Fast delivery and it made light work out of the tiles I was get up
23 août 2024
Réponse de THEPOWERSITE
Hello,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Good customer service and a really good…
Good customer service and a really good price
7 septembre 2024
Réponse de THEPOWERSITE
Dear Mrs Howard,
Thank you so much for your amazing feedback! Your kind words mean the world to us, and we are thrilled to hear that you had such a wonderful experience with us. We always strive to provide the best possible customer service, and we're happy to know that we succeeded in doing so for you.
Thanks again for taking the time to share your positive experience with us!
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Great products exceptional service
Great website easy to navigate. Ordered lawn mower and it was delivered the next day. Quality service at a good price. Lawn mower exactly as described. Well packaged and just needed handles on then ready to use.
21 août 2024
Réponse de THEPOWERSITE
Dear Andrea,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
We remain available for any other assistance you may require.
Best Regards
Rukshal
Angle grinder
Bought A grade refurbished angle grinder. 3 Yr warranty, Free next day delivery. It arrived next day and was in excellent condition. Plugged it in and worked fine . Haven't used it yet because later in the day I broke my foot. Ordering , delivery and item were excellent. Would definitely use this company again
12 août 2024
Réponse de THEPOWERSITE
Hello,
Thank you so much for your positive feedback! We appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
We wish you a speedy recovery!
We remain available for any other assistance you may require.
Best Regards
Rukshal
It arrived when they said that’s all…
It arrived when they said that’s all people want thank you 🙏
16 juillet 2024
Réponse de THEPOWERSITE
Dear Eddie,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
Brilliant customer service
Brilliant customer service, efficient assessment of problem and swift resolution.
10 juillet 2024
Avis spontané
Réponse de THEPOWERSITE
Hello,
Thank you for taking the time to provide us with your feedback. We appreciate your input and are pleased to hear that the service we provided has met your expectations.
If there is anything further we can do to assist you, please do not hesitate to contact us.
Best regards,
Rukshal.
All so good and delivered on time !
3 juillet 2024
Réponse de THEPOWERSITE
Dear Mateusz,
Thank you so much for your amazing feedback! Your kind words mean the world to us, and we are thrilled to hear that you had such a wonderful experience with us. We always strive to provide the best possible customer service, and we're happy to know that we succeeded in doing so for you.
Thanks again for taking the time to share your positive experience with us!
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Réponse de THEPOWERSITE
Dear John,
Thank you so much for your amazing feedback! Your kind words mean the world to us, and we are thrilled to hear that you had such a wonderful experience with us. We always strive to provide the best possible customer service, and we're happy to know that we succeeded in doing so for you.
Thanks again for taking the time to share your positive experience with us!
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Fast and helpful
The online ordering process was quick and easy.
When I needed to contact the sales team about a query I had on another product they were very helpful and got me sorted out.
The delivery was quicker than the stated time on the website, which was nice.
31 mai 2024
Réponse de THEPOWERSITE
Dear Ric,
Thank you for taking the time to share your experience with us! We're so happy to hear that you're pleased with the service we provided and with the machine.
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Excellent comms and speedy service
Excellent comms and speedy service. Can’t fault how helpful they were and the process. Thank you Kieran.
19 juin 2024
Avis spontané
Réponse de THEPOWERSITE
Dear Harinder,
Thank you for taking the time to share your experience with us! We're so happy to hear that you're pleased with the service we provided and with the machine.
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Réponse de THEPOWERSITE
Dear Vivienne,
Thank you for taking the time to share your experience with us! We're so happy to hear that you're pleased with the service we provided and with the machine.
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Réponse de THEPOWERSITE
Dear Lyndon,
Thank you for taking the time to share your experience with us! We're so happy to hear that you're pleased with the service we provided and with the machine.
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
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