TheSpiderShop Avis 

287
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After having a successful first year of keeping my first 5 tarantula slings (all Grammostola species), and after not purchasing any tarantulas during the summer, I decided to expand my colle... Voir plus

Noté 5 sur 5 étoiles

Absolute legends! When the scorpling belonging to the kids died, TSS absolutely saved the day! Most parents would swap out and replace goldfish and hamsters, in our house, we swap and replace inverts... Voir plus

Noté 5 sur 5 étoiles

Just received two absolutely stunning tarantulas from these guys and they look amazing. The customer service is fantastic and prices are very competitive. Would recommend and will be buying again soo... Voir plus

Noté 5 sur 5 étoiles

Received my livestock order today (5 spiders and some roaches). Everything was perfect, spiders were toasty warm and were very well packed with a heat pack, packing peanuts and in their own box i... Voir plus

À propos de l'entreprise

  1. Animaux

Informations provenant de diverses sources externes

The UKs leading specialist suppliers of Tarantulas and other Arachnids. We offer a massive selection of popular, rare and obscure Tarantula species plus selection of other exotic Invertebrates. Whether your looking for your first Pet Tarantula or some ...


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4,7

Excellent

TrustScore 4.5 sur 5

287 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(287)

30 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Such a shame ordered 3 tubs of fruit…

Such a shame ordered 3 tubs of fruit flys but one tub was mouldy and another looked empty no adult flies in tub and not hatched in the expected date on the tub ..just a shame as previous purchases was spot on

13 octobre 2023
Avis spontané
Logo de TheSpiderShop

Réponse de TheSpiderShop

Hi Terry, so sorry to hear of the issue, just wanted to check the replacement flies have arrived safe and well with you?

Noté 5 sur 5 étoiles

Well packed gd prices gd delivery

Well packed gd prices gd delivery and wow amazing mystery box I can tell someone looked at my order and picked what they thought I'd like based of the other bits I ordered as I didn't include a note to see what it be like :) wasn't any fillers like plants or substrate I got animals for my collection all new except for one which was my first ever spider I love for nostalgic reason. all animals were well and alive I'm very impressed really this place deserves more than 5 stars

28 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

The spider shop

Had a few t's from here always in good condition and beautiful could not be happier great service would recommend to everyone who wants everything t and more. So helpful and always there to answer any questions. The spider shop

6 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Can't fault them at all

Can't fault them at all, I've bought 4 tarantulas and all transactions have been perfect. Great shop and delivery has always been when they said it would.

7 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Placed an order on Thursday 17/08

Placed an order on Thursday 17/08/23 paid the £10 postage claimed to be for express delivery. And then nothing no communication (despite 2 onsite messages and 1 email) no delivery, no explanation at all. I would NOT recommend the supplier for anything at all, especially if you require a prompt service.
perhaps but money has been taken and the order did not arrive preferred date was set otherwise the order wouldn't have been completed now would it.

17 août 2023
Avis spontané
Logo de TheSpiderShop

Réponse de TheSpiderShop

During the checkout YOU selected an arrival of the 25th of August. We are on the 21st of August. Your emails to us where sent over the weekend outside of business hours.

Noté 5 sur 5 étoiles

Best place to go!

What can I say amazing company from delivery to opening up the parcel. Top quality products, slings came well packed (5 total) all looking well and in their new enclosure. Also received a free sling which was a bonus, will defiantly be ordering from TheSpiderShop again. Thank You!

8 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Bought my first T (sling T Sabulosum)…

Bought my first T (sling T Sabulosum) with them. The web site is very easy to use with excellent delivery options. Called today for some advice and the person I spoke to was friendly and knowledgeable. Definitely will be using again and will recommend to others

2 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service from the spider shop

To start off with I would like to say that the delivery service was excellent, very well packed and protected and handled and described with extreme quality and care.
My new addition, a beautiful green bottle blue tarantula. The shop was everything I expected and more.
I did hunt around at first and the reviews spoke for themselves, that's why I came to the spider shop, nothing but fabulous reviews and also checked them online and I am so so glad that I stuck with this shop.
I emailed the shop to let them know that the tarantula was doing great and settled in really well. I wasn't expecting a reply but I had one thanking me for the update and assured me that if I need any advice along the way then just to drop and email and they will help me.
Customer service at its finest.

If you are looking to get a spider or any other exotic pet then please look no further than the spider shop. You will recieve the greatest experience, outstanding communication and customer service.

19 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Best for Bugs

Ordered several times from here and everything has always been perfect. The livestock is very healthy and well packed, and I have NEVER had a dead on arrival. Will definitely be using again, many times I imagine.

22 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing place to order from

Order a mystery box and could not ask for more everything I got was healthy and in love with them all😊 definitely recommend

6 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect shop

Perfect shop, had a mistake on my order where they sent me more than I had ordered, when I emailed them to say I would pay for them they told me not to worry and keep the extras, they are also super quick to respond to any questions. This is now the only website I will use for all of my invertebrates

15 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Great site and customer services

All my questions before I ordered were answered. The delivery was great. And all my new spiders were delivered alive and healthy and I ordered 12 juvenile spiders on my order. A Balfouri communal ;)

22 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love the spider shop!

Absolutely love the spider shop! They have always been so helpful with me, I've ordered spiders from them a few times now and they are always delivered on time and packed so safely, of course, it is difficult to post a living animal, but each spider I have received has been absolutely fine, naturally they take about 12-24 hours to fully settle in but after this, they are happy and healthy babies! The staff are always super helpful as well, any special requests or questions and they are always happy to help! 10 out of 10, no... 11 out of10 haha! Happy spider shopping <3

22 juin 2023
Avis spontané
Noté 2 sur 5 étoiles

You use to be so good

You use to be so good . I wish you people would kick up your heals ! 2 accounts . My husband got me some candy millipedes one was missing . Then my Danish friends got some creatures from you a large order. Quite a few mantises died. The lids were flimsy & caves in & had no food w had complete flat bottoms from being starved. Also my Danish friends had a large rhino beetle completely missing! One large green beetle is so dead it has got holes in it & looks literally moth, eaten ! Please clean up your act & compensate my friends . Wish I knew how to place a photo in as I’d show you the moth eaten beetle 🪲 . Yours sincerely , Veronica

6 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Great company!!!

I ordered one Avatar millipede and it arrived healthy and active. I lived it! This company has a wide range of products and very helpful staff.

3 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

I have used this companyhave used this…

I have used this companyhave used this company for many years and never had any problems with them. Great service every time, and that goes double for the staff.they are also very knowledgeable and always willing help customers 10/10. Best spider shop in Britain. for many years and never had any problems with them. Great service every time, and that goes double for the staff.they are also very knowledgeable and always willing help customers 10/10. Best spider shop in Britain.

25 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

I've bought Tarantulas twice

I've bought Tarantulas twice
- one afew years back and one just very recent.. the communication is 100% from the team aswell as the packaging! My T didn't want to come out it looked so snug lol. Love this shop and awesome team I highly recommend them. Communication hands down is on point - thanks again!!

Ahdia

6 mai 2023
Avis spontané

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