TheSpiderShop Avis 

287
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After having a successful first year of keeping my first 5 tarantula slings (all Grammostola species), and after not purchasing any tarantulas during the summer, I decided to expand my colle... Voir plus

Noté 5 sur 5 étoiles

Absolute legends! When the scorpling belonging to the kids died, TSS absolutely saved the day! Most parents would swap out and replace goldfish and hamsters, in our house, we swap and replace inverts... Voir plus

Noté 5 sur 5 étoiles

Just received two absolutely stunning tarantulas from these guys and they look amazing. The customer service is fantastic and prices are very competitive. Would recommend and will be buying again soo... Voir plus

Noté 5 sur 5 étoiles

Received my livestock order today (5 spiders and some roaches). Everything was perfect, spiders were toasty warm and were very well packed with a heat pack, packing peanuts and in their own box i... Voir plus

À propos de l'entreprise

  1. Animaux

Informations provenant de diverses sources externes

The UKs leading specialist suppliers of Tarantulas and other Arachnids. We offer a massive selection of popular, rare and obscure Tarantula species plus selection of other exotic Invertebrates. Whether your looking for your first Pet Tarantula or some ...


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4,7

Excellent

TrustScore 4.5 sur 5

287 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(287)

30 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Brilliant shop

Brilliant shop, really care about there animals and customers, there website is always informative and they have an awesome selection.

16 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

My second order!

My second order from the spider shop arrived without any problems, all of the little spiders are perfect, they were shipped with care and well protected, If you are looking for somewhere to get tarantulas, scorpions and so many more interesting creatures you won’t be disappointed by ordering from here!

13 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Can't speak highly enough of whole team…

Has been my go to the entirity of my journey in overcoming my fear of bugs and have always had an awesome and ever changing stock of all types of insects and arachnids, at fair prices and communication has been great every order too. Can't speak highly enough of the whole team ☺️

15 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

I have ordered 5 Jumping Spiders from…

I have ordered 5 Jumping Spiders from them in total. They have all arrived in good health however when they use Parcel Force the spiders get held up an extra day but that is not down to the Spidershop that is down to Parcel Force. TSS have answered every message I have sent them with questions and queries and they even replaced a broken lid on a enclosure for me. One of my parcels did come with one of the starter enclosures missing but soon as I messaged them to state this they got a replacement sent out with a little goodwill gesture to make up for this fact. I am happy with the their service and wouldn’t hesitate to buy from them again as their prices are very reasonable.

5 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellence of The Spider Shop UK

Having recently ordered from The Spider Shop, I found their staff so helpful, efficient and knowledgeable of their livestock be it Scorpions, Tarantulas, True Spiders or so many other bugs and creepy-crawlies or other shelf products. The order was delivered on time and in fantastic condition. Super happy with the whole experience and that my spiders arrive safely.

18 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

I became aware of this company through…

I became aware of this company through my wife and it's fair to say that I'm very happy with them. Let's break down the various areas to help others who might be looking for recommendations and opinions.

Content - The range of species is considerable but each one is fully described with its own write-up that determined the species' preferences, difficulty level and likely temperament, and suitability to the level of experience. The range covers tarantulas, mantis, and other invertebrates and each species receives the same level of representation which makes choosing a species easy as the choice is based on well-presented facts.

Costs - Along with the wide range of species the range of prices means there s something for everyone.

Sundries - I've set this separately to include food, housing, and anything else related to the hobby, again there is a wide range of products to choose from at a fair price.

Ordering is a simple process with the ability right throughout to make amendments throughout.

Delivery is speedy and can be chosen to accommodate personal choice, I actually ordered a gift for my wife and delayed delivery by a couple of weeks to allow the gift to be received for our anniversary and this was handled without a problem. and, at no extra cost. Delivery is guaranteed before 1 pm delays are possible outside of their control the post is delayed in traffic but this has never been a problem for us I just mentioned it because there will always be someone whose delivery doesn't arrive until just after 1 pm and they will try blaming the company, all post is sent with a tracking number and as such is traceable throughout.

Although I've placed this last it should be the first thing I mentioned and that's communication.

Communication is superb they are always on hand to answer questions and/or advise and are always friendly and polite and a real pleasure to deal with.

As may be gathered from the above my wife and I are now regular customers and plan to continue to be until we finally run out of space.

28 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

If you're looking to buy your first…

If you're looking to buy your first spider whether it be a huntsman,jumping or tarantula the spider shop is second to none, wide selection of spiders and some inverts, and if needed they'll give you loads of advice on housing and feeding your new mini monster. Just received my Australian whistling spider, came with a heat pad for keeping it warm,and was well packaged, upon release it headed straight for its hide.

30 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Livestock order - Great job

Received my livestock order today (5 spiders and some roaches). Everything was perfect, spiders were toasty warm and were very well packed with a heat pack, packing peanuts and in their own box inside another well packed box.

Also extra star for well-behaved spiders who casually sauntered off into their burrows rather than bolting or refusing to leave their temporary tissue homes!

I can't rate the Spider Shop highly enough. Will definitely become a "regular".

2 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Definitely my first choice for buying…

Definitely my first choice for buying tarantulas and my other beasties, 1st class service and aftercare, caring knowledgeable people you can't go wrong. Easy online service with fast delivery and updates . Excellent all round.

26 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

10/10 Company will defiantly order again!!

I'm terrified of spiders but I decided its time to man up and to help with my fear I did months or research and decided to order the curly hair tarantula. Now on arrival the package was very secure everything arrived as expected so 10/10 on packaging and delivery. The tarantula is in perfect condition and its not even scary to be honest I'm more scared of the crickets than the tarantula :D The customer support is amazing I asked a lot of questions and the staff responded asap and helped me out So 10/10 amazing company will defiantly be ordering again soon.

21 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend.

I brought two Blue death feigning beetles from here, and the beetles are healthy and arrived very quickly.

28 novembre 2022
Avis spontané
Noté 2 sur 5 étoiles

Didn't claim back postage money when asked

Lovely products can't fault that, but when I asked for them to fill in a claims form to claim the postage money back as it took 7 days for me to receive my parcel (with livestock in) because they took it to the wrong depo and just left it there for 3/4 days 🤦‍♀️ he said "they make it nearly impossible". Parcel force were the ones that told me to go ahead and get spider shop to do a claims form done in the first place. £11 pound might not be a lot to some people but to me it is. I was actually going to put the money towards buying another enclosure from them but this put me off, I had to find a cheaper one elsewhere.

2 novembre 2022
Avis spontané
Logo de TheSpiderShop

Réponse de TheSpiderShop

Hi there, my apologies but is made very difficult by both Royal Mail and Parcel Force to claim this postage, however welcome to get in touch via email and sure we can sort something out for you

Thanks
Sam

Noté 5 sur 5 étoiles

Thank you

Got everything thing I ordered on the date arranged. The curly hair sling is such a joy. Have also ordered the adult tarantula kit. Plus some more tarantulas and enclosures. 5 out of 5. Couldn't ask for more. Wouldn't buy anywhere else.

17 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

my first scorpion order came as agreed…

my first scorpion order came as agreed , turned up healthy and well ,will definitely be ordering more at some point ,staff was very polite and helpful and i will certainly recommend this company to any one who is interested in exotics . thankyou spider shop

8 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

First spider shop order

First order from them, arrived on the day chosen, safely packed. My jumping spider settled in right away and the sling I ordered is healthy and active already eating. Very helpful customer service, will definitely be purchasing from them again.

2 novembre 2022
Avis spontané

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