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Noté 1 sur 5 étoiles

Firstly, I want to say the people here are very nice and I've graded with them several times. But with my most recent submission, it's been stuck in the final stage (post-grading) for 3 months... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great service made multiple submissions now and can say I will make many more in the future. The graded cards are returned packaged excellent.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paid a visit to the store and dealt with Joe who gave me an excellent customer service experience. The store looks great, is clean and has some very impressive cards and memorabilia on sale. Unfortuna... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

5 stars from me again. Never had anything but good customer service and full trust every time. Don't ever see the point going direct. I use the sub center for all my grading because the whole experien... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique d'objets à collectionner

Écrit par l'entreprise

We are the UK's leading middleman service and the official dealer for PSA, Beckett and CGC grading services. The only grading service in the UK to have a physical store that you can visit to drop off your submissions, collect your submissions, buy our TCG products, speak to the team or simply browse.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

146 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 30 % de ses avis négatifs

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4,3

Tous les avis

(146)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely amazing experience with the…

Absolutely amazing experience with the sub center they really are so professional friendly kind and accommodating! I flew over from Ireland just to visit and do business with the store and my flight was late and these guys stayed open for me long past there closing time .. the best experience and I’m so grateful 5stars can’t recommend these guys enough and they have the most amazing collection for great prices honestly pick here for your hobby needs

10 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

First and Probably last submission

Attended Megacon London back in January and had Mr Arita sign some cards live on the day. I noticed The sub center had a stand at the event so decided to submit my cards there and then. I let the guy on the stand guide my submission as I was a novice when it came to sending cards to PSA.

I went for the upgraded service and postage and he assured me this was the safest and quickest way as the process for metal cards was slightly different to regular cards. He said they had more than enough to submit in the January submission and I should realistically expect my cards back some time in march which I felt was fair.

After multiple emails with the team there I realise I've been lied to by either the guy on the day or the email team as my cards are still deep in the process at PSA and its approaching the end of April and 60 working days since I submitted them.

This has nothing to do with the new tariffs, the pause in submissions or anything other than the fact my cards weren't sent when I was told they would be and a 45 day turnaround is going to end up being nearly double that. Its really sad as one of the cards was earmarked as a birthday present which has come and gone and I have thousands and thousands worth of cards I would of submitted moving forward if this had been a good and trustworthy experience.

This is really poor considering i paid £35 a card and went for the upgraded postage etc all on the word of the guy working on the Stand...

25 janvier 2025
Avis spontané
Noté 3 sur 5 étoiles

Poor customer service

Customer service is non existent unfortunately but this is going to be the second time using so hopefully it works out.

17 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Great Service.

Sent my Cards off for grading for the 1st Time, like anyone when sending off cards that may be of value there is a bit of hesitation and worry that your cards are in good hands. However, Subcenter keeps you updated throughout the entire process and it was a 2 Month turn around for my cards to be graded, but they kept me updated every step of the way.

I'll definitely be using the Services again.

11 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing service from Dan and team

Amazing service from Dan and team at The Sub Center. You get updates on where your cards are in the process, fast delivery with the 'Express' option!
Amazing communication from The Sub Center. Cards were well looked after.
They have a cut off date for when they send the cards off to be graded. So get your cards in before but near the cut off date each month so you're not waiting longer!

4 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

first time I have got my cards graded

first time i have got my cards graded, sent via sub centre in november and have been brilliant all the way through the process, informing me on the stages, when received to even sending back to me once back in the UK straight away from beckett.
Will be using them again very soon.
Thank you

6 février 2025
Avis spontané
Noté 2 sur 5 étoiles

Good Service but way slower than others

Had a submission with them recently. The service itself is good and they handled my cards well. However it is unacceptably slow. I posted a review to Google about this and received an incredibly unprofessional reply. I sent cards and it took over three weeks for them to even send them to PSA after they arrived despite them hurrying people with deadlines. PSA took their usual timeframe and then once back with Sub Center it took more than another week before they sent them back out. Adding over a month to the process at more cost than going direct to PSA is unacceptable. Their reply was incredibly defensive and looking at other online posts, it's their normal behaviour. Their excuse is the volume but that's irrelevant. If you are getting high volume then you can afford to hire staff to process those orders. It's treating customers as numbers and there are plenty of other grading services out there that have a much more personal touch and will do the same job, only much quicker. As I said, the service itself is good and I was pleased with my grades but it's ridiculously slow and the response was unprofessional. Use someone more personable so you're not just treated like a number.

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

5 star service.

Can’t say anything bad about The Sub Center, sent ponchos and Mario/Lugis to be graded by Beckett, received the cards back 9 weeks later. Would definitely recommend them to anyone wanting their cards graded via a middleman in the UK. ⭐️⭐️⭐️⭐️⭐️

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience sending my first 12…

Amazing experience sending my first 12 cards with these and they came back much quicker than expected. Already sent another 15 in and hope for more psa 10s 🙏 Dan and the team are excellent at communicating and responding to any issues. Have already recommended to a friend and would recommend to anyone else

18 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Sent a game for WATA grading

Sent a game for WATA grading, was continually updated and had game returned in great time and very well packaged. Will be sending with these guys again!

17 janvier 2025
Avis spontané
Noté 3 sur 5 étoiles

Good service with tracking

Good service with tracking to be able to see where my card was in the process.

My only issue is that the card i sent for grading came back with whitening on the corners and edges that was not present when it was sent.

Not sure if this is due to how it was handled at the sub center or PSA but think i will just cut out the middleman in future so at least when my card comes back in a worse condition than it was sent I know it wasn’t the middleman

14 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend their service, super company for PSA grading.

Initially, I was hesitant to send my most valuable cards to a grading service, but I decided to place my trust in Dan and the Sub Center. Plus, with their own brick-and-mortar store, I felt reassured and confident in their reliability and trust.

Since then, I’ve submitted over 100 cards and have encountered no issues. I’ve received numerous updates throughout the process and always felt confident that my cards were in safe hands.

Dan and his team are exceptional, and I wouldn’t consider going anywhere else for grading. I highly recommend their service and am committed to using them for all my grading needs. I look forward to sending more cards to Dan and can only speak highly of the Sub Center.

12 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

The Sub center has been amazing

The Sub center has been amazing, every submission I have sent has been processed professionally with clarity and great communication. The staff have been helpful and knowledgeable, Josh is a star for being able to answer the few questions I have had during submitting.

I would definitely recommend The sub center to any collectors thinking about submitting to grading companies overseas!

Looking forward to my next return :)

3 septembre 2024
Avis spontané

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