Firstly, I want to say the people here are very nice and I've graded with them several times. But with my most recent submission, it's been stuck in the final stage (post-grading) for 3 months... Voir plus
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Firstly, I want to say the people here are very nice and I've graded with them several times. But with my most recent submission, it's been stuck in the final stage (post-grading) for 3 months... Voir plus
L'entreprise a répondu
A great service made multiple submissions now and can say I will make many more in the future. The graded cards are returned packaged excellent.
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Paid a visit to the store and dealt with Joe who gave me an excellent customer service experience. The store looks great, is clean and has some very impressive cards and memorabilia on sale. Unfortuna... Voir plus
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5 stars from me again. Never had anything but good customer service and full trust every time. Don't ever see the point going direct. I use the sub center for all my grading because the whole experien... Voir plus
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We are the UK's leading middleman service and the official dealer for PSA, Beckett and CGC grading services. The only grading service in the UK to have a physical store that you can visit to drop off your submissions, collect your submissions, buy our TCG products, speak to the team or simply browse.
132 High Street, Herne Bay, CT65JY, Kent, Royaume-Uni
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Brilliant service. Handed my card in at London card show in may to be sent for grading at PSA. I received it back today. I tracked my cards progress via thesubcenter website and also received email updates. Will definitely use thesubcenter again.
Been using them since it was just Dan by himself in his shed at home. Always been absolutely spot on with communication and whenever there was any issues (damage due to Royal Mail ) it was always sorted asap. Highly recommend to all my friends every time.
I’ve been using Sub Center now for a few years (was Dan’s Pokéstop).
I sent my most sentimental card in for my first submission! Which was handled perfectly, with great care and returned in same manner.
I’ve now submitted over 100 cards to date and have never had any problems.
The website is easy to navigate and Dan and co. Are really friendly and very responsive to any questions or queries to cards/orders.
I highly recommend. I won’t grade with anyone else. 100% trustworthy and great service
Really good experience. Recieved plenty of updates throughout the process and felt my cards were in safe hands. Will be using again. Thanks Dan and the team!
Best PSA and Beckett dealer in the UK by a country mile.
I would not trust anyone else with my cards
Great experience, always kept up to date with the process when sending to PSA, everything came back promptly, no complaints.
Really bad experience with Josher who first NO.1 "lost" my PRICELESS cards second NO.2 "lost" my containead order details FEARD NO.3 "found" an extra card THIS IS 170£ ORDER OF PRICELESS CARDS
Just received my graded card today and I’m made up, it didn’t quite hit the 10 I was expecting but that’s not down the sub centre,
I can not speak highly enough about this service, the price was fair, the communication and support was amazing.
I am extremely satisfied for a first time customer.
Thank you
Terrible nasty liar in charge called Dan beware of your valuables ! Some people they look out for others they couldn't care less if they tried
No issues with any of my submissions, happy with the service, staff have always been friendly and approachable and answered any questions I had.
Thanks!
Amazing service as always. Been apart of the box breaks since the start of the year and not had a problem! Amazing *****
Terrible service and the owner is a bully. Not recommended dans pokestop.
Really friendly staff
Good quality service
I would reccomend this shop to anyone who wants to grade their cards etc/has an interest in collectibles.
Cannot recommend. Cards were returned (eventually) but have zero trust in Dan, hence why waiting for them to be safely back with me before writing.
There was a conversation about WATA Games (Which sub center work with) and a discussion about an ongoing lawsuit. Myself (and i assume all others involved) were permanently banned from their groups and from contacting them.
It is massively well documented that WATA Games have been under investigation and sued for market manipulation, favourable self grading and collusion to sell their own graded copies at significantly higher amounts boosted by press releases / media coverage they pay for. This is objective fact and anybody reading this can easily see for themselves with a quick Google.
After looking for an alternative middleman service, it appears that Sub Center aren't the "Only" authorised UK dealer as is implied - there are others that PSA list themselves. Again, a bit shady.
Honestly cannot recommend a business happy to work with people like this, as well as those who will completely leave you in the dark due to an innocent discussion on Facebook.
Absolute sham, and a power trip from the owners to boot. I asked on the associated facebook group about using PSA or Ace Grading (Ace in the UK, which the sub center obviously don't middleman for). The question was literally just that. Almost immediately was banned for posting that.
Not the biggest issue, but then see my cards currently being dealt with by them have gone backwards with PSA and now my order number shows nothing on their site. Again, probably could be resolved by some simple comms but I then find out that I'm blocked from messaging their facebook page and have had requests denied to join the discord. Have sent an email to the shop but no response.
Absolutely would not recommend trusting your valuables with individuals who will completely cut you off at the slightest mention of other services. Complete lack of professionalism or maturity which aligns with some of the other 1 star reviews and scattered facebook posts. Do NOT be tricked into thinking they are the only official PSA grading middleman in the UK as they're not.
Been using the Sub Center for a couple years now and have had nothing but positive experiences. The team are extremely good at their job and Dan is always around to answer any questions I have, highly recommended
The team here are incredible and the service is second to none always have the best experience when using them, the turn around is always quicker in my experience.
Great job Dan and team 🔥🔥🔥🔥
I recently sent in an order to the Sub Center, which was marked as delivered on the Royal Mail website but with some exceptionally dodgy Proof of Delivery (through no fault at all of the Sub Center!)
I reached out to the Sub Center to determine whether the parcel had arrived, and when it was clear that it hadn't, Sophie and Dan went above and beyond to quickly resolve this issue. They were calm, kind and most importantly very quick to provide updates. The parcel was found within less than 24 hours and I was kept updated all throughout this process.
Despite it being too early to have received my submission back from PSA, I can already confidently say that I will be using The Sub Center again in the future, with confidence that any concerns or queries will be professionally dealt with. A massive thank you to all involved!
Easy to use website.
Fast turn around time.
Affordable rates.
Great customer service.
Dan and the team at the Sub Center is the place to go if you want booster packs and cards graded, the prices are competitive along with the confidence everything is in safe hands. The tracker is also a great way to check the progress on your orders. This is my 6th time using the company and look forward to sending off more!
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