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Lisez les avis des autres

Noté 1 sur 5 étoiles

Firstly, I want to say the people here are very nice and I've graded with them several times. But with my most recent submission, it's been stuck in the final stage (post-grading) for 3 months... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great service made multiple submissions now and can say I will make many more in the future. The graded cards are returned packaged excellent.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Paid a visit to the store and dealt with Joe who gave me an excellent customer service experience. The store looks great, is clean and has some very impressive cards and memorabilia on sale. Unfortuna... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

5 stars from me again. Never had anything but good customer service and full trust every time. Don't ever see the point going direct. I use the sub center for all my grading because the whole experien... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique d'objets à collectionner

Écrit par l'entreprise

We are the UK's leading middleman service and the official dealer for PSA, Beckett and CGC grading services. The only grading service in the UK to have a physical store that you can visit to drop off your submissions, collect your submissions, buy our TCG products, speak to the team or simply browse.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

146 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(146)

57 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Handed my card in at London card show in may to be sent for grading at PSA. I received it back today. I tracked my cards progress via thesubcenter website and also received email updates. Will definitely use thesubcenter again.

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Been using them since it was just Dan…

Been using them since it was just Dan by himself in his shed at home. Always been absolutely spot on with communication and whenever there was any issues (damage due to Royal Mail ) it was always sorted asap. Highly recommend to all my friends every time.

4 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I’ve been using Sub Center now for a…

I’ve been using Sub Center now for a few years (was Dan’s Pokéstop).
I sent my most sentimental card in for my first submission! Which was handled perfectly, with great care and returned in same manner.
I’ve now submitted over 100 cards to date and have never had any problems.

The website is easy to navigate and Dan and co. Are really friendly and very responsive to any questions or queries to cards/orders.

I highly recommend. I won’t grade with anyone else. 100% trustworthy and great service

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Really good experience

Really good experience. Recieved plenty of updates throughout the process and felt my cards were in safe hands. Will be using again. Thanks Dan and the team!

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience, always kept up to date with the process when sending to PSA, everything came back promptly, no complaints.

29 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Grade 10 service

Just received my graded card today and I’m made up, it didn’t quite hit the 10 I was expecting but that’s not down the sub centre,

I can not speak highly enough about this service, the price was fair, the communication and support was amazing.

I am extremely satisfied for a first time customer.

Thank you

18 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Really friendly staff

Really friendly staff
Good quality service
I would reccomend this shop to anyone who wants to grade their cards etc/has an interest in collectibles.

2 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Left in the dark, poor comms, work alongside businesses under investigation in the US

Cannot recommend. Cards were returned (eventually) but have zero trust in Dan, hence why waiting for them to be safely back with me before writing.

There was a conversation about WATA Games (Which sub center work with) and a discussion about an ongoing lawsuit. Myself (and i assume all others involved) were permanently banned from their groups and from contacting them.

It is massively well documented that WATA Games have been under investigation and sued for market manipulation, favourable self grading and collusion to sell their own graded copies at significantly higher amounts boosted by press releases / media coverage they pay for. This is objective fact and anybody reading this can easily see for themselves with a quick Google.

After looking for an alternative middleman service, it appears that Sub Center aren't the "Only" authorised UK dealer as is implied - there are others that PSA list themselves. Again, a bit shady.

Honestly cannot recommend a business happy to work with people like this, as well as those who will completely leave you in the dark due to an innocent discussion on Facebook.

5 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Blocked for mentioning another grading company on Facebook - order now "missing"

Absolute sham, and a power trip from the owners to boot. I asked on the associated facebook group about using PSA or Ace Grading (Ace in the UK, which the sub center obviously don't middleman for). The question was literally just that. Almost immediately was banned for posting that.

Not the biggest issue, but then see my cards currently being dealt with by them have gone backwards with PSA and now my order number shows nothing on their site. Again, probably could be resolved by some simple comms but I then find out that I'm blocked from messaging their facebook page and have had requests denied to join the discord. Have sent an email to the shop but no response.

Absolutely would not recommend trusting your valuables with individuals who will completely cut you off at the slightest mention of other services. Complete lack of professionalism or maturity which aligns with some of the other 1 star reviews and scattered facebook posts. Do NOT be tricked into thinking they are the only official PSA grading middleman in the UK as they're not.

28 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

11/10 service

Been using the Sub Center for a couple years now and have had nothing but positive experiences. The team are extremely good at their job and Dan is always around to answer any questions I have, highly recommended

14 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Incredible customer service

I recently sent in an order to the Sub Center, which was marked as delivered on the Royal Mail website but with some exceptionally dodgy Proof of Delivery (through no fault at all of the Sub Center!)

I reached out to the Sub Center to determine whether the parcel had arrived, and when it was clear that it hadn't, Sophie and Dan went above and beyond to quickly resolve this issue. They were calm, kind and most importantly very quick to provide updates. The parcel was found within less than 24 hours and I was kept updated all throughout this process.

Despite it being too early to have received my submission back from PSA, I can already confidently say that I will be using The Sub Center again in the future, with confidence that any concerns or queries will be professionally dealt with. A massive thank you to all involved!

27 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Booster Packs Grading

Dan and the team at the Sub Center is the place to go if you want booster packs and cards graded, the prices are competitive along with the confidence everything is in safe hands. The tracker is also a great way to check the progress on your orders. This is my 6th time using the company and look forward to sending off more!

24 février 2024
Avis spontané

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