Firstly, I want to say the people here are very nice and I've graded with them several times. But with my most recent submission, it's been stuck in the final stage (post-grading) for 3 months... Voir plus
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Firstly, I want to say the people here are very nice and I've graded with them several times. But with my most recent submission, it's been stuck in the final stage (post-grading) for 3 months... Voir plus
L'entreprise a répondu
A great service made multiple submissions now and can say I will make many more in the future. The graded cards are returned packaged excellent.
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Paid a visit to the store and dealt with Joe who gave me an excellent customer service experience. The store looks great, is clean and has some very impressive cards and memorabilia on sale. Unfortuna... Voir plus
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5 stars from me again. Never had anything but good customer service and full trust every time. Don't ever see the point going direct. I use the sub center for all my grading because the whole experien... Voir plus
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We are the UK's leading middleman service and the official dealer for PSA, Beckett and CGC grading services. The only grading service in the UK to have a physical store that you can visit to drop off your submissions, collect your submissions, buy our TCG products, speak to the team or simply browse.
132 High Street, Herne Bay, CT65JY, Kent, Royaume-Uni
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Amazing, very helpful staff,service is impeccable and great place to send you're collectables to be graded
I recently had the pleasure of engaging with the The Sub Center, and I must say, I was thoroughly impressed by every aspect of their operation. From the moment I reached out to them to the completion of the grading process, they demonstrated a level of trustworthiness, honesty, and attention to detail that is truly commendable.
One of the standout qualities of The Sub Center is their unwavering commitment to honesty. In an industry where trust can sometimes be hard to come by, The Sub Center shines brightly. Their transparent processes and clear communication instilled in me a sense of confidence from the get-go. I appreciated how they laid out all the information upfront, ensuring that there were no surprises along the way.
Speaking of communication, it was exemplary. The staff at The Sub Center were not only professional but also friendly and approachable. They were always available to address any questions or concerns I had, guiding me through the grading process with patience and expertise. This level of responsiveness made me feel valued as a customer and reassured me that my items were in good hands.
What truly sets The Sub Center apart, however, is the sense of community they foster. Beyond just being a service provider, they've cultivated a welcoming and inclusive environment where collectors can come together to share their passion for their hobby. Whether it's through online forums, social media engagement, or local events, The Sub Center goes above and beyond to connect with their clientele on a personal level.
In conclusion, my experience with The Sub Center was nothing short of exceptional. Their trustworthiness, honesty, good communication, attention to detail, friendly staff, and sense of community make them a standout choice for anyone in need of grading services. I wholeheartedly recommend them to fellow collectors without hesitation.
Really clear communication, everything thoroughly explained and also very quick to answer any queries. Would not go anywhere else.
The Sub Center has exceeded my expectations on all levels! From start to finish the team were friendly, helpful and most importantly very experienced. I was originally anxious about grading my cards, however the service was simple, and I was notified throughout the process with the ability to be able to track the status of my order. My cards were delivered back to me extremely well packaged and quicker than expected. I am excited to send my next submission. I highly recommend this company.

Réponse de The Sub Center
For my first time grading across the pond, I was very nervous, but the packaging process was explained well, the prices are very fair and the tracking offers peace of mind. Now I know the whole process I will be using again :)

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Shocking service destroyed over £600 worth of my signed limited edition funkopops took them 6 months of lies and excuses for them to finally pay for the damages but they barley covered what it costs me to have them signed and graded never mind all the time and effort in acquiring those specific signatures to top it off dan the owner threatens me with legal action a cease and desist for telling people about my shocking experience. I have all the messages emails and threats for proof if anyone would like them.
Amazing communication after failed service from another company. Would highly recommend the service.

Réponse de The Sub Center
Really straight forward to submit your cards, clear instructions and everything at the Sub Center end is super swift. You need a bit of patience whilst they are across the pond, but that's to be expected and beyond anyone's control. Really happy with the service, will use again and recommend to others. Also the community support it awesome! Thanks again!

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If you are wanting to grade your cards with Becketts or psa ect.. look no further as your cards will be in good hands with the sub center amazing service from start to finish

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Better than all of the rest!
I’ve submitted lots of cards and have had the same amazing experience each time!
100% trust when my cards are with them!

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This is the second time i have used The Sub Centre to submit my collectables for grading and the results have been excellent every time. The website is very informative on how to package and send your cards and what happens during the grading process, with order tracking tools on the website offers peace of mind knowing you can track your collectables at anytime during the process. Upon receiving my cards back today they were amazingly well packaged to ensure everything got back to me safely. I will most definitely be using the The Sub Centre again in the near future. Thanks once again :D

Réponse de The Sub Center
Fantastic service from the sub center team, wouldn't use anyone else as a middle man, they make it so easy & everything is very clear on their website

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Used these services as was a bit unsure of what to do myself. Hassle free and great price. The community is also awesome!! Make sure you read all the T&Cs so you don't have false expectations for anything :)

Réponse de The Sub Center
Dan and his team are fantastic at what they do. The customer service is incredibly quick and helpful, they have a tremendous facebook page that is constantly keeping people up to date with things going on in the grading world, cut off dates for returns and most importantly, how to send cards off to be graded. Everything is clearly explained and if you every have any questions, they'll always do their best to answer them.
I look forward to sending more cards away to be grade with Dan and can only say fantastic things about the Sub Center.

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Came all the way down From London to drop off, and collect submissions. These guys are the best in the business.

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Used the Sub Center 3 times so far and each time has gone smoothly. I wouldn't use anywhere else to grade my cards with the big 3 US grading companies. My advice if you use this service would be to have patience, kick back and relax in the knowledge that your cards are in safe hands.

Réponse de The Sub Center
Total legends at sub Center would recommend them to anyone who wants to get there cards graded

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Used there services couple of times now, very quick on responding to any questions or issues, prices are more than fair (if not too cheap) concidering where cards are sent for grading. All around an amazing company and the community is top notch, timescales are clearly stated and accurate. Would 100% reccomend people use the sub center for all your grading needs A++++ service.

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Amazing service and always answers any questions asked.

Réponse de The Sub Center
Been using Dan and the Sub Center for 2 years now and never an issue.
Yes, we all want our cards back tomorrow but generally, when using faster services, they come back. If you don't have patience, don't use bulk.
But the service is top notch! If anyone has any complaints, it's usually via misunderstanding or lack of knowledge/patience.

Réponse de The Sub Center
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