Absolutely amazing service. Popped in with a question and got a full review with Siaysha who was so helpful and patient and even ended up saving me money. Something I normally dread was turned into su... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement13 Cameron Walk, Metro Centre, NE11 9YR Gateshead, North, GB
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Lisez les avis des autres
⭐⭐⭐⭐⭐ Absolutely fantastic customer service from Siaysha from start to finish. I’m currently upgrading my contract with Three, and the member of staff who helped me was brilliant throughout t... Voir plus
L'entreprise a répondu
Really impressed with the service and couldn’t be happier with the deal I ended up with. I was helped by a gentleman named Nasim. From his first greeting I knew he was a wam soul. His patience knew no... Voir plus
L'entreprise a répondu
Siaysha served me today and was great experience it was updating my phone. She explained everything clearly including price, warranty and any extras she’s offered. Once I was set up Siaysha phoned cus... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Gateshead Metro Centre
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
13 Cameron Walk, Metro Centre, NE11 9YR, Gateshead, North, Royaume-Uni
- 01914608825
4,9
Excellent
207 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Siaysha has been amazing,she has…
Siaysha has been amazing,she has explained everything and made everything so clear , can't praise her enough
23 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Derrick, you’ve just made our day! 🎉 We’re glad to hear your experience with Siaysha was excellent, and your feedback truly means a lot to us. - Three Social Media Team
Emmanual could nor have helped me…
Emmanual could nor have helped me anymore than he did, he went above and beyond every single step of the way, I did come across a few obstacles on the way in trying to upgrade my contract. I am so pleased hw helped me with this as he did absolutely everything in his power to help me. 100 & I could not have asked anymore from him. Thank you Emmanuel!
22 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Thank you, Amanda, for the amazing 5⭐ review. We’re delighted to hear Emmanuel offered outstanding support and stayed committed to helping you through every stage.
Three Social Media Team
Thankyou Terry and Phil for the…
Thankyou Terry and Phil for the excellent service on my new SIM cards for the family.I Appreciate both your time and effort. highly recommend three to anyone looking for good service.
22 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Niko, it's fantastic that Terry and Phil provided top-tier care while setting up your household connection, and knowing you'd share your positive experience with others means so much to us. — Three Social Media Team
5 star service
Jake took his time and helped me find a great deal that suits my needs perfectly.
22 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Christine! Thanks for your feedback, Jake always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Susan, we’re thrilled Emmanuel delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.
Three Social Media Team
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Juan 😊 We appreciate you sharing this! So glad to hear Fahim looked after you so well and got everything sorted in no time. — Three Social Media Team
Fahim was brilliant got me a new I…
Fahim was brilliant got me a new I phone 17 pro max with a great deal
21 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Thank you for sharing your experience, Sajdi! We're absolutely thrilled to hear that Fahim provided such exceptional service and secured a fantastic offer on your upgrade. Enjoy your incredible new device on our network! 🥰- Three Social Media Team
Excellent service
Jake was very helpful, patient and friendly helping us find the best deal for both broadband and sim
20 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Sanghya,we're delighted Jake helped you secure the perfect broadband plan and provided brilliant assistance. Thanks for sharing this fantastic 5⭐ review!
Three Social Media Team
Fahim was very helpful and sorted me…
Fahim was very helpful and sorted me out a new deal on contract
20 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Thanks for the great review, Shayyan! We’re thrilled to hear you got a new contract with fantastic support from Fahim. – Three Social Media Team
The lad who sorted mine and my partners…
The lad who sorted mine and my partners new deals couldn’t do enough for us, Fahim was his name. Well mannered and tried everything to hand craft a new deal that suited us and our budgets. Great customer service and an asset to the team.
19 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Matthew. It is fantastic to hear how well Fahim looked after both you and your partner today. Having someone take the time to tailor options that fit your budget perfectly makes all the difference, and we are glad his polite approach stood out. Thank you for sharing your experience and highlighting his support.— Three Social Media Team
Nasim and Fahim are two brilliant…
Nasim and Fahim are two brilliant customer advisors who are very friendly and professional. Both made the 3 customer service 5 * I would definitely would shop here again.
16 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi, Andrew! We're absolutely thrilled to hear about the incredible service you received from Nasim and Fahim. Our team always aims to blend a warm, friendly welcome with top-tier professionalism, so it's fantastic to know they both hit the mark for you. 🥰 - Three Social Media Team
Emmanuel was fantastic
Emmanuel was fantastic. Very thorough & sorted out phones out perfectly. Thank you so much!
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Sarah, thanks for your glowing 5⭐ review! We’re happy to know Emmanuel delivered careful guidance and handled your device concerns effortlessly.
— Three Social Media Team
Réponse de Three UK - 3Store Gateshead Metro Centre
We appreciate your feedback, Sayed. It’s fantastic to hear Terry handled your visit so well and left such a strong impression.
– Three Social Media Team
Fahim was friendly helpful and was…
Fahim was friendly helpful and was patient with me and done what I wanted and got a really good deal
Thank you
3 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Karen, we are absolutely delighted by this feedback! Fahim was brilliant at taking his time to understand your needs and ensuring you walked away with a brilliant package.— Three Social Media Team
We went in for info and possible…
We went in for info and possible products for someone moving out and Terry was very helpful.
2 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Awesome, Gordon! We’re glad Terry was able to support you with everything you needed. Thank you for your feedback! 🙌 – Three Social Media Team
he was a extremely helpful couldn’t…
he was a extremely helpful couldn’t thank him enough for all his help and actually explaining what i was signing up for
thank you so much for all your help a am so greatful
30 juin 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Thanks for this fantastic review, Sophie! 😊 We’re thrilled to hear one of our team member provided excellent support and guided you throughout. – Three Social Media Team
Réponse de Three UK - 3Store Gateshead Metro Centre
Hello there, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! – Three Social Media Team
Good service
Call me back after a discrepancy on the costs and sorted it immediately great job
26 juin 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi there! 🙌 Awesome to hear the team got back to you quickly and sorted the cost issue right away. Love that it was handled so smoothly. Thank you so much for the 5 ⭐ review! ⭐
Really great customer service and…
Really great customer service and expert advice and support from Phil and Emmanuel. Thank you very much.
24 juin 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Amazing to hear! We’re glad to know Phil and Emmanuel provided the help you needed. Thanks for the kind words! 🌟 – Three Social Media Team
Fantastic service
23 juin 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Lesley, Thank you for reaching out. We are absolutely thrilled to hear that you had such a wonderful experience with us.— Three Social Media Team
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