Absolutely amazing service. Popped in with a question and got a full review with Siaysha who was so helpful and patient and even ended up saving me money. Something I normally dread was turned into su... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement13 Cameron Walk, Metro Centre, NE11 9YR Gateshead, North, GB
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Lisez les avis des autres
⭐⭐⭐⭐⭐ Absolutely fantastic customer service from Siaysha from start to finish. I’m currently upgrading my contract with Three, and the member of staff who helped me was brilliant throughout t... Voir plus
L'entreprise a répondu
Really impressed with the service and couldn’t be happier with the deal I ended up with. I was helped by a gentleman named Nasim. From his first greeting I knew he was a wam soul. His patience knew no... Voir plus
L'entreprise a répondu
Siaysha served me today and was great experience it was updating my phone. She explained everything clearly including price, warranty and any extras she’s offered. Once I was set up Siaysha phoned cus... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Gateshead Metro Centre
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
13 Cameron Walk, Metro Centre, NE11 9YR, Gateshead, North, Royaume-Uni
- 01914608825
4,9
Excellent
207 avis
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Fahim Three Gateshead store
I visited the Three Gateshead store and Fahim was fantastic. Solved my issues and got me a great deal on Business for 10 unlimited Sims at a unreal price. Fahim is my go to guy from now on!
22 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi there, it’s great to hear Fahim at the Gateshead store was able to resolve everything and support your business with 10 unlimited SIMs at a great price point. -Kishan
Thanks Terry
Thanks Terry, you seem like a sound guy and got is 2 sims for 18 pounds a month.
22 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Thank you, Daniel. We appreciate your feedback and glad Terry helped you get a deal you’re happy with. -Suhaas
Saisha, perfection personified
I have worked in customer service worldwide.
Saisha should not be dealing with customers, she should be teaching everyone else how to deal with customers.
Perfection personified.
21 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
That’s incredible, Bob! 🌟 We’re thrilled Saisha set such a high bar and delivered an experience that truly stands apart. Your kind words encourage us to keep striving for excellence every day 🎉 -Arvind
Emmanuel was the most helpful member of…
Emmanuel was the most helpful member of three we have ever dealt with.
He should have more money and extra holidays and tea breaks
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Karl, this is great to hear! 🎉 So glad Emmanuel could help and get you some extra savings along the way. Thanks for sharing your experience with us. -Neha
Made it very painless to achieve what I…
Made it very painless to achieve what I wanted in store
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
You've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Siayish was brilliant
QSiayish was brilliant. She sorted all my problems out getting started with my switch from Virgin to Three and she helped my BRother with his Three phone while we were there. Then to top it all she arranged for us both to get refer a friend money off too! Oldies like us need more helpful young experts like Siayisha.
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hello Barbara! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. -Neha
Nasim was such a good help helping me…
Nasim was such a good help helping me pick a new phone , very patient and explained everything..highly recommend
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Denise, your kind words mean a great deal. Nasim is thrilled his support made everything easy and reassuring for you. Thank you for recognising his efforts. -Manavata
5 star service
I had a few contracts that needing sorting out and Jake took his time to find me great prices and offered great service. Would highly recommend.
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Thanks a ton, Sonia! 🎉 We’re so glad everything went perfectly with Jake, and see you soon! 🥰 -Kashish
Fahim was brilliant he helped me with…
Fahim was brilliant he helped me with setting up my new phone and he took his time and really took care of me
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Louise, thank you for the fantastic 5⭐ review. We’re delighted to hear that Fahim provided such attentive support and made your move to the new device smooth and stress‑free. -Maryalex
Fahim was really helpful he got me a…
Fahim was really helpful he got me a deal on my new phone and set it up for thanks
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Woohoo 🎉 John, your shout-out for Fahim lights up our day! Knowing you received stellar guidance with your phone deal and set up brings a huge smile, and we hope you enjoy your new device 🚀 -Arvind
Fantastic service today from phill…
Fantastic service today from phill thanks so much
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey Jane, that’s brilliant! We’re thrilled to hear that Phill made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Réponse de Three UK - 3Store Gateshead Metro Centre
Boom 💥 Susan, your shout-out for Phil is stellar and we are delighted that a fantastic device offer was secured for you 💫 -Arvind
Fahim was really good he sorted me a…
Fahim was really good he sorted me a nice deal for my sim thank you
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hey John, we love this feedback! Fahim’s excellent service is what makes customers happy 💕 Thanks for the 5⭐ rating. -Ayesha
Réponse de Three UK - 3Store Gateshead Metro Centre
Absolutely fabulous, Sarah! We’re glad Emmanuel was such a great support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Emmanuel served me and was incredible…
Emmanuel served me and was incredible clear when explaining options and prices
15 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Great to see comments like yours, Zack. Emmanuel’s clarity and patience while walking you through the choices and costs really shines through in your experience. -Manavata
Jake waa fantastic
Jake waa fantastic, he got me a great deal on mt phone and helped me set it up
14 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Laura. We’re delighted to hear you felt welcomed and safe in our store, and that Jake could offer you the best deals. Your kind words mean a lot to us. ☺️ -Prabhjeet
Terry was fantastic
Terry was fantastic, set my phone up and done everything for me in store. Great welcoming service with a smile. Thanks again mate
14 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi David, we're pleased to hear about the warm welcome you received. It sounds like Terry provided top-tier support to ensure your device was ready to use before you left the shop. -Kishan
Thank you Fahim
Thank you Fahim. Good lad. I took out a new tablet for me and my wife. Made it very enjoyable. Only bad thing is he supports Manchester United.
13 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi there, thanks for sharing this. It’s great to hear Fahim made the process of getting tablets for you and your wife such an enjoyable one, and looked after everything so smoothly. We’ll let him off the football allegiance this time 😉 -Shivam
Contract set up
We were served by fahim today, great service and well looked after. Got a sim only contract for a very reasonable price. Thanks!
13 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Amy. It is great to hear that Fahim provided such attentive service during your visit today. We are pleased that we could help you secure a new connection at a price that works well for you. -Kishan
Tue experience with Emmanuel today was…
Tue experience with Emmanuel today was absolutely incredible. He was really kind and helpful with all the contracts he spoke clearly about everything. He made it really easy to understand what was going on. If you ever come to three in metro center u have to come to Emmanuel
13 mai 2026
Avis spontané
Réponse de Three UK - 3Store Gateshead Metro Centre
Hi Kamal, thanks for sharing this with us. It’s great to hear your visit to our Metro Centre store was such a positive one, and that Emmanuel took the time to explain everything clearly and make things easy to follow. We really appreciate you highlighting his support. -Shivam
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