Three UK - 3Store Gateshead Metro Centre Avis 

233
•
TrustScore 5 sur 5

4,9

13 Cameron Walk, Metro Centre, NE11 9YR Gateshead, North, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wanted to change our Broadband and was advised to speak to Siaysha . Absolutely amazing young lady , very knowledgeable, kind and caring . Her product information was the best I have ever come across... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service by Fahim and the team (Phil and Richard). Supported me in buying 5G hub and providing the best deal they can. Along with switching my accounts from other network providers... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nasim was absolutely brilliant and provided excellent customer service. He was friendly, patient and really helpful throughout, taking the time to explain everything clearly and making the whole proce... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really impressed with the service and couldn’t be happier with the deal I ended up with. I was helped by a gentleman named Nasim. From his first greeting I knew he was a wam soul. His patience knew no... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Gateshead Metro Centre

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • 13 Cameron Walk, Metro Centre, NE11 9YR, Gateshead, North, Royaume-Uni

  • 01914608825

4,9

Excellent

TrustScore 5 sur 5

233 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(233)

34 024 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fahim was friendly helpful and was…

Fahim was friendly helpful and was patient with me and done what I wanted and got a really good deal

Thank you

3 juillet 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi Karen, we are absolutely delighted by this feedback! Fahim was brilliant at taking his time to understand your needs and ensuring you walked away with a brilliant package.— Three Social Media Team

Noté 5 sur 5 étoiles

We went in for info and possible…

We went in for info and possible products for someone moving out and Terry was very helpful.

2 juillet 2026
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Réponse de Three UK - 3Store Gateshead Metro Centre

Awesome, Gordon! We’re glad Terry was able to support you with everything you needed. Thank you for your feedback! 🙌 – Three Social Media Team

Noté 5 sur 5 étoiles

he was a extremely helpful couldn’t…

he was a extremely helpful couldn’t thank him enough for all his help and actually explaining what i was signing up for
thank you so much for all your help a am so greatful

30 juin 2026
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Réponse de Three UK - 3Store Gateshead Metro Centre

Thanks for this fantastic review, Sophie! 😊 We’re thrilled to hear one of our team member provided excellent support and guided you throughout. – Three Social Media Team

Noté 5 sur 5 étoiles

Good service

Call me back after a discrepancy on the costs and sorted it immediately great job

26 juin 2026
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi there! 🙌 Awesome to hear the team got back to you quickly and sorted the cost issue right away. Love that it was handled so smoothly. Thank you so much for the 5 ⭐ review! ⭐

Noté 5 sur 5 étoiles

Really great customer service and…

Really great customer service and expert advice and support from Phil and Emmanuel. Thank you very much.

24 juin 2026
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Réponse de Three UK - 3Store Gateshead Metro Centre

Amazing to hear! We’re glad to know Phil and Emmanuel provided the help you needed. Thanks for the kind words! 🌟 – Three Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

23 juin 2026
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi Lesley, Thank you for reaching out. We are absolutely thrilled to hear that you had such a wonderful experience with us.— Three Social Media Team

Noté 5 sur 5 étoiles

Thanks for help Nasim

14 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Thanks a ton for your review, Alena! Nasim really nailed it, and we look forward to serving you again. ☺️ -Kashish

Noté 5 sur 5 étoiles

Exelent service

Exelent service, perfect comunication , best deal for today , many thanks Nasim

14 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Thanks a ton for your review, Arturas! 🎉Nasim really nailed it, and we look forward to serving you again. ☺️ -Kashish

Noté 5 sur 5 étoiles

Fahim was very helpful and made the…

Fahim was very helpful and made the process very easy and helped me find what I needed. Great customer service overall. Thank you

13 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi Stephen, thank you for sharing this. It’s great to hear how well Fahim supported you, it sounds like he made everything clear, straightforward, and genuinely helpful. 😇 -Prabhjeet

Noté 5 sur 5 étoiles

Brilliant thanks

Brilliant thanks, Fahim 👍

13 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi Andrew, thank you for your feedback. We are pleased to hear that Fahim provided you with such an outstanding experience. -Kishan

Noté 5 sur 5 étoiles

Had a great visit to the three store…

Had a great visit to the three store metrocentre. Terry was very patient and gave us a great deal. Thanks again.

12 juin 2026
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi there. Thank you for sharing your experience. We are glad to hear that Terry at our Metrocentre branch was patient and helped you find a great package during your visit. -Shivam

Noté 5 sur 5 étoiles

Great service

Jake was very helpful and got a great deal on my sim.

11 juin 2026
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi Pauline, it is wonderful that Jake delivered fantastic assistance and secured a top-tier package for your contract. -Kishan

Noté 5 sur 5 étoiles

Very helpful and approachable

Very helpful and approachable. Helped with all needs great offers got me the best deal

10 juin 2026
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi Samantha, it’s great to know the support you received felt welcoming and attentive, helping you find options that suited you well and resulted in a strong outcome. -Kishan

Noté 5 sur 5 étoiles

Fahim and Phil were fantastic in…

Fahim and Phil were fantastic in helping me set up my new home broadband box. They are a asset to threw

10/10

10 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Thank you for your kind words, Ernie. We’re pleased to hear Fahim and Phil delivered the support you expected. 🌟 -Veronica

Noté 5 sur 5 étoiles

Brilliant service by Terry thanks

Brilliant service by Terry thanks

9 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Thank you for the amazing review! We’re so pleased you had a fabulous experience with Terry. 😊 -Veronica

Noté 5 sur 5 étoiles

Terry was fantastic with his knowledge…

Terry was fantastic with his knowledge and customer service, he is probably the best person I've ever met in any customer service role

9 juin 2026
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hey Danny! 🌷We’re thrilled to know Terry made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish

Noté 5 sur 5 étoiles

Went in

Went in , got sorted All Good!!!!

4 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi, David, We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ - VodafoneThree Social Media Team

Noté 5 sur 5 étoiles

Siaysha was extremelly helpful and I…

Siaysha was extremelly helpful and I felt fully at ease with her, I would definitely recommend 3 in the metrocentre for a fab experience, thank you.

2 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Thank you for your feedback, Edna! We’re so glad to hear Siaysha took excellent care of you at our Metrocentre branch. ✨ -Veronica

Noté 5 sur 5 étoiles

Today I visit the shop as I couldn't…

Today I visit the shop as I couldn't access my emails. Nasim who works there was very helpful to sort out my problems and and also he advised me with my outdated contract.
Very polite, polite and knowledgeable.

1 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Gateshead Metro Centre

Hi Monika,
Nasim will be so pleased to know he helped you with your emails and contract update. Really appreciate you sharing this. 😃 -Ayesha

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