I was having an issue with my account that had to be resolved in store. I was seen by Corey who was extremely knowledgeable of the 3 systems and managed to get my account accessible to once again. Gre... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 53, Braehead Shopping Centre, G51 4BN Glasgow, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... Voir plus
L'entreprise a répondu
I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... Voir plus
L'entreprise a répondu
Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Glasgow (Braehead)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, Royaume-Uni
- 01418861919
4,9
Excellent
180 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Emily @ braehead store was really…
Emily @ braehead store was really helpful sorting my plan and identifying a charge I had unknowingly subscribed to via apple.
31 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for your 5 ⭐ review, Caroline, and it's lovely to hear that you enjoyed great customer service from Emily during your store visit. We appreciate you taking the time to share this with us, and wish you a Happy New Year 🎊. -Michael
Braehead store
Pradeep at the braehead store was great, helped us sort an issue with a SIM card for iPad quickly.
28 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi Holly, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great experience instore
I came into the shop and went over 5 different contracts updated 3 of them walked out with a new phone my customer advisor was very knowledgeable (Corey) he then transfered all my stuff across to the new device. Very happy with the service.
16 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for the fantastic 5⭐ review, Michael! We truly appreciate you sharing your experience, and it’s wonderful to hear that Corey provided you with outstanding care. -Neha
iPhone 17 pro max
Corey was a very pleasant young man. Very transparent with the sale. I would highly recommend anyone to come to him and feel free to ask him any questions.
13 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
We're delighted you felt comfortable and cared for by Corey, and that you were satisfied with your purchase. Thank you, Jo :) -Scott
Rachel in-store was superb
Rachel in-store was superb! She sorted my problem quickly and I was impressed with her customer service skills. She's definitely a star!
10 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Corey was great
Corey was great, was very understanding and patient . Helped me get a new phone for my birthday.
10 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Rita. We really appreciate you taking the time to send this over to us! Great work Corey 🎉 -Jade
Phone upgrade
I was served by a very knowledgeable sales person, Luke. He helped me to upgrade my phone and transferred all data.
5 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Had a rather complicated issue
Had a rather complicated issue, and Pardeep went above and beyond to assist. Got it all sorted. Highly appreciated and Highly recommend
4 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi Craig, thanks for leaving this feedback about Corey, we'll for sure get this passed on! -John
Andrea from customer service at three…
Andrea from customer service at three store Breahead was so helpful and patient with me .thank you so much
23 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Meghan was very helpful in sorting out…
Meghan was very helpful in sorting out my phone and broadband
Excellent customer service
17 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
That's super, Kirstie. We're glad Meghan could help :) -Scott
Clearly explained everything
Clearly explained everything. Great customer service by Andrea that made my day. She was super helpful and cool.
14 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Knowledgeable helpful friendly
Emily was very knowledgeable helpful friendly and customer focused. She and her managers customer care kept me with Three for a further 2 years and I'll most likely go back to buy a new phone in 3 weeks.
12 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for your feedback, Ray, and it's lovely to hear that you enjoyed great customer service from Emily and the team. We appreciate you taking the time to share this with us. -Michael
Emily was very helpfull and calm as i…
Emily was very helpfull and calm as i had an disabilaty
11 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Fiona. We really do appreciate you taking the time to send this over! Great work Emily 🎉 -Jade
Very good service.
Very good service.
Pardeep was helpful and pleasant.
He helped me with all my issues.
11 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for this fantastic 5⭐ review, Gary. We really do appreciate it! Have a great day 😊 -Jade
Was in the shop at braehead for nearly…
Was in the shop at braehead for nearly 3hrs . Luke the assistant dealing with our contracts was great all the way through . Explained all deals available and our best options
10 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for this fantastic 5⭐ review, Craig. We appreciate you taking the time to send this over! Well done Luke 🎉 -Jade
Réponse de Three UK - 3Store Glasgow (Braehead)
That's high praise, Trevor, thank you very much. We're grateful you feel that way :) -Scott
First class experience Andrea is a…
First class experience Andrea is a credit to the company
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, John. We really do appreciate you taking the time to send this over! Well done Andrea 🎉 -Jade
I went into store as i was having…
I went into store as i was having issues with my bill , andrea explained everything clearly and efficently. Amazing service .
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for this amazing 5⭐ review, Jaye. We really do appreciate you taking the time to send this over! Well done Andrea 🎉 -Jade
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.