Jake was beyond helpful nothing was too much trouble. He made the whole experience simple and easy Jake took the time to find me the right plan to suit my needs . Explaining all the technical lingo... Voir plus
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Lisez les avis des autres
Josh has been amazing with his technical knowledge and his professionalism throughout our experience. I would recommend him to anyone who is looking for a new phone or sim. He’s a top lad
L'entreprise a répondu
Sam at the mall store made our visit easy and straightforward. Very friendly and knowledgeable and answered all our questions happily. Purchased two new phones. Great customer service 🌟
L'entreprise a répondu
Sam was incredible ! We saved money, got new plans, closed down an account we couldn’t access . Brilliant 5 star service with Sam who went through everything with total respect for our “elderly” appro... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Plymouth
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, Royaume-Uni
- 01752664058
4,8
Excellent
94 avis
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Went in to get a sim replacement
Went in to get a sim replacement, dealt with Sam we was brilliant and got the job done
2 août 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Wow, George! 🎉 It’s wonderful to hear that Sam made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! – Three Social Media Team
Sam was wonderful extremely helpful
1 août 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Thanks for sharing, 🎉 Kerry! Sam clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Sam is the man!!!
I've spoken to Sam, one of the best advisors ever about a transfer which I couldn't do on my new phone and he was absolutely amazing and very eager to help me out. I'd like everyone was that helpful when I ever needed help.
30 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Hi Nicolae, it’s brilliant to hear Sam made such a positive impression. Thanks for recognising the care and dedication he showed while helping you with your phone transfer. — Three Social Media Team
Sam was absolutely amazing
Sam was absolutely amazing, understanding and 10/10 customer service.
23 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Hi Jaiden, it’s great to know Sam was so helpful and made the process feel easy for you – Three Social Media Team
Sitting down with Jordan I was thinking…
Sitting down with Jordan I was thinking of upgrading my IPhone 14 to an IPhone 16 as I am 6 months off end of contract. The phone had been struggling since the latest IOS 26.5 upgrade to which it somehow no longer recognized the camera any more. I was convinced that this was a software issue but Apple 🍎 disagreed. However both Josh and Jordan of 3 concurred with me and the latter was able to find a bug fix upgrade of IOS 26.5.2 and get presto the camera came back to life again. I can’t recommend the 3 Plymouth Store enough they are amazing 🤩. I will now wait and upgrade in my own time when arguably a better deal could await me in September or December. I’m so grateful to Jordan and the rest of the team for helping me out of a sticky situation. High fives all round!! X 🤩❤️😀🙌🙏
10 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Hey there, thank you for your great review. We're absolutely delighted to hear about your incredible visit to our Plymouth store. It is fantastic that Jordan and Josh could investigate the software issue, apply the right fix, and get your phone working perfectly again. 😇 - Three Social Media Team
Josh was amazing
Josh was amazing, I dealt with many 3 before they are alla helpful but Josh made the job a lot easy and showed me all the tricks including the after sale service.
5 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
That’s impressive, Waleed 🎯 We’re delighted Josh’s expertise went above and beyond, offering valuable guidance and continued support that made a real difference 😊
- Three Social Media Team
A software update crashed my son’s SIM…
A software update crashed my son’s SIM card, all sorted out quickly by Jordan. Thanks.
12 juin 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Thanks for the 5⭐ rating, James. We are glad to know that Jordan restored your son's SIM after the update issue.
– Three Social Media Team
Jess in the Plymouth Branch was…
Jess in the Plymouth Branch was brilliant. A real credit to Three. Thankyou
13 juin 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Your shout‑out is WOW ✨ Helen. Jess in Plymouth delivered such standout support that clearly reflects the high standards we aim for. Wishing you more reasons to smile today 😊 -Arvind
The team were helpful and helped set up…
The team were helpful and helped set up my phone perfectly. Really great help as I was nervous getting a new phone. Thanks Ollie and Three Plymouth,YNWA
10 juin 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Thank you for sharing your experience, Richard. We’re pleased to hear that Ollie and the Plymouth team supported you so well during your phone setup. 😊 -Veronica
Réponse de Three UK - 3Store Plymouth
Hi Elena! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Perfect!
Maddi was an absolute gem helping me get my new phone within my budget.
Absolutely fantastic service and support!
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Hey Svenja, thanks for sharing this 🎯 We’re really pleased that Maddi’s support made your experience a great one and helped you find the right phone. Enjoy your new device 😊 -Neha
Jordan was very helpful and sorted all…
Jordan was very helpful and sorted all the transfer a colleague failed to do so, much pleasure dealing with him
25 mai 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Hi Terri, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Jordan. -Prabhjeet
Big shoutout to Jake at the store…
Big shoutout to Jake at the plymouth city centre three store today! He was super helpful and friendly during my phone upgrade. Left a very happy customer! 📱😊 #Upgrade #CustomerService #Happiness
23 mai 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Yay, Clare 🎉 We’re thrilled Jake made your upgrade flow smoothly and left you walking away happy from the Plymouth store. Here’s to many more great experiences ahead 💙 -Arvind
I was served by Jordon in plymouth in…
I was served by Jordon in plymouth in Drakes circus last week May 2026 .He's service was Excellent ...Really Great,
Thank you Jordon
13 mai 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Amazing, Tina! We're delighted to hear that Jordon provided you with excellent service at our Plymouth store in Drake Circus. Our team always strives to deliver a great experience. 🥰 -Prabhjeet
I went into the store to get my…
I went into the store to get my contract renewed, kieran helped keep fix a problem with my phone but also found me a great offer for my new phone and set it up
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Hey Elizabeth, it’s fantastic to hear how Kieran made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Jordan at three store Plymouth was…
Jordan at three store Plymouth was amazing sorted new home broadband and new sim card for me at an amazing deal
5 mai 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
That's wonderful to hear, Tim! A big shoutout to Jordan at our Plymouth branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Great customer service
Great customer service, very helpful and it was a quick and easy process. I got a good deal great phone for good price.
3 mai 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Thanks so much for your review! Delighted to hear you had great customer service and found the perfect deal. Enjoy your new phone! 😀 -Ayesha
Was served by kieran who was helpful in…
Was served by kieran who was helpful in setting my phone up and getting me started
1 mai 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Dave, it’s fantastic to hear your visit went so well. Kieran will be glad his help made your first steps with the new phone easy. -Manavata
I called in the 3 store in Plymouth as…
I called in the 3 store in Plymouth as I wanted to use my mobile abroad without additional cost. My wife did as well. Josh was very helpful and sorted it out for both of us. Very friendly and efficient service.
27 avril 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Julian 💫 We’re delighted that Josh supported you at the Plymouth store with clear, steady care and sorted your travel setup for both of you with ease. Wishing you smooth moments ahead ❤️ -Arvind
Sam was incredible . Great for the elderly .
Sam was incredible ! We saved money, got new plans, closed down an account we couldn’t access . Brilliant 5 star service with Sam who went through everything with total respect for our “elderly” approach . We aren’t great with technology and he really helped us . Feeling so grateful and so happy he sorted everything we’ve been struggling with for over a year. Wouldn’t hesitate to recommend the brilliant service , respect and helpfulness of this store .
23 avril 2026
Avis spontané
Réponse de Three UK - 3Store Plymouth
Thank you, Sharon, for such a heartfelt review. We’re delighted to hear how much Sam’s care and dedication meant to you, especially in guiding you through everything with patience and clarity. Your recommendation means a great deal to us. 😇 -Prabhjeet
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