Tyler has been fantastic!! Coming into 3 Store for a new phone is my worst nightmare!!! Very stressful! Always asked complicated questions! Like what’s your password! Tyler made the experience almo... Voir plus
L'entreprise a répondu
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Came in for advice about new phone, Remi showed me the options didn't try and up sell me which I appreciate. Explained exactly the breakdown on price re: handset Vs contract. Left happy with everythin... Voir plus
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Remi was extremely patient and helpful. I wasn't sure what I wanted at all and she talked through all the options to ensure I got the best deal. She was also very knowledgeable about the phones and th... Voir plus
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Great service from 3 store. Needed to replace my old 3 phone and get them to move important APs etc across. They gave me a new very reasonably priced contract and did th job in just over an hour. N... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store York
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
13 Coney Street, YO1 9QL, York, North, Royaume-Uni
- 01904674773
4,9
Excellent
320 avis
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Réponse de Three UK - 3Store York
Hi Jaffi, we're very sorry to hear about your experience. We'd like the chance to understand more about what went wrong and see how we can make things right. You can reach our chat support team via https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. -Prabhjeet
We always come into the 3 shop in York
We always come into the 3 shop in York. Always give us a great deal. Staff so friendly. Never close this shop. Please.
11 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Malcolm, it is wonderful to hear why you consistently choose to visit our York location for your mobile needs. We are incredibly glad our friendly store crew is always right there to look after you and secure the absolute best value. -Shivam
Tyler was great with everything
Tyler was great with everything and guided us expertly. And I made my purchase without any issues. Thanks
10 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hello Cherry! Thank you for sharing your feedback. It is wonderful to hear that Tyler looked after you so brilliantly throughout the process, ensuring a smooth and successful purchase. -Kishan
I needed help to transfer data from…
I needed help to transfer data from phone. The staff were amazing and helpful
9 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Thanks for sharing, 🎉 Christine! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Brilliant service from Remi today as…
Brilliant service from Remi today as always.
8 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hey Barbara, incredible to hear! 🎉 A big thank you to Remi for delivering an exceptional experience, and thank you for this outstanding 5⭐ review! -Neha
Excellent service from start to finish…
Excellent service from start to finish with a friendly member of staff.
8 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Lovely, Graham! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish
Persisted in finding the best deal
Persisted in finding the best deal. Excellent service
8 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi, we are so glad that we could look after you so well today. Staying dedicated to securing your top deal and providing excellent support is exactly what we love to do. -Shivam
The staff in the York 3 Store are…
The staff in the York 3 Store are always incredibly helpful.
I have been a customer for many years, and have always been treated with courtesy and respect. Your staff are always very friendly, approachable, and professional.
7 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi there, thank you for sharing your experience. We are glad to hear that our team in York looked after you so well and provided such top-tier support. Your loyalty over the years means the world to us, and it is wonderful that you always receive such courtesy and high-quality care during your time with us. -Kishan
Very helpful any time of the day…
Very helpful any time of the day excellent
8 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi David, thank you for sharing your experience. We are glad to hear that our team looked after you so well and provided such top-tier support. -Kishan
The team have been really helpful at…
The team have been really helpful at sorting the phones out.
Nice and friendly staff always there to help if you need any advice
Amazing store to go to to buy would recommend family and friends to three store
6 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Thank you for the amazing feedback, Rachel! We’re so happy our staff could help and that you’d recommend us. 🙌 -Veronica
Réponse de Three UK - 3Store York
Woohoo 🎉 Jim, we’re thrilled that you received such spot-on and expert care 🌟 -Arvind
Réponse de Three UK - 3Store York
Hi Stuart, great to hear Remi gave you such supportive and efficient help during your visit. We appreciate you sharing your experience. -Suhaas
Very helpful staff
Very helpful staff. Explained everything clearly and helped me find the best deal.
5 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Hey Jack, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 -Kashish
Brilliant Quick
Brilliant Quick. John sorted my upgrade quickly and smoothly.
4 juin 2026
Avis spontané
Réponse de Three UK - 3Store York
Thanks so much! 🎉 We’re so happy John could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish
I popped into the York shop by off…
I popped into the York shop by off chance they could help me with my new contract. The answer was yes and Luke took me through step by step and in minutes it was all sorted for me. As always i was delighted with the service. Which is always friendly, efficient and easy. Wouldn't go anywhere else now.
31 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
That’s wonderful, Jeanette 🎉 We're delighted Luke shared his prompt expertise at our York branch to guide your new contract setup seamlessly within minutes. Knowing our hassle-free support has secured your loyalty means the world to us 💙 -Arvind
Excellent service..
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Yengs, we’re happy to know your experience was such a positive one. Thanks for taking the time to leave feedback. -Ayesha
Tyler was a great help
Tyler was a great help. Ive been with three for years and tyler sorted out a great deal for us and helped fix some issues with my phone
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Jack, we’re happy to know Tyler was able to fix your phone issues and secure a great deal for you. We appreciate you sharing your experience. 😊 -Ayesha
Phone upgrade
Good experience Tyler talked us through all options and choices finding best deal for us.
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
That’s impressive, Stuart 😊 We're pleased our team provided such prompt efficiency to get your daughter's new connection running almost instantly, while securing a stellar value setup for you 💙 -Arvind
Remi (Assistant Manager) at the York…
Remi (Assistant Manager) at the York store on Coney street was amazing and did absolutely everything for me that I asked of..... she truly went above and above, thanks for an amazing experience.
28 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Andrew, thanks so much for the kind feedback. It’s fantastic to hear Remi at our York Coney Street store went above and beyond to support you. We’re really glad she delivered such a great experience. 😊 -Neha
Luke was so helpful and extra patient
Luke was so helpful and extra patient. What a star!! I has what I thought were three major problems with my mobile. He not only reassured me but settle to and solved the lot. Thank you Three.
26 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Sarah, thank you for the ⭐⭐⭐⭐⭐ review! We’re super happy Luke was helpful, patient, and solved all your mobile issues 💗😊. Amazing to hear you left fully reassured and happy! -Ayesha
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