Jon was extremely helpful with all my questions and helping set up my ESim and Broadband. I would definitely recommend stopping here for an easy seamless experience. Would use again. Great value great... Voir plus
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Lisez les avis des autres
Tyler has been fantastic!! Coming into 3 Store for a new phone is my worst nightmare!!! Very stressful! Always asked complicated questions! Like what’s your password! Tyler made the experience almo... Voir plus
L'entreprise a répondu
Came in for advice about new phone, Remi showed me the options didn't try and up sell me which I appreciate. Explained exactly the breakdown on price re: handset Vs contract. Left happy with everythin... Voir plus
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Remi was extremely patient and helpful. I wasn't sure what I wanted at all and she talked through all the options to ensure I got the best deal. She was also very knowledgeable about the phones and th... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store York
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
13 Coney Street, YO1 9QL, York, North, Royaume-Uni
- 01904674773
4,9
Excellent
321 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Luke was so helpful and extra patient
Luke was so helpful and extra patient. What a star!! I has what I thought were three major problems with my mobile. He not only reassured me but settle to and solved the lot. Thank you Three.
26 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Sarah, thank you for the ⭐⭐⭐⭐⭐ review! We’re super happy Luke was helpful, patient, and solved all your mobile issues 💗😊. Amazing to hear you left fully reassured and happy! -Ayesha
Very good customer service and didn’t…
Very good customer service and didn’t force me into any offers
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Myles, thank you for sharing this. We’re happy you received great service and weren’t pushed into anything. 😇 -Ayesha
Remi service for me,very kind of…
Remi service for me,very kind of service,i am happy to it 😁😁
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi hang, great to hear about your experience, and it’s fantastic that Remi made such a positive impression with their helpful and friendly approach — really pleased everything worked well for you 😊 -Shivam
The service was very helpful
The service was very helpful, especially Rasheed who helped me start my new contract, and was very patient while I tried to figure out what I was doing :)
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hey Kayla. Boom! 💥 Rasheed totally nailed it today, and we’re glad you’re all sorted, thanks for your recommendation! 🙌✨ -Kashish
Absolutely brilliant well worth it
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Chris, we really appreciate your kind words! It’s great to know you had such a positive experience. Have a wonderful day ahead! 😊 -Samad
Brilliant service from Remi
Brilliant service from Remi. Very knowledgeable and helpful
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Kim, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Remi could make your experience smooth and enjoyable. -Neha
Rasheed his is an amazing and sensible…
Rasheed his is an amazing and sensible services
Thank you so much
17 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hey Saisuda, thank you for sharing this amazing 5⭐ review! We’re thrilled that Rasheed gave you such a fantastic experience. -Veronica
Great customer service and nice people…
Great customer service and nice people remi really fixed my problems
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Thank you for sharing this feedback, Kam! 🌟 Great to know Remi supported you and got everything sorted. -Veronica
Réponse de Three UK - 3Store York
⭐ Wonderful feedback, Gerald! We’re so pleased you found the support from our team welcoming and helpful. 😊 -Neha
Réponse de Three UK - 3Store York
Hi Kristin, it’s great to hear your visit left such a positive impression. We’re really pleased Remi took the time to guide you clearly and make everything feel straightforward. -Shivam
Luke was very helpful and friendly
Luke was very helpful and friendly, made my experience very easy
14 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
We couldn’t be happier knowing you’re smiling, Wiboonsri! Your appreciation of Luke’s efficiency means so much. May your day shine as brightly as you do! -Ashifa
I've been with 3 for a number of years…
I've been with 3 for a number of years and always had good communication from all staff. They have been extremely helpful. Would recommend 3.
12 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Amazing, Diane! We're glad to hear that our team provided a positive experience and was able to assist you. Your loyalty over the years means a lot to us. -Afaq
Réponse de Three UK - 3Store York
Hi Daryaz, great to hear Rasheed made such a positive difference. We appreciate you taking the time to share this. -Suhaas
Réponse de Three UK - 3Store York
Hi Robert, we’re delighted you found our team personable! Thank you for the 5 ⭐ rating. -Kishan
Tyler was a big help
Excellent service. A very polite young man helped me with everything i needed.
9 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi, Jeffrey! We're delighted to hear our team provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Jon was very helpful.
Jon was very helpful explaining everything to us with upgrading our contracts.
9 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hi Becca. We’re glad Jon made your experience enjoyable with his great service and kind approach. We hope you have a wonderful day! 😊 -Prabhjeet
Wonderful and quick.
Wonderful and quick.
Rasheed and Alex were so kind and helpful
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Wow, Phurpa! It’s wonderful to hear that Rasheed and Alex made everything feel effortless and ensured such a smooth experience. Enjoy the rest of your day! -Afaq
Great service
Great service. Very patient staff, Friendly and everything i needed was explained clearly. Very happy with this service
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Hello Ruth, your experience is truly a gift. Thank you for taking the time to share your amazing feedback! -Ashifa
Réponse de Three UK - 3Store York
Hello Judith! We're thrilled to hear you had a great experience with Rasheed. Thank you for the review! -Afaq
Excellent experience today with Alex.
Excellent experience today with brilliant support from Alex at the Coney Street store. I had the little one with me and a million of things to sort out (tablets, phones, contacts, etc.). Alex was patient, calm and explained everything to the last detail in simple terms, taking initiative to find us and suggest the best deals (including roaming) and answered all my questions, all sorted in under 20min. Great job, thanks Alex!
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store York
Thanks so much for sharing this, Ioannis. It’s lovely to hear about your experience. We’re really glad Alex could support you so calmly and efficiently, especially with so much to sort and a little one in tow! 🎉 It’s great to know everything was clearly explained and sorted so quickly 😊. -Neha
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