Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The customer service from the company was fantastic. Dan replied very quickly. The prices were very competitive, far cheaper than the big DIY stores. And delivery was very fast. Can't recommend the co... Voir plus

Noté 5 sur 5 étoiles

Great experience from placing my order, confirmation, updates and delivery. These sturdy heavy duty shelves are so easy to assemble as I'm a returning customer. If you don't want to have to get tools... Voir plus

Noté 5 sur 5 étoiles

Superb company. Best price around. Excellent service and communication. Obviously run by humans not robots and good ones at that. The item arrived early and beautifully packed. The address label invoi... Voir plus

Noté 5 sur 5 étoiles

Good price, prompt shipping from vendor, although DHL were dreadful two aborted deliveries with lies about ‘sorry we missed you’ the three changes of delivery days and times. (Luckily not urgent)... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de machines de construction
  2. aussi dans
  3. Fournisseur d'équipement électrique
  4. Magasin d'outillage
  5. Magasin de batteries
  6. Outilleur-ajusteur

Informations provenant de diverses sources externes

Originally established in Wigan, Lancashire, in 1963, we are one of the UK's leading independent stockists and distributors of high quality professional hand and power tools, storage equipment and power tool accessories, supplying to professional building and construction tradespeople as well as the keen DIY enthusiast. We stock a range of high quality, competitively priced professional products that include the market leading brands, such as; Bosch, Dewalt, Makita, Hitachi, Metabo, Stihl, Imex, Stanley, and Numatic to name a few. Our approachable, highly knowledgeable and proficient staff have many years of combined service within the company and can offer unrivalled expertise when it comes to helping you decide upon which products are right for you.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(8 278)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super Service & Fast Delivery.

This was my first time making a purchase from Tool Store UK (power washer) and I'm happy to say what a great service & delivery, which was tracked from order to delivery. Very competitive-all round excellence.
I’ll definitely be ordering in the future.

27 mai 2024
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Réponse de ToolStore UK

Dear Joh

Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements.

Noté 5 sur 5 étoiles

Product accurately described

Product accurately described, delivered when promised,

27 mai 2024
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Réponse de ToolStore UK

Dear John

Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.


Noté 5 sur 5 étoiles

Excellent

As always, good price, good service, quick delivery. Happy customer!

27 mai 2024
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Réponse de ToolStore UK

Dear Steve

Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Noté 5 sur 5 étoiles

Excellent service on purchase and…

Excellent service on purchase and excellent service after sales. Had a wee issue with my surface cleaner spoke to a lady called Cheryl at the Wigan branch, I was well informed and kept up to date. I would highly recommend Tool Store for your next Tool purchase. Jon Prestige Property Clean.

26 avril 2024
Avis spontané
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Réponse de ToolStore UK

Dear Jon

We're really pleased to read your comments and excellent review of your experience. Cheryl in our customer services team is delighted she could assist you with your after sales issue and thanks you for taking the time to leave your great comments. We hope to get the opportunity to assist you again in the future.

Noté 5 sur 5 étoiles

Very good service

Very good service

26 avril 2024
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Réponse de ToolStore UK

Dear Vitalij

Thank you for leaving us a 5 star review!  We hope to get the opportunity to supply to you again in the future.

Noté 5 sur 5 étoiles

Very competitive pricing compared to…

Very competitive pricing compared to similar companies. Ordered midday on Friday and received Saturday morning.

26 avril 2024
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Réponse de ToolStore UK

Dear Customer

We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Noté 5 sur 5 étoiles

Ordered garden hose reel set arrived…

Ordered garden hose reel set arrived within 2 days great deal delivered on time used it next day brilliant tool brilliant service 5 stars will use again with confidence

26 avril 2024
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Réponse de ToolStore UK

Dear Anthony

Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, order delivered following day. Price very competitive. Would definitely order from this company again

26 avril 2024
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Réponse de ToolStore UK

Dear Dave & Karen

Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Noté 5 sur 5 étoiles

Great prices and delivery next day

Great prices and delivery next day.

Great service. Recommended supplier.

11 avril 2024
Avis spontané
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Réponse de ToolStore UK

Dear Charlie

Thank you for leaving us a 5 star review!. We hope to get the opportunity to assist you again in the future.

Noté 5 sur 5 étoiles

I ordered a dewalt frame nailer for a…

I ordered a dewalt frame nailer for a good price I might add, it said 2-3 working days it was delivered next day I was quite surprised, admittedly I haven't used it yet but I'm confident there will be no problems.
If all is good I will order other tools in the future, they seem to have a decent price range in comparison to others, I tend to scrutinise companies even on trust pilot but took a chance and I'm very happy 👌

5 avril 2024
Avis spontané
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Réponse de ToolStore UK

Dear Gareth

Thank you so much for your amazing 5-star rating of Tool Store UK! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us.

Noté 5 sur 5 étoiles

Excellent choice at competitive prices

Excellent choice at competitive prices. Arrived promptly

27 mars 2024
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Réponse de ToolStore UK

Dear Craig

Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Noté 5 sur 5 étoiles

Online purchase

Online purchase, fair price, very prompt delivery.
Product as described, exceptionally well packed.

27 mars 2024
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Réponse de ToolStore UK

Dear Customer

Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Noté 5 sur 5 étoiles

Well done Thank you 👏👏👏

Received my item next day, all nice and easy thanks

27 mars 2024
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Réponse de ToolStore UK

Dear Rafal

Thank you for leaving us a 5 star review!  We hope to get the opportunity to supply to you again in the future.

Noté 5 sur 5 étoiles

Great price

Great price, speedy delivery, good communication. 100% happy with service and item.

27 mars 2024
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Réponse de ToolStore UK

Dear David

Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Noté 5 sur 5 étoiles

Bought a DEWALT DCMPW1600N 2x18v…

Bought a DEWALT DCMPW1600N 2x18v Brushless Pressure Washer BODY ONLY (DEWPDCMPW1600N) on 7th February 2024 . Prompt next day delivery . Fantastic service and very happy with my Pressure Washer at best price

7 février 2024
Avis spontané
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Réponse de ToolStore UK

Dear Robert

We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Noté 5 sur 5 étoiles

After purchasing a combination Dewalt…

After purchasing a combination Dewalt Drill & Impact driver
I have been trying to register the items for an extended gaurantee
For two weeks
I decided to call toolstoreuk for help
Which was excellent !!!
I followed the aftersales ladies advice
And now have my purchase registered
In valuable aftersales service
I cant thank you enough
God bless
A credit to your company !!!

7 mars 2024
Avis spontané
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Réponse de ToolStore UK

Dear Kevin

Thank you for taking the time to leave us a great 5 star review!
It is very important to us to ensure our customers experience great aftercare service and we are very glad this was your experience with Cheryl in our customer services team able to assist you with your product registration. We hope you will keep us in mind for any of your future requirements.

Noté 5 sur 5 étoiles

Great service

Great service , great price,all round great experience will use again no problem

25 février 2024
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Réponse de ToolStore UK

Dear Gerard

Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly, at a great price! Thank you for choosing us for your purchase.

Noté 5 sur 5 étoiles

Great job

This is my first time using this company and it was a great experience and a quick delivery. Great work 👏

29 février 2024
Avis spontané
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Réponse de ToolStore UK

Dear Lee

Thank you for taking the time to leave us a great 5 star review. We look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Great Service …

Ordered from ToolStore UK a Kreg pocket hole Jig they were advertising at a great promotional price, goods arrived the next day as promised with product and packaging in impeccable condition, I’ll definitely use again in the near future.

23 février 2024
Avis spontané
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Réponse de ToolStore UK

Dear Mark

Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

L’expérience Trustpilot

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