The customer service from the company was fantastic. Dan replied very quickly. The prices were very competitive, far cheaper than the big DIY stores. And delivery was very fast. Can't recommend the co... Voir plus
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Lisez les avis des autres
Great experience from placing my order, confirmation, updates and delivery. These sturdy heavy duty shelves are so easy to assemble as I'm a returning customer. If you don't want to have to get tools... Voir plus
Superb company. Best price around. Excellent service and communication. Obviously run by humans not robots and good ones at that. The item arrived early and beautifully packed. The address label invoi... Voir plus
Good price, prompt shipping from vendor, although DHL were dreadful two aborted deliveries with lies about ‘sorry we missed you’ the three changes of delivery days and times. (Luckily not urgent)... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Vendeur de machines de construction
- aussi dans
- Fournisseur d'équipement électrique
- Magasin d'outillage
- Magasin de batteries
- Outilleur-ajusteur
Informations provenant de diverses sources externes
Originally established in Wigan, Lancashire, in 1963, we are one of the UK's leading independent stockists and distributors of high quality professional hand and power tools, storage equipment and power tool accessories, supplying to professional building and construction tradespeople as well as the keen DIY enthusiast. We stock a range of high quality, competitively priced professional products that include the market leading brands, such as; Bosch, Dewalt, Makita, Hitachi, Metabo, Stihl, Imex, Stanley, and Numatic to name a few. Our approachable, highly knowledgeable and proficient staff have many years of combined service within the company and can offer unrivalled expertise when it comes to helping you decide upon which products are right for you.
Coordonnées de contact
62 Darlington Street East, WN1 3AT, Wigan, Royaume-Uni
- 03330 043777
- customerservices@toolstoreuk.co.uk
- www.toolstoreuk.co.uk
4,7
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Satisfied
Ordered the Toughbuilt C700 saw horse as the price was reasonable. Arrived a few days later with DPD. No issues or complaints. Thank you.
20 février 2024
Avis spontané
Réponse de ToolStore UK
Dear Customer
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Sthil GTA 26
Was let down by another supplier re stock and delivery. Found Tool Store UK who did the GTA26 at the same price and Emma on the online chat confirmed stock. Ordered it and was delivered nicely packed the next day. Delivered by DPD so could track all the way. Perfect service, perfect price so would definately recommend. 5 star...
8 février 2024
Avis spontané
Réponse de ToolStore UK
Dear Gavin
We're really pleased to read from your comments that our team member Emma could assist you with your query and that you are pleased with your delivery and our service. We hope to get the opportunity to assist you again in the future.
Brilliant Service
Ordered my item at 3.30 pm Friday after noon and it was with me next day a 12.30pm. Fantastic service. Why can't they all be as efficient as Toolstore uk. Highly recommended and well done
3 février 2024
Avis spontané
Réponse de ToolStore UK
Dear Customer
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Quick service nice package made me…
Quick service nice package made me smile excellent well done.
28 décembre 2023
Réponse de ToolStore UK
Dear Derek
We are happy to hear you are pleased with your purchase and our service. We look forward to you shopping with us again in the future!
Good prices and communication
Good prices and communication. Will definitely use again.
28 décembre 2023
Réponse de ToolStore UK
Dear Raymond
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Smooth transaction, prompt delivery
Competitively priced Dewalt circular saw. Very prompt delivery.
27 décembre 2023
Réponse de ToolStore UK
Dear David
Thank you for taking the time to leave us a great review and 5 star rating. Our team works hard to offer quality goods at a great price and we are very glad you found just what you needed at the right price. Thank you for choosing us for your purchase.
Emailed first thing in the morning and…
Emailed first thing in the morning and had a very quick response from Emma, requested a stock level of Dwalt 18v Xr battery and was informed I could have free postage or collect in store, the gent on the counter was dealing with another customer and was on hold to a supplier but rather than ignore me he dealt with my order whilst waiting on hold and by the time he had dealt with me the person on the phone answered, two customers at once impressed, then another member of staff brought my items with minutes.
I could not find the item cheaper anywhere in a 50 radius and will certainly will be back when I need parts/tools etc. great experience.
5 janvier 2024
Avis spontané
Réponse de ToolStore UK
Dear Gafftom
We're really pleased to read from your comments that our team members could assist you with your order and rectify the issue for you quickly. Thank you for the great recommendation and we look forward to assisting you again in the future.
Speedy
I purchased with this company over Xmas. My item came in no time at all 5 star service
27 décembre 2023
Réponse de ToolStore UK
Dear Martin
We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.
Great product at an unbeatable price
Great product at an unbeatable price. Also very quick delivery.
28 décembre 2023
Avis spontané
Réponse de ToolStore UK
Dear Keith
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
Réponse de ToolStore UK
Dear David
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
Réponse de ToolStore UK
Dear Mr Phasuk
Thank you for taking the time to leave us a review. We hope to get the opportunity to assist you again in the future.
Power tools
Hi,
Very pleased of the service it arrived when they said it was going to arrive
26 novembre 2023
Réponse de ToolStore UK
Dear Gerard
We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.
Everything was good
27 novembre 2023
Avis spontané
Réponse de ToolStore UK
Dear Kelsey
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Prompt service and a great price!
26 novembre 2023
Réponse de ToolStore UK
Dear N R Reanney
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
Competitively priced and quick delivery
26 novembre 2023
Réponse de ToolStore UK
Dear R Goodman
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Great product and service
Easy ordering and product selection. Quick delivery, well packed.
26 novembre 2023
Réponse de ToolStore UK
Dear Customer
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience. We hope you will keep us in mind for any of your future requirements.
Réponse de ToolStore UK
Dear Robert
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Ordered what I needed delivered within…
Ordered what I needed delivered within two days said exactly what they said they would do no problems at all 👍
26 novembre 2023
Réponse de ToolStore UK
Dear Mick
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Perfect tool bag
Delivered within the week, no problem. Great quality bag, strong and well made, ideal for carrying all your gear.
26 novembre 2023
Réponse de ToolStore UK
Dear Richard
Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. We hope you will keep us in mind for any of your future requirements.
Brilliant!
Brilliant!
Have not used them before. Ordered a drill driver, that no one else seemed to have in stock. Bought it at three in the afternoon, delivered the next morning at 8.00am.
24 novembre 2023
Avis spontané
Réponse de ToolStore UK
Dear Sianel
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
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