From booking to execution, really pleased with my dealing with Toomey Hyundai. At the dealership was dealt with by Sofia, who was very welcoming, attentive, and explained fully what was going to happe... Voir plus
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Had a very good experience from start to finish. Sofia was very helpful booking in for my service & mot. She worked hard ensuring I had my car in time for the school run. Very knowledgeable about the... Voir plus
L'entreprise a répondu
Had my car in for a service today and was looked after by Sofia who was very helpful and attentive giving me all the information I needed. I waited at site so a good few hours but there was a coffee m... Voir plus
Great experience today. Second time here to service my car and have MOT done. Place is clean and organised - Sofia, the Service Advisor was kind, friendly, professional and very easy to work with. Wi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Service de débosselage automobile
- Atelier de mécanique automobile
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
Écrit par l'entreprise
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Coordonnées de contact
West Mayne4, SS15 6RW, Basildon, Essex, Royaume-Uni
- 1268919513
4,9
Excellent
337 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Had car in for service fabulous…
Had car in for service fabulous greetings from Sofia and amber at front desk
11 septembre 2026
Avis spontané
1st visit to Toomey Hyundai for a service
From booking to execution, really pleased with my dealing with Toomey Hyundai. At the dealership was dealt with by Sofia, who was very welcoming, attentive, and explained fully what was going to happen, and then what did happen. This was my first service with Toomey, and I am very satsified, would recommend.
12 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Ian,
Thank you for sharing your positive experience at Toomey Hyundai! It's great to hear that Sofia provided excellent service during your visit, making sure you felt informed and taken care of throughout the process.
Kind regards, Toomey Hyundai Basildon.
Had a very good experience from start…
Had a very good experience from start to finish. Sofia was very helpful booking in for my service & mot. She worked hard ensuring I had my car in time for the school run. Very knowledgeable about the process and answered my questions politely. She looked and sounded as though she enjoyed her work and that’s very nice to see.
11 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello pauline,
We're pleased to hear you had a great experience from start to finish! Sofia's exceptional service and dedication to ensuring your car was ready on time really made the difference.
Kind regards, Toomey Hyundai Basildon.
5 Star Service
Dropped the car off for its 1st service with along with hire car. Amber looked after me who was really helpful and gave a lot of advice to all my questions around my dash cam. Absolutely great service all round!
11 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Ben,
We're truly happy you had an excellent experience at our service center, and we appreciate your kind words about Amber's help and advice. We'll pass along your praise to her and the team!
Kind regards, Toomey Hyundai Basildon.
Great Service
From the booking, check-in, reception, service videos all were efficient and helpful. Thank you Sofia and all of the team
11 septembre 2026
Avis spontané
Very helpful staff for check in and…
Very helpful staff for check in and check out.
10 septembre 2026
Avis spontané
Excellent Service all round
All aspects of 4th Service today excellent and very well co-ordinated by Sofia. Thanks also to Richard Ralph and much appreciation for the car wash.
9 septembre 2026
Avis spontané
Excellent Service!
Had my car in for a service today and was looked after by Sofia who was very helpful and attentive giving me all the information I needed. I waited at site so a good few hours but there was a coffee machine and comfy sofa chairs to sit on and wait. Also got a free car wash!
9 septembre 2026
Avis spontané
I took my car in today for a service and MOT
I took my car in today for a service and MOT.
I was warmly greeted by Sofia and Amber . All staff were friendly and smiled while I was waiting for my car
The waiting area was comfortable, clean and smart.
Everything was explained to me after my car was done and ready to collect.
This is the second year I have been to Hyundai at Laindon and I wouldn't go anywhere else. I would recommend them to anyone. Excellent
8 septembre 2026
Avis spontané
Great service
Great service and mot sofia and the team were exellent very friendly and helpful lcould not ask for a better experience
3 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Karen,
We're delighted to hear that Sofia and the team provided you with such a positive experience. It's great to know that our staff's friendliness and helpfulness made your interaction with us truly enjoyable.
Kind regards, Toomey Hyundai Basildon.
Had my service and MOT done here
Had my service and MOT done here. Time went by quickly as I was also able to work conveniently in their office. Sofia and Amber were very kind and gave me a breakdown of what was done and the extra benefits I had after the service. Would highly recommend.
4 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Osemwingie,
We're truly happy you had a great experience with us! Thank you for your kind words about Sofia and Amber, we'll pass them along.
Kind regards, Toomey Hyundai Basildon.
Kona in for 1st service yesterday
Kona in for 1st service yesterday, was waiting for it, booked it in with Sofia and as usual was very pleasant and told me what was going to happen and how long it would be, she kept me informed all the way through the service. Excellent service
3 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Paul,
We're glad you had a positive experience at your first service with us, and we appreciate Sofia's helpfulness in keeping you informed throughout the process. We'll pass on your feedback to our team so we can continue to provide excellent service moving forward.
Kind regards, Toomey Hyundai Basildon.
Great experience today
Great experience today. Second time here to service my car and have MOT done. Place is clean and organised - Sofia, the Service Advisor was kind, friendly, professional and very easy to work with. Will highly recommend this dealership.
3 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Jeffrey,
We're delighted to hear that you had a great experience at our dealership! We're grateful for your loyalty and look forward to serving you again in the future.
Kind regards, Toomey Hyundai Basildon.
Sofia was excellent from start to finish
2 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Mike,
We're delighted to hear that Sofia provided a great experience for you throughout your interaction. It's wonderful to know that our team member made a positive impact on your day.
Kind regards, Toomey Hyundai Basildon.
Outstanding experience
My car had been booked in at hyundai Basildon. Drivers side mirror, motor needed to be replace as not operating mirror.
I was greeted by Sofia friendly warm smile.
What a asset this young lady is to the hyundai company.
She is very knowledgeable,approachable and extremely helpful.
Sofia came with me to the hire car as l have never driven an electric car, after explaining all and staying with me till l felt comfortable with the car.
Overall experience with my visit was outstanding.
5 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Denise,
Thank you for taking the time to share your positive experience at Hyundai Basildon! We're really glad to hear that Sofia provided such excellent service, making you feel welcome and supported throughout your visit. Her knowledge, approachability, and helpfulness are truly valued assets to our team.
Kind regards, Toomey Hyundai Basildon.
Excellent service ,
5 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Susan,
I'm glad to hear our team provided excellent service, which is exactly what we strive for. We'll keep working hard to maintain this high level of service moving forward.
Kind regards, Toomey Hyundai Basildon.
First time visitor....
First time I have taken my car here for a service, and both the car and I were very well treated! Sofia was very helpful when checking the car in, and when she checked it back out she went through all the points with me. Nice waiting area, and I really liked the screen showing progress for each vehicle. Free refreshments (even if the multiple recycling bins were a bit confusing, lol) was very welcome. Air con too, so perfect when waiting on a hot day....
5 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello J,
Thank you for taking the time to share your positive experience with us! We're pleased to hear that Sofia provided excellent service and that you enjoyed our waiting area and amenities. We'll take note of your suggestion regarding the recycling bins, and we're glad you found them helpful during your visit.
Kind regards, Toomey Hyundai Basildon.
Sofia
Sofia - my advisor was lovely. My service was on time and the loan car was clean. Everything went well
3 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Alison,
We're really glad to hear that your experience with us was a positive one! We're glad our team member made a great impression, and we're happy you were satisfied with the service and the condition of the loan car.
Kind regards, Toomey Hyundai Basildon.
I asked for a prompt completion as I…
I asked for a prompt completion as I had unexpected travel plans and Sofia went out of her way to achieve this beyond my expectations.
31 juillet 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Matthew,
We're glad to hear that Sofia was able to complete your request in time, which helped you with your travel plans. We appreciate your trust in our team's ability to deliver results quickly.
Kind regards, Toomey Hyundai Basildon.
Annual Service
Dropped car off and Amber on reception courteous and helpful, Text message received before the 2 hr estimated time for service to advise the car was ready for collection, Good service with no hassles,
28 juillet 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey Hyundai Basildon
Hello Julie,
Thank you for sharing your positive experience at our annual service. We're glad to hear that our receptionist Amber provided a helpful and courteous service, and that we were able to keep you informed about the status of your vehicle through text updates.
Kind regards, Toomey Hyundai Basildon.
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