Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Voir plus
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Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Voir plus
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... Voir plus
Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Service de débosselage automobile
- Atelier de mécanique automobile
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
Écrit par l'entreprise
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Coordonnées de contact
West Mayne6, SS15 6RW, Basildon, Essex, Royaume-Uni
- 1268977468
4,9
Excellent
278 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Great customer service by Mia took me…
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer.
Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done in an hour and 15 mins.
All in all great service.
29 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Usama,
Thank you so much for taking the time to share your positive experience with us! We're so happy to hear that Mia provided you with a warm welcome and made you feel comfortable. We'll make sure to keep an eye on our tea and coffee supplies, but we're glad to hear that our team was able to get you served in record time!
Kind regards, Toomey MG Basildon.
Brilliant service great staff wonderful…
Brilliant service great staff wonderful customer service. Very friendly and efficient kept me informed of times and progress on my vehicle. Many thanks very satisfied
28 août 2026
Avis spontané
Giovanni Superstar
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the radio. The AA managed to charge the battery but warned me that this was likely to happen again. As we were going away for the weekend in the car I was pretty stressed by this so I quickly drove to MG Basildon and arrived 20 mins before closing time with zero expectations that anything could be done today. However Giovanni advised a software update would resolve the issue and he would do it straight away (even thought it meant going passed closing time) to give me peace of mind. I really want to say this was extremely good service and way beyond what I was expecting. Thanks so much Giovanni.
27 août 2026
Avis spontané
Service.
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a complementary hot chocolate while waiting. 👍
27 août 2026
Avis spontané
Was dealt with by Mia for my MOT and…
Was dealt with by Mia for my MOT and Service. Very friendly and professional, explained everything very clearly too. Great customer service.
27 août 2026
Avis spontané
Fantastic service from Mia I recieved…
Fantastic service from Mia I recieved the call informing the car was ready she went above and beyond. Great service
27 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello alean,
We're pleased to hear that you had a great experience with Mia! We appreciate her going above and beyond to ensure your satisfaction, and we'll make sure to recognize her excellent service.
Kind regards, Toomey MG Basildon.
Smiley service
Lovely friendly company and great service from Ellie at Toomey Basildon service department
26 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Anthony,
We're happy to hear that you had a lovely experience with us, especially with Ellie's help. Your kind words mean the world to our team!
Kind regards, Toomey MG Basildon.
Service
Mia Charters at the service desk was excellent as I made a mistake on my booking - extremely helpful and polite pleasent nature. Excellent customer service.
25 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Nicola,
We're glad to hear that Mia provided you with an exceptional experience, and we appreciate your feedback on her excellent customer service.
Kind regards, Toomey MG Basildon.
Fantastic service from MG as always
Fantastic service from MG as always.
Ellie on reception was lovely & helpful.
24 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Leanna,
We're pleased to hear you had another great experience with us, and we'll pass along your kind words to Ellie!
Kind regards, Toomey MG Basildon.
A great service technician (Chris) and…
A great service technician (Chris) and awesome service from Ellie on the desk, and sensible prices!
22 août 2026
Avis spontané
Fantastic customer service.
Fantastic customer service.
Thank you Ellie for all of your help.
21 août 2026
Avis spontané
Ellie and Mia were lovely girls and…
Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie and Mia
20 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello brian,
We're pleased to hear that Ellie and Mia made your experience so enjoyable, and we're glad you were pleased with the service and MOT. We'll make sure to pass on your positive feedback to our team.
Kind regards, Toomey MG Basildon.
Service good mot good need tv in…
Service good mot good need tv in waiting area thank you mia
19 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Nigel,
We're happy to hear that our service was good, and we'll definitely take your suggestion on board. Thank you for helping us improve!
Kind regards, Toomey MG Basildon.
Best customer service I have received…
Best customer service I have received in a very long time- Mia Charters at MG Toomey absolutely brilliant from service to communication - thank you so much ☺️
18 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Denise,
We're happy to hear that our team, including Mia at MG Toomey, provided excellent customer service and communication. We appreciate your kind words and are glad we could make a positive impact on your experience with us.
Kind regards, Toomey MG Basildon.
Great service at Toomey MG
Great service at Toomey MG, Basildon. Mia was very friendly, helpful and professional, and my service was completed earlier than expected. Very pleased with the overall experience. Thank you, Mia!
17 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello suraz,
We're pleased to hear that you had a great experience at Toomey MG, Basildon! We'll be sure to pass on your kind words to Mia and the team.
Kind regards, Toomey MG Basildon.
Had my MG serviced today and shoot out…
Had my MG serviced today and shoot out to Mia who deal with my questions
17 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello P,
We're so happy to hear that you had a great experience at our service center, and we appreciate your kind words about Mia's excellent customer service!
Kind regards, Toomey MG Basildon.
Had amazing service at mg In basildon
Had amazing service at mg In basildon. Mia and ellie absolute superstars!!! Would highly recommend such lovely girls. Thank you mg
13 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Stephen,
We're delighted to hear that Mia and Ellie provided you with an amazing experience at Basildon MG! We'll make sure to pass on your kind words to them, knowing they'll be delighted to have made a positive impact on your day.
Kind regards, Toomey MG Basildon.
Good reception from Mia Charters
Good reception from Mia Charters, speedy service. All great.
6 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Mr,
Thank you so much for your kind words! We're glad to hear that our team provided a good reception and speedy service.
Kind regards, Toomey MG Basildon.
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