Staff were very nice when there was a slight delay with my teng tools torque wrench.....maybe they should have said listen here's a voucher or a discount for your next order or a small freebie, but on... Voir plus
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Lisez les avis des autres
Solid service with plenty of notification e-mails telling me the delivery was on its way. Took a week to arrive but that was within the timeframe. For the exceptionally low price I paid, it was worth... Voir plus
I ordered a pair of Rothenberger pipe benders. They took 11 days to arrive and when they did they had damage to the paint finish and the guides were missing which were due to the couriers mishandling... Voir plus
Having paid for next day delivery we anticipated the package/s to arrive within 48/60 hours. One item was sent by one courier and arrived within that timescale. The other item (ordered at the s... Voir plus
À propos de l'entreprise
- Grossiste en outils
- Magasin d'équipement et de machines de construction
- Magasin de rénovation
- Magasin de matériel de plomberie
- Magasin de vêtements de sécurité
- Magasin d'outillage
Écrit par l'entreprise
At Trade Counter Direct, we pride ourselves on being your go-to destination for top-quality tools and accessories. Based in Devon, we offer an extensive range of products from top brands, catering to both professionals and DIY enthusiasts across the UK. Our commitment to competitive prices, excellent customer service and fast delivery ensures that you have the right tools, right when you need them. Experience the convenience of shopping with a reliable and knowledgeable team dedicated to meeting your needs.
Coordonnées de contact
Yalberton Industrial Estate, TQ4 7QR, Paignton, Royaume-Uni
- 01803666630
- sales@tradecounterdirect.com
- www.tradecounterdirect.com
4,0
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Sorry only One star down from top…
Sorry only One star down from top marks because my Sievert Gas pipe never left you guys on the
1 Dec 2025 as scheduled ... I ordered online
4 hours before the cut off time for same day dispatch / next day delivery ........but unfortunately due to IT issues your TCD end the flexi orange gas pipe never left you that day ,
TCD Staff assured me when I telephoned them on 2nd December 2025 mid morning that it would leave 100% that afternoon and be with me the following day ,,,,, also TCD refunded me half of my next working delivery charge too. .
Main UK stock holder of this Sievert Swedish propane gas pipe has 200units in stock in Kettering Northants but could not sell one to me direct .... they communicated with their estimated mad delivery time lines of 10 to 15 working days delivered to a business that deals with them it was out of the question as I could not work without this replacement gas pipe ,
So TCD confirmed on the telephone at midday on the 1st December 2025 that they actually had 2 x Sievert orange propane hoses in stock so I ordered one off TCD via their online shop
All in all a positive outcome
2 décembre 2025
Ordered with no problems
Ordered an insulation saw and it arrived as scheduled - absolutely no problem.
1 décembre 2025
Ordered Despatch Issue
If you’re in a rush to get your item don’t use this company.It didn’t make it clear when I placed the order which they said was in stock would take over a week before it was dispatched very disappointed
27 novembre 2025
The item arrive in tatters and no one…
The item arrive in tatters and no one would get back to me
27 novembre 2025
Great all round
Same as last time.Just great all round service in every way from order to delivery.Great information throught delivery.
27 novembre 2025
Brilliant 👍🙂
Brilliant, no hassle ordering and delivery 🚚 is rapid , also very reasonable prices, highly recommend 👍🙂
1 décembre 2025
items ordered were ok but what seeemed…
items ordered were ok but what seeemed a long time to be delivered
24 novembre 2025
easy good web site
24 novembre 2025
Avoid managed to sell me an obsolete…
Avoid managed to sell me an obsolete item then send me a totally different one blaming the manufacturer it is a virtual company with no stock,also check google reviews very bad company
23 octobre 2025
Avis spontané
Good Experience
Ordering easy - comptitive price - item as described - prompt delivery
11 novembre 2025
My sons really happy with this
11 novembre 2025
Goods did not arrive
Ordered two stack trucks almost 1 month ago, got an email from Evri saying they had been collected and would be processed for delivery, only to get a following email from Evri saying TDC had requested the goods to be returned. Iv email TDC for an update and received no response.
11 novembre 2025
Order with confidence
Solid service with plenty of notification e-mails telling me the delivery was on its way. Took a week to arrive but that was within the timeframe. For the exceptionally low price I paid, it was worth waiting a few days longer.
10 novembre 2025
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