Liberty Medical Avis 

191
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer Service was top notch. Can't say enough about how wonderful Yvette was to deal with over the phone. She helped to make decisions on which travel oxygen concentrator to rent for our vacation a... Voir plus

Noté 5 sur 5 étoiles

Trained friendly staff and always answered fone calls. Delivered exactly as stated and on time. Equipment clean and functioned well. I would and will recommend this company to anyone who asks an... Voir plus

Noté 5 sur 5 étoiles

From start to finish the experience has been absolutely amazing. Our rep was extremely kind an helpful! The whole process is quick an so easy. They literally do it all for you from contacting the dr t... Voir plus

Noté 5 sur 5 étoiles

The process was super easy and quick from getting a quote to returning the machine. Staff were responsive and answered any questions I had. I rented a machine for vacation (driving) because I had limi... Voir plus

À propos de l'entreprise

  1. Pharmacie
  2. Service de soins à domicile

Écrit par l'entreprise

We specialize in respiratory, sleep, and mobility therapy. We rent and sell portable oxygen concentrators.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(191)

0 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

The service is dependable

The delivery of the equipment was excellent and prompt. However, I requested humidity bottle, it was not delivered.

4 mai 2024
Logo de Liberty Medical

Réponse de Liberty Medical

Ms. Watson:

We are so sorry we missed the mark. You are a long time treasured customer and we hope to do better next time. You were not charged for the humidifier bottle and we will certainly make it up to you next time! We so appreciate you and want to make you happy!!

Noté 5 sur 5 étoiles

Staff was very informative and helpful

Staff was very informative and helpful. After other companies dropped the ball, I spoke with them on a Friday. They were able to have a unit delivered to me on Saturday for a Monday flight to Hawaii.

28 juillet 2023
Noté 5 sur 5 étoiles

Muy buen servicio

Muy buen servicio , muy buena la atención de la representante Ivette el Comprensor estuvo a tiempo para mi viaje , ningún problema con el equipo.Y lo mejor que te atienden en tu idioma.

27 juin 2023
Noté 5 sur 5 étoiles

Your customer service with your vet and…

Your customer service with your vet and Krister was exceptional. They were very informed they knew exactly what was needed, and how to fulfill the order and went above and beyond their normal duties they were a great help.

1 août 2023
Noté 5 sur 5 étoiles

Exceptional customer service experienceYvette exceeded my customer experience

Yvette exceeded my customer experience! She was very knowledgeable, professional in assisting me with a very complicated matter. It was complicated from the standpoint that I did not have any experience in traveling with oxygen. She was very patient with me. She kept her commitments as it relates to following up and following through she kept me updated through the entire journey and explained everything in layman's term to ensure I understood the expectations. Because of her Superior customer service provided through this experience I will refer Liberty medical to everyone I know

31 juillet 2023
Noté 5 sur 5 étoiles

Super easy and quick…

The process was super easy and quick from getting a quote to returning the machine. Staff were responsive and answered any questions I had. I rented a machine for vacation (driving) because I had limited space and no room for multiple oxygen tanks. This was a PERFECT size. Worked perfectly. I would definitely recommend and/or use them again.

27 juin 2023
Noté 5 sur 5 étoiles

Excellet Timely Service

Very helpful, explained the problems with current concentrator which has seen extensive use. Got a concentrator on the way promptly to provide oxygen needs. So grateful for such good service

28 juin 2023
Noté 5 sur 5 étoiles

Kristen Ritter is the best

Kristen Ritter is the best. She worked until to make sure my machine would get here on time. Thanks and many more thanks!!!!

She is the best.

9 juin 2023
Noté 5 sur 5 étoiles

Leonard is amazing

Leonard is amazing. He has helped in difficult situations and always gets our patients what they need. He is always available when needed.

1 juin 2023
Avis spontané
Noté 3 sur 5 étoiles

My experience was good because I was…

My experience was good because I was able to sell my used like new machine back but I did not like the price they quoted me. I felt like I was low-balled because it fairly new and when I messaged them about the offer they never answered my email.

15 mars 2023
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Réponse de Liberty Medical

Ms. Berisha:

We apologize we did not meet your expectations. Your estimate was based on the information provided as well as comparable to what we buy them brand new. You were in no way obligated to accept the offer as there are many other companies who do buybacks. If an email was not answered, we are so sorry as we try to be as responsive as possible. Again, we will try harder in the future!

Noté 5 sur 5 étoiles

Highly recommend using them.

Highly recommend using them. Took care of all issues and were most helpful in a very stressful situation and time. Used their 24 hour service when I had an issue and they were right there to help. Customer service like this is hard to come by now a days.

28 février 2023

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