Customer Service was top notch. Can't say enough about how wonderful Yvette was to deal with over the phone. She helped to make decisions on which travel oxygen concentrator to rent for our vacation a... Voir plus
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Trained friendly staff and always answered fone calls. Delivered exactly as stated and on time. Equipment clean and functioned well. I would and will recommend this company to anyone who asks an... Voir plus
From start to finish the experience has been absolutely amazing. Our rep was extremely kind an helpful! The whole process is quick an so easy. They literally do it all for you from contacting the dr t... Voir plus
The process was super easy and quick from getting a quote to returning the machine. Staff were responsive and answered any questions I had. I rented a machine for vacation (driving) because I had limi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We specialize in respiratory, sleep, and mobility therapy. We rent and sell portable oxygen concentrators.
Coordonnées de contact
511 N Alleghaney Ave, 79761, Odessa, Etats-Unis
- (800) 375-6060
- info@traveloxygen.com
- www.traveloxygen.com
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Amazing customer service.
Knowledgeable and Helpful
This was my first time having to deal with oxygen for my son for a flight we were taking. Every person I spoke with at the company was knowledgeable and extremely helpful. They walked me through all of the steps, the different machines, battery life, etc... I felt that I was in very good hands and that my son would be just fine. I will definitely use them again the next time this situation arises. Wonderful company, wonderful people!
freedom
people couldn't have been nicer & they have a great product, they went out of their way to help me have the freedom that I now have

Réponse de Liberty Medical
You provided excellent service
You provided excellent service. I would recommend in a heart beat. Thank you for making my thanksgiving holiday an awesome experience, I was able to participate in all of the family activities because of the POC.
Excellent service
Prompt and helpful.
Liberty Medical rocks!
Liberty Medical is one of the most sincere businesses that I have ever dealt with. Tony, Krista, and their staff are absolutely dedicated professionals. They care about their clients and do everything possible to see that everyone receives exactly what they want in a very timely and efficient manner.
POC Rental for Trip
Rental of POC for a recent trip went off without a hitch! Staff at Liberty Medical were awesome in getting all the medical information they needed without us having to do it. They (Liberty Medical) also made sure our equipment was delivered to us when they said it would be. Everything went so smoothly. I will definitely use them again should I travel by airplane or make a long trip again! Liberty Medical staff did an awesome job and this company is veteran-owned which is the #1 reason I chose this company!!
Very Good Service
The staff was very responsive to my needs and got the necessary documentation together for my trip
Incredible
Incredible! I was struggling to serve my client with a portable unit and they helped me with a refurbished unit that had only 55 hours on it, basically brand new and it was affordable. Thank you SO much!
It was a asset for my trip I just need…
It was a asset for my trip I just need to get one to keep
The staff was excellent
The staff was excellent and the machine works great
The entire staff at the Liberty Medical…
The entire staff at the Liberty Medical in Odessa, Texas were wonderful. They made it very easy.
You provided me Unit that only worked…
You provided me Unit that only worked for 1 hour out of 13 hours trip.

Réponse de Liberty Medical
Took some doing to get it to work…
Took some doing to get it to work correctly in the vehicle i was traveling in. But i called and Tony talked me through it, though i felt like he was talking to me like he thought i was stupid
They made it very easy!
I rented from them for my trip
I rented from them for my trip. The product arrived exactly when it was due. The handle had broken off in transport. I called the 24 hour service number. THE OWNER called me back! She assured me that I wouldn't be charged for damages. She then gave me her personal phone number to call anytime and wished me safe travels. The only reason I gave 4 stars was because the handle was broken. (There was a rolling cart included in the shipment, and due to my late ordering there wasn't enough time to reship a replacement.)
Your unit was right on time for my…
Your unit was right on time for my trip. Plus your worker were great.
Very Satisfied
I live in Denver. Liberty was extremely reliable. I received my oxygen concentrator a day earlier than promised. Everything needed was in the box, including a return shipping label. I was only charged for the period from when my plane left and returned. Everything worked perfectly.
I was concerned that I was investing over $400 up front. Before ordering I spoke with two of the company's executives. They were very helpful and supportive. I felt that if I encountered any problems, they would treat me fairly.
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