Liberty Medical Avis 

191
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer Service was top notch. Can't say enough about how wonderful Yvette was to deal with over the phone. She helped to make decisions on which travel oxygen concentrator to rent for our vacation a... Voir plus

Noté 5 sur 5 étoiles

Trained friendly staff and always answered fone calls. Delivered exactly as stated and on time. Equipment clean and functioned well. I would and will recommend this company to anyone who asks an... Voir plus

Noté 5 sur 5 étoiles

From start to finish the experience has been absolutely amazing. Our rep was extremely kind an helpful! The whole process is quick an so easy. They literally do it all for you from contacting the dr t... Voir plus

Noté 5 sur 5 étoiles

The process was super easy and quick from getting a quote to returning the machine. Staff were responsive and answered any questions I had. I rented a machine for vacation (driving) because I had limi... Voir plus

À propos de l'entreprise

  1. Pharmacie
  2. Service de soins à domicile

Écrit par l'entreprise

We specialize in respiratory, sleep, and mobility therapy. We rent and sell portable oxygen concentrators.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(191)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Could not be easier

Could not be easier. Was so worried about my first vacation away from the security of my home oxygen and this was SUPERB! Didn't even feel like I was away from my own bed at night. Instant set up and packing up was a breeze. A thousand thanks and look forward to using your service again.
MV

27 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Great help for first timer

Everyone was very helpful and reassuring. We had never used or rented a unit before and had many questions and fears. Staff was wonderful even after many calls with new concerns before we left. All went well coming and going by plane. Will use Liberty again when needed.

24 juillet 2019
Avis spontané
Noté 1 sur 5 étoiles

Shipped me a defective Stationary…

Shipped me a defective Stationary charger and when I called they refused to acknowledge that the part was defective.
When I called a Technical support person stated that he would send me a manual regarding the use of the stationary charger, nothing was ever sent.
He practically argued with me on the phone.
Extremely poor customer service.

17 juillet 2019
Avis spontané
Logo de Liberty Medical

Réponse de Liberty Medical

Thank you so much for your service. We are so glad that we could provide you with a portable through your VA. We are so sorry you had an unhappy experience. We unfortunately do not ship out of the country. Please call us at 800-375-6060 and ask for our Customer Satisfaction Department so that we can assist you better.

Noté 5 sur 5 étoiles

I rented a POC and they were extremely…

I rented a POC and they were extremely helpful and professional and patient in explaining things to me and making sure I had exatly all that was needed. I would highly recommend them.

17 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Customer Service was top notch

Customer Service was top notch. Can't say enough about how wonderful Yvette was to deal with over the phone. She helped to make decisions on which travel oxygen concentrator to rent for our vacation and explain everything in great detail. Also, a plus that she speaks Spanish. Would definitely recommend Liberty Medical.

17 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Trained friendly staff and always…

Trained friendly staff and always answered fone calls. Delivered exactly as stated and on time. Equipment clean and functioned well.
I would and will recommend this company to anyone who asks and will definitely use them for future needs. Thank you

(Had called other companies offering same services however after a quick conversation realized I would not be using them due to attitude over the fone and unwillingness to answer simple questions)

28 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

I had a wonderful and pleasant…

I had a wonderful and pleasant experience! The staff were very knowledgeable and caring. They were very instrumental inmaking my first time experience a smooth process. I would definitely recommend them and use them again if needed.

17 juin 2019
Avis spontané
Noté 4 sur 5 étoiles

You have a good company going

You have a good company going. The people were very helpful. I received the product in time for our trip. However you guys are very very expensive. And it’s unfortunate that you are no longer in my state. It’s also Very unfortunate that you cost so much to use. You say you give a discount and you really don’t that’s the way the ball bounces I guess.

17 juin 2019
Avis spontané
Logo de Liberty Medical

Réponse de Liberty Medical

Ms. Gurale:

I am so sorry that you are unhappy with my company. Liberty is a Texas based company and that is where we started. I wish I could control shipping costs but I cannot. There are some fine companies near you that I can recommend. Let me know what I can do to help.

Krista Ritter
Owner

Noté 5 sur 5 étoiles

We leased a small concentrator from…

We leased a small concentrator from Liberty Medical for my husband to use on a flight and visit to Denver. We had attempted to lease one from his regular local oxygen equipment supplier. They were very difficult to work with and our time was running out before the flight. I found Liberty Medical via Frontier Airlines website. Their customer service exceeded my expectations. The equipment arrived on time for his trip in great condition and came with fabulous instructions. He could not have gone on the trip without Liberty Medical.

7 juin 2019
Avis spontané

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