Liberty Medical Avis 

191
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Customer Service was top notch. Can't say enough about how wonderful Yvette was to deal with over the phone. She helped to make decisions on which travel oxygen concentrator to rent for our vacation a... Voir plus

Noté 5 sur 5 étoiles

Trained friendly staff and always answered fone calls. Delivered exactly as stated and on time. Equipment clean and functioned well. I would and will recommend this company to anyone who asks an... Voir plus

Noté 5 sur 5 étoiles

From start to finish the experience has been absolutely amazing. Our rep was extremely kind an helpful! The whole process is quick an so easy. They literally do it all for you from contacting the dr t... Voir plus

Noté 5 sur 5 étoiles

The process was super easy and quick from getting a quote to returning the machine. Staff were responsive and answered any questions I had. I rented a machine for vacation (driving) because I had limi... Voir plus

À propos de l'entreprise

  1. Pharmacie
  2. Service de soins à domicile

Écrit par l'entreprise

We specialize in respiratory, sleep, and mobility therapy. We rent and sell portable oxygen concentrators.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(191)

0 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

After I decided on the oxy machine I…

After I decided on the oxy machine I wanted, I placed the order and waited for something to happen. Many days went by, and I had to contact them, instead of them contacting me with status updates. When I got in touch with one of the reps, they couldn't find my order and it took some time for them to actually find it. It was almost as though I had to contact them after the initial call...just to make sure I wanted something from them. I purchased my machine outright, and I had the sense that things would have been much smoother if I had "leased" the machine.

24 mai 2019
Avis spontané
Logo de Liberty Medical

Réponse de Liberty Medical

Mr. Guinn:

I am so sorry you were so displeased. I f you would like to talk to me personally so that I can improve our customer service, feel free to reach out and ask for me. I care about my customers and the quality of service they receive.

Krista Ritter
Owner

Noté 5 sur 5 étoiles

Excellent Service

Thank you for making the process to obtain portable oxygen easy. I appreciate the expertise of the prompt, professional, pleasant staff.

23 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

I needed a portable oxygen unit for an…

I needed a portable oxygen unit for an emergency airline flight for my wife and the staff at Denver Liberty Medical went, in my opinion, way out of their way to make it happen. They dealt with the airline, getting the script from the doctor, and even staying after office hours on a Friday so I could pick up the unit. Many, many thanks to them. Returning the unit was also a breeze. I usually only give out 4 stars, but these guys really deserve the 5th one! The best.

12 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

Seamless transaction.

Other than having a little difficulty getting in touch with them at first (they were in the middle of moving offices), once we made contact the whole transaction was simple and seamless. I’d recommend using them and will do so myself in the future. I rented a machine for a trip skiing at altitude to minimize the altitude symptoms i usually get. It worked really well!!

12 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service

Outstanding service, very responsive, courteous and did exactly what they said they would to ensure I got the items when I needed them to meet a very tight schedule. I would have no hesitation in recommending this service provider, Liberty Medical.

22 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Liberty Medical provided excellent…

Liberty Medical provided excellent service and was available to troubleshoot on the two times we called with the need for assistance with the portable oxygen tank. Thank you for excellent service.

19 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

GREAT EXPERIENCE

The employee's I spoke with were very nice and answered all my questions. I received my concentrator in 3 days.

19 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Wonderful People Who Care

The staff @ Liberty Medical is professional, caring, and willing to go the extra mile to help their customers. I would highly recommend working with them for fast and reliable service.

14 novembre 2018
Avis spontané
Noté 3 sur 5 étoiles

When a person needs travel oxygen it…

When a person needs travel oxygen it should last longer than 2 hours. The staff was great but was not impressed by the machine. It was almost 300 a week and I had it 2. So for 600 dollars I was half way to buying one. Next time I will have to look for another option.

9 novembre 2018
Avis spontané
Logo de Liberty Medical

Réponse de Liberty Medical

So sorry you were unhappy with the G4 your requested. We let you know that it had limited battery life and you told us that was okay because you were driving. Liberty cannot change the battery life of the product, but we can do all we can to make the customer happy. Let us know what we can do to be a better company in the future. The Vice President called you personally to see what we could to to satisfy you. Hope to hear from you. We want a happy customer!

Noté 5 sur 5 étoiles

Although the people working were very…

Wonderful service! Helped us get an oxygen concentrator for our infant for air travel. Logan was very helpful and attentive. Would highly recommend !

8 novembre 2018
Avis spontané
Logo de Liberty Medical

Réponse de Liberty Medical

Ms. Ladd:

I think you have us confused with another company. We DO NOT DO TANKS. We provided the portable oxygen concentrator rental for your son in October. We DO NOT have an emergency line. We are available 24/7. I have gone through all of my phone records for every Monday and every weekend and there are no calls from you. Again, I recall you calling Liberty Medical to see if we rented tanks and I told you we do not and referred you elsewhere.

Noté 5 sur 5 étoiles

My first experience with Liberty…

My first experience with Liberty Medical was July 2017.I feel most fortunate to have had Jace Hensley,operations Manager,to assist me thru two POC rentals and ultimately my purchase of my Inogen One G3 in August of this year. Jace has always been most professional,courteous,competent and efficient. She made my rental and purchase experiences joy.Similarly,Logan Lee,Logistics Director,and Toney Carrasco insured my prompt receipt of my POCs.I have nothing but praise for Liberty Medical.An excellent company!!!

26 septembre 2018
Avis spontané
Noté 5 sur 5 étoiles

I rented a oxygen concentrator from…

I rented a oxygen concentrator from Liberty Medical for an airplane trip that I had booked before I knew I had an oxygen problem. They got the equipment to me in plenty of time. The instructions were very easy to understand and the return process was simple. I plan on buying equipment for travel from Liberty Mutual as soon as I find out exactly what I need.

21 septembre 2018
Avis spontané

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