Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.
L'entreprise a répondu
Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Voir plus
Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
Coordonnées de contact
22N102 Pepper Rd, 60010, Lake Barrington, Etats-Unis
- 847-527-8880
- info@treetime.com
- www.treetime.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Very realistic
Beautiful tree. Easy to assemble and light configurations are very nice.
21 octobre 2025
Réponse de Treetime
Thank you very much! We hope you enjoy your new Christmas tree for many years to come.
Tree is good
Tree is good. Lights a bit disappointing. No matter how many times I press the remote I only get green and white lights. No red, no blue as indicated on your video.
1 décembre 2025
Réponse de Treetime
Please give us a call and we'd be happy to walk you through the issues you're having. Perhaps we can find a quick resolution. We hope you enjoy your new Christmas tree for many years to come.
Product was as described and we think…
Product was as described and we think it is beautiful!
10 novembre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
One of the light sockets was cracked…
One of the light sockets was cracked and fell apart, so one string of lights does not work. I was able to move string above and below the defective string to fill in the dark space.
27 octobre 2025
Réponse de Treetime
Thank you for taking the time to write a review and very sorry this happened right out of the box. The 6.5 ft tree you have is still in-stock and if you ever have issues with something from us like this that you just purchased, just give us a call and let us know. We will ship you a new section ASAP to get this resolved. You have a great warranty and a whole staff of customer service reps here waiting to serve you if anything like this goes wrong. Again, please accept our sincerest apologies for this as I assume something happened in shipping. Cracked cases on lighting is very rare.
Lovely Little Tree
Quick and easy from start to finish and the product is exactly as described, works perfectly and looks great.
9 novembre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Detailed website and excellent customer…
Detailed website and excellent customer service.
Product is exceptional and just as pictured and described on website. Very satisfied.
9 novembre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Best tree I’ve ever owned
Good price on tree purchased in August. Had a problem with a dongle when the set the tree up and they had a replacement to me in 2 days. Outstanding people working for a company with outstanding products,
31 août 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Not the best quality control
It’s a nice ornament and looked as good as I was hoping. One problem was a light was black when it arrived and when I replaced it, that one blew again as soon as I plugged it in. Hopefully no other ones blow out once it is on every day during the Christmas season.
8 novembre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer. If you ever need immediate support, please give us a call and we'd be happy to help.
Quick delivery and a great selection of…
Quick delivery and a great selection of Christmas decor.
7 novembre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Was able to find the bulbs I needed to…
Was able to find the bulbs I needed to fit my tree sockets exactly. They weren’t available locally. The order was shipped promptly and received quickly. Thank you treetime team.
17 octobre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Great directions
23 octobre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Customer service top notch
Before we bought, I contacted Treetime. It was so useful to talk out which tree would be the best for us. We love the tree
4 novembre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Spectacular
The tree is spectacular. Best quality, I love the lights, i love everything.
3 novembre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
HAPPY AT THE BEACH
GREAT FAST SERVICE - ORDERED ON FRIDAY GOT WEDNESDAY. STAFF AWESOME AND CHECKED UP ON DELIVERY.
13 octobre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Second Tree Purchase
This is our second tree time tree and it's perfect! Worth every penny.
3 novembre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
This is our second tree purchase from Treetime. The first tree is still going strong more than 10 years later. The new tree has just been assembled and is perfect. Great value and quality.
This is our second tree purchase
28 octobre 2025
Réponse de Treetime
Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.
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