troocost.comAvis 

643
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Troo have been a breath of fresh air compared to previous brokers we have used for our commercial venue! Amar has gone above and beyond in helping us out with some long standing issues with our energy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company has been brilliant from day one especially Lisa Snowball who we have been dealing with directly She is a credit to the company courteous polite and professional nothing too much trou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beverly Unwin has been incredibly helpful with both the set up and advise for dealing with our old supplier. Emails are always responded to within 24hrs

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had the pleasure of dealing with Rachel Finnigan with recent issues with my supplier! The support provided was excellent and helped me through the whole situation with guidance and even stepping i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Écrit par l'entreprise

Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

643 avis

5 étoiles
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1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(643)

125 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient action and checking of new…

Efficient action and checking of new poeer supply service.

9 janvier 2026
Avis spontané
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Réponse de troocost.com

Thank you for the review! We are pleased to have been of help.
Don't forget we have a skilled service team to support you so do get in touch when you need further support and guidance.

Noté 5 sur 5 étoiles

Great communication and worked hard

Great communication and worked hard to resolve a small issue - very impressed - thank you

6 janvier 2026
Avis spontané
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Réponse de troocost.com

Thank you so much for taking the time to write a review. I know Kym has been working really hard on this query - glad to see it is now resolved.

Noté 5 sur 5 étoiles

Been working with Troo Cost for a few…

Been working with Troo Cost for a few years and they are brilliant , the whole team are fantastic especially Cameron Morris.

29 décembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for taking the time to leave us a review.
Well done Cam!

Noté 5 sur 5 étoiles

David Lamb has looked after our Company…

David Lamb has looked after our Company for many years, I forward all utility communications to him and he responds within 24 hours, with advice, recommendations and comments. He is attentive, reassuring and I have the utmost confidence in his opinion and guidance.

3 décembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for taking the time to write this recommendation. We're so pleased to see that you are feeling the benefit of the services we offer.

Noté 5 sur 5 étoiles

Cameron is a pleasure to work with and…

Cameron is a pleasure to work with and always actively communicates what exactly is needed day to day, truly knowledgeable and embodies the Troo values!

18 décembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the great review about Cameron and the support he has given.

Well done Cam!

Noté 5 sur 5 étoiles

Brilliant

We've worked with Troo for a couple of years now and they have always been brilliant, helpful, timely, clear and concise information.

17 décembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for your review - we are so pleased to see how beneficial you have found our service.

Noté 5 sur 5 étoiles

Great work

Massive thanks to Troo and my account manager Sonnie Terry for her hard work and transparency in renewing our gas contract. She was most helpful and managed to secure us a saving at Bennett’s. Great work

30 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you so much for letting us know about the supportive service you have had.

Noté 5 sur 5 étoiles

Mitchel was a big help

Mitchel was great at helping me set up the electric contracts at my shop. He was transparent, fair and helpful though out the whole process and I have now recommended him to my friends who own shops in the same area.

8 décembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the great recommendation - we look forward to working with you.
Well done Mitchel!

Noté 5 sur 5 étoiles

Rachel Finnigan was amazing

Rachel Finnigan was amazing, she listens and understood our problems and helped to resolve them efficiently. very helpful.

8 décembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for letting us know you have had such great service.
Well done Rachel!

Noté 5 sur 5 étoiles

Beverly was extremely helpful and…

Beverly was extremely helpful and efficient when dealing with my query. Nothing seems to much bother to her. A credit to the company

2 décembre 2025
Avis spontané
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Réponse de troocost.com

Thank you so much for this review.
Beverly is new to our business and the industry so this is great feedback for her.
Well done Beverly!

Noté 5 sur 5 étoiles

Kym Thorby has been very helpful these…

Kym Thorby has been very helpful these last two weeks with various questions on gas and electricity. Also went above and beyond in trying to help with large water bill. A great service all round!

27 novembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the review on how helpful Kym has been.

Well done Kym!

Noté 5 sur 5 étoiles

Aaron Lee @ CLA Energy Services

We have used CLA Energy Services for two years now, to oversee the electricity supply to our small farm business.
The last electricity supplier we had a contract with unfortunately kept billing us incorrectly, and their customer service was non-existent. But Aaron Lee at CLA Energy Services was tireless in chasing the supplier on our behalf to try to get the corrections made.
Utilising Aaron through CLA reduced my time spent on this matter, when I really couldn't dedicate the resources required to try to achieve a satisfactory outcome.
I highly recommend CLA Energy Services as energy brokers and as ongoing representatives during energy contracts and communications.

23 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you so much for this recommendation.
It's really positive to read how much support you have had from Aaron. We're here to take the hassle out of things for you; by being on hand to call suppliers and resolve issues. Thank you for letting us know that's working so well for you.

Noté 5 sur 5 étoiles

Heidi

From the beginning Heidi was very helpful and informative and nothing I asked was too much trouble, I signed with troo because they got me the best rates but also I know if I have a problem Heidi is just a phone call away so I don’t have to deal with the electricity company direct, overall very happy.

20 novembre 2025
Avis spontané
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Réponse de troocost.com

We really appreciate the time you have taken to review your experience. It's great to see how much support Heidi has provided to you - we look forward to working with you.

Noté 5 sur 5 étoiles

Cameron Morris

I have worked with Cameron Morris, this man is a credit to the business and is extremely helpful

7 octobre 2025
Avis spontané
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Réponse de troocost.com

Thank you for taking the time to let us know how helpful you have found Cameron's support - that's great to read.

Noté 5 sur 5 étoiles

Worth a call/chat with Troo

Cameron and his team are a fantastic energy consultancy, who put their client's needs first!

20 novembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the great review on Cameron's support. Well done Cam!

Noté 5 sur 5 étoiles

Highly recommend Troocost/CLA Energy Services

Matthew O’Neil of CLA Energy Services was persistent and communicative in helping us sort out smart meter readings and invoicing problems which took a few months to resolve.
He stayed on the case throughout and gave us regular updates which is rare these days.

20 juin 2025
Avis spontané
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Réponse de troocost.com

Thank you for letting us know how great the service from Matthew has been. The commitment to communicating effectively and providing regular updates is something we strive for and it's great to see this working.

Noté 5 sur 5 étoiles

Great response time and very helpful…

Great response time and very helpful team. It's nice that I'm always talking to the same people and they take ownership of tasks and see them through.

13 novembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for sharing your experience. We aim to be responsive, helpful and provide you with consistency when it comes to service support and it's great to see that's your experience with us.

Noté 5 sur 5 étoiles

CLA Energy Services provided a swift…

CLA Energy Services provided a swift and helpful change of energy provider. Aaron Lee followed up and responded quickly.

12 novembre 2025
Avis spontané
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Réponse de troocost.com

Thank you for the review. We aim to be responsive in our service and be on hand to support you throughout your contract.

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